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Volvo Cars of Queens

Bayside, NY

Overview
Employees
Reviews
4.7
745 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 745 reviews

December 08, 2024

Excellent service and work. Staff is very professional and friendly. I was very pleased with my service and the work done on my Volvo. More

by MARYNEWHYDEPARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline
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Dec 09, 2024 -

Volvo Cars of Queens responded

We’re delighted to hear you had an excellent experience with our professional and friendly staff. Your satisfaction with the service and work on your Volvo means a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 05, 2024

I was very satisfied after visiting the Volvo Cars of Queens service department. Every time since the day I bought my car, I have only had it serviced here. I hope that in the future this will be a plus More

by ILLIA KARPTSIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Shulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Schull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline Ostrowski
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Dec 05, 2024 -

Volvo Cars of Queens responded

We’re delighted to hear that our service department continues to meet your expectations and has earned your trust since the day you purchased your vehicle. Your satisfaction is our priority, and we’re honored to be your go-to choice for service. When the time comes for your next Volvo, we’ll be here to provide the same excellent experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 05, 2024

Everyone is very helpful. Our service advisors were so helpful and responsive. Very good to work with More

by SUSIE.PORTER39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Fearon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department KYle and Javkie
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Dec 06, 2024 -

Volvo Cars of Queens responded

We’re so pleased to hear that our team provided helpful and responsive service, making your visit a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 04, 2024

After visiting several car dealerships my wife and I were very impressed with Volvo Cars of Queens and our salesman Zackary. He clearly explained the differences in the various models and was very knowledge More

by JENSENT31
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackary Danhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tsang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your experience! We’re delighted to hear that Zackary provided exceptional service, offering clear explanations and patience to help you and your wife make the perfect choice. It’s wonderful to know she’s enjoying her new Volvo! Your recommendation means a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 03, 2024

Teri’s was very easy to work with; knew his stuff and worked with the parts department to find the right solution. More

by SCBMCVERNON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq Powden
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Dec 03, 2024 -

Volvo Cars of Queens responded

We’re pleased to hear that Teri provided knowledgeable and efficient service while collaborating with the parts department to find the best solution. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 29, 2024

Very happy with our experience for the windshield fix. Thanks a lot Tarriq all good. More

by YMASHERREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarriq
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Dec 02, 2024 -

Volvo Cars of Queens responded

We’re glad to hear that the windshield repair went smoothly and that Tarriq provided excellent assistance. If there’s anything else we can do for you, please don’t hesitate to reach out—we’re always here to help!

November 29, 2024

I recently visited Volvo Cars of Queens to explore options for a new vehicle, and I was thoroughly impressed by the level of customer service. From the moment I walked in, the staff was warm, welcomin More

by FERNANDO.GARZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Danhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your positive experience! We’re thrilled to hear that our team at Volvo Cars of Queens provided you with a warm and welcoming atmosphere while helping you explore your options. Delivering attentive and exceptional customer service is always our goal. If there’s anything more we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 28, 2024

The overall experience is good. I was told the car is being washed while waiting in the waiting area. It was actually not washed when I got the car. More

by Patrick & Sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Dec 02, 2024 -

Volvo Cars of Queens responded

Thank you for your feedback, and we apologize for the oversight regarding your car wash. We’re glad to hear that your overall experience was positive, but we understand how important it is to follow through on all aspects of service. Please don’t hesitate to reach out so we can address this and make it right. We’re always here to help!

November 28, 2024

Peter Fearon and Branden Schulman made my experience at Volvo dealership extremely comforting and worry free. I would recommend my family and friends to them without hesitation. More

by PETER.MS.HWANG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Branden Shulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fearon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Volvo Cars of Queens responded

We’re delighted to hear that Peter and Branden provided you with a comforting and worry-free visit. Your recommendation means so much to us, and we’re thrilled to know you felt well taken care of. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 27, 2024

I had a service done. I need to change my tires and Mike was a great help with the insurance. More

by Zeke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 02, 2024 -

Volvo Cars of Queens responded

We’re glad to hear that Mike provided excellent assistance and support with your tire insurance. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always here to assist!

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