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Volvo Cars of Queens

Bayside, NY

Overview
Employees
Reviews
4.7
753 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 753 reviews

December 14, 2024

Giuseppe and the service team were very professional, courteous and very caring. My vehicle was ready on time as promised. My vehicle was cleaned and in frount waiting for me when I arrived. Thank you More

by BOOPBAA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliana Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyraque was also very helpful as well.
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Dec 16, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your experience! We’re delighted to hear that Giuseppe and the service team provided professional, courteous, and attentive care. It’s great to know your vehicle was ready on time, cleaned, and waiting for you. Wishing you a wonderful and safe holiday season as well! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 13, 2024

There is always something wrong with the car’s media display. It shuts off or glitches since I first got the car two years ago. The service team ‘fix’ the problem only for it to glitch once again. I got More

by DAZJUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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Dec 16, 2024 -

Volvo Cars of Queens responded

We apologize that your experience with us was less than satisfactory. We would be happy to pick up your vehicle and deliver it back to you after the repair is complete. It may take us a few days to diagnose the problem and complete the repairs. If this is something that interests you, please reach out to Mark Needham, our service manager, at (866) 414-8542. Take care, and we look forward to hearing from you.

December 13, 2024

Great accommodations ! The best service from a Volvo service location ever ! Thanks for keeping your word. More

by AUDREY920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 16, 2024 -

Volvo Cars of Queens responded

We’re delighted to hear you had such a positive experience and that our Volvo service team exceeded your expectations. Keeping our promises and providing top-notch service is always our goal. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 12, 2024

convenient location, on time communication, good service, friendly, considerate, good manner, help on insurance, good More

by JAY@DEEPROOFLIGHTING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joe sito
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Dec 13, 2024 -

Volvo Cars of Queens responded

We’re delighted to hear that you had a positive experience with our convenient location, timely communication, and friendly, considerate service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 12, 2024

They did a good job with thejr service no complaints at all onlt problem service take longer that j expected More

by VERONICA8025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade Benussi
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Volvo Cars of Queens responded

Thank you for your feedback! We’re glad to hear you were satisfied with the service, though we apologize for the longer-than-expected wait time. We’ll work on improving efficiency for future visits. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 11, 2024

Mr Li was great to work with and very knowledgeable about the vehicle. I would recommend him. More

by VALBOL59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dishen Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Volvo Cars of Queens responded

We’re thrilled to hear that Mr. Li provided knowledgeable and excellent service. Your recommendation means a lot to us! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 10, 2024

I am glad people were welcoming and friendly. I came in on a very cold day. The hot coffee and snacks were on point. More

by MAGMAL927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Schmeling
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Dec 10, 2024 -

Volvo Cars of Queens responded

We’re delighted to hear that our team made you feel welcomed and that you enjoyed the coffee and snacks on a chilly day. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 09, 2024

Professional staff. Service was prompt and consultation started within 5 minutes of my scheduled time slot. Car was returned within the estimated time frame provided. More

by WL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giuseppe
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Dec 09, 2024 -

Volvo Cars of Queens responded

We’re glad to hear our professional staff provided prompt service and kept everything on schedule. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 08, 2024

Excellent service and work. Staff is very professional and friendly. I was very pleased with my service and the work done on my Volvo. More

by MARYNEWHYDEPARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline
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Dec 09, 2024 -

Volvo Cars of Queens responded

We’re delighted to hear you had an excellent experience with our professional and friendly staff. Your satisfaction with the service and work on your Volvo means a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 05, 2024

I was very satisfied after visiting the Volvo Cars of Queens service department. Every time since the day I bought my car, I have only had it serviced here. I hope that in the future this will be a plus More

by ILLIA KARPTSIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Shulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Schull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline Ostrowski
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Dec 05, 2024 -

Volvo Cars of Queens responded

We’re delighted to hear that our service department continues to meet your expectations and has earned your trust since the day you purchased your vehicle. Your satisfaction is our priority, and we’re honored to be your go-to choice for service. When the time comes for your next Volvo, we’ll be here to provide the same excellent experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

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