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Volvo Cars of Queens

Bayside, NY

4.7
747 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 747 reviews

June 18, 2020

I went for 1st time to Queeens Volvo for service. I only had state inspection but it went smoothly and it was done in a timely fashion. Hopefully this bodes well for the future. More

by MARTY6812
Recommend Dealer
Yes
Employees Worked With
I'm sorry I don't know the name of the courteous woman I dealt with.
Jun 19, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

June 18, 2020

it has good services but have to wait for long time. it has good services but have to wait for long time. for appointment and shuttle , if you pay , the price is not low. i give four stars More

by ATCMSDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : i do not remember
Jun 19, 2020 -

Volvo Cars of Queens responded

Thank you for taking the time to write a review of your recent visit. I apologize for the wait you experienced. We are still adapting to new processes to accommodate heightened safety concerns at his time. Unfortunately, this does occasionally create inconveniences for employees and clients alike. We appreciate your patience and feedback.

June 17, 2020

Great service Ron was super helpful, we had a very pleasant experience throughout the whole process. He helped us find the right car and delivered quickly. Would de More

by Tamas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Herring
Jun 18, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

June 11, 2020

failed to clear diagnostic I had an annual oil change and recalls addressed. When I picked up the car the "Blind Spot sensor" status was still lit. I mentioned this and the te More

by LAWRENCE.KATZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know the names of the employees. Not very friendly in the reception area.
Jun 11, 2020 -

Volvo Cars of Queens responded

Mr. Katz - We apologize your experience at Volvo Cars of Queens was not satisfactory. Please call the Service Manager at your earliest convenience to discuss the problem with the sensor and we will attempt to rectify the situation as quickly as possible. Thank you. (347-454-7578)

June 10, 2020

Great customer service Worked with Branden Shulman who was able to hit my price and was extremely helpful during COVID. Really care about the people here which is different More

by MICHAELMURPHY416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Shulman
Jun 11, 2020 -

Volvo Cars of Queens responded

Michael - thank you for the kind words. We appreciate it and look forward to working with you again in the future.

June 10, 2020

Easy and Fast The entire process of selecting and leasing a Volvo was excellent. Peter Fearon was very informative and responsive and great at guiding me through t More

by MDEPOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Fearon
Jun 11, 2020 -

Volvo Cars of Queens responded

Thank you for the wonderful review. We hope to see you again soon.

May 26, 2020

VOLVO Queens is GREAT! I think this dealership is excellent. The staff members are all professional & knowledgeable. This was my 2nd lease here in a row, great place! My V More

by Lady Volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRANDEN SHULMAN
May 27, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

May 22, 2020

New car lease I absolutely love my new car. I leased the XC40 R. My salesman, Peter, was very helpful and knowledgeable. In these difficult times I wasn’t even s More

by MILMOOCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Fearon
May 26, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate the recommendation and look forward to working with you again in the future.

May 22, 2020

Staff are not friendly. I brought my 2019 XC-90 in for regular maintenance and a State Inspection. The car was not washed and cleaned when I picked it up. Other Volvo service More

by LEONGLOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one introduced themselves.
May 26, 2020 -

Volvo Cars of Queens responded

The policy at Volvo Cars of Queens is to thoroughly clean and sanitize every vehicle that is serviced at our dealership before it is returned to the customer. We apologize if this important step was not performed adequately with your XC90. Please call the service manager at your earliest convenience and we can have that done for you at your convenience (347-454-7578). Thank you.

May 22, 2020

Outstanding customer service Excellent customer service. Quick, efficient, accurate, professional, attention to detail and all under the most difficult of circumstances. It's ev More

by WOTTIGNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Gehm
May 26, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

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