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Volvo Cars of Queens
Bayside, NY
747 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 747 reviews
August 02, 2020
Zach went the extra mile. First rate service and care even though they were very busy. Be careful entering the driveway! Very active cars speed in and out! even though they were very busy. Be careful entering the driveway! Very active cars speed in and out! More
by CHITA15
Verified CustomerEmployees Worked With
Zach
July 31, 2020
I’m dissatisfied with the service provided. I will not lease another car from Volvo. I’ve been leasing cars for about ten years & this was the worse experience ever. lease another car from Volvo. I’ve been leasing cars for about ten years & this was the worse experience ever. More
by TEACHER.SHANEEZA
July 31, 2020
Excellent service. They delivered on exactly what they promised... no surprises. I would highly recommend them, and I plan to shop here again in the future. promised... no surprises. I would highly recommend them, and I plan to shop here again in the future. More
by DAVID.E.MISHKIN
July 27, 2020
A great experience of car buying with this car dealership in Queens. The store manager and the sales consultant Mr. Li are the persons you want to meet. Volvo cars have been re-innovated and certainly become in Queens. The store manager and the sales consultant Mr. Li are the persons you want to meet. Volvo cars have been re-innovated and certainly become rivals to major European brands. More
by CHEN2008NYC
July 27, 2020
The dealership service center has Great service and great follow-up. I deal with Zach who was very attentive, professional and kept me posted on the progress of my vehicle. follow-up. I deal with Zach who was very attentive, professional and kept me posted on the progress of my vehicle. More
by ellen.maurer45
Employees Worked With
Zach
July 25, 2020
Excellent I will always own a VOLVO due to the customer service I experienced. Accommodating, service and overall experience was fast and easy. Price was fair I will always own a VOLVO due to the customer service I experienced. Accommodating, service and overall experience was fast and easy. Price was fair More
by JAMESCERVINO
Employees Worked With
Forgot her name she was excellent never saw Sean
July 24, 2020
Great friendly people that work there On point with Great friendly people that work there On point with service,loaner provider Over all great service...**************^************great Great frien Great friendly people that work there On point with service,loaner provider Over all great service...**************^************great Great friendly people that work there On point with service,loaner provider Over all great service...**************^************great More
by ANTHONYCARD6
Employees Worked With
hema@baysidevw.com
July 24, 2020
excellent There is absolutely nothing to say about this service. I called made an appt.. Received multiple reminders. Dropped my car off. Picked up when they There is absolutely nothing to say about this service. I called made an appt.. Received multiple reminders. Dropped my car off. Picked up when they texted me to tell it was ready. Excellent from start to finish. More
by RGIANFRA
Employees Worked With
Reception lady at front desk of service.
July 24, 2020
All good but have not been to a service center that doesn’t offer loaner cars in 20 years. Very disappointed especially for a luxury car dealer. doesn’t offer loaner cars in 20 years. Very disappointed especially for a luxury car dealer. More
by jkap100
