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Volvo Cars of Queens

Bayside, NY

4.7
747 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 747 reviews

September 19, 2020

Got a very good service, people so friendly, the waiting room cleaning and chair keeping 6 feet of social distance ,let’s me feel safety More

by JULI5799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Volvo Cars of Queens responded

Thank you for your kind words. We appreciate it and look forward to working with you again in the future.

September 17, 2020

Friendly and helpful staff. I was able to get all my questions answered, whether in person or via text, from the sales person at the dealership. I am very pleased with the car I drove off in. More

by DAZJUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita
Sep 18, 2020 -

Volvo Cars of Queens responded

Thank you so much for the 5-star rating. We appreciate it and look forward to working with you again in the future!

September 17, 2020

I can not get through to my new advisor zack. I had the compressor replaced on my last visit and the AC doesn’t work at all. I have done this survey, called the Volvo service dept and now doing this survey More

by blakgenesis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zack and Hema
Oct 05, 2020 -

Volvo Cars of Queens responded

We apologize that your experience at Volvo Cars of Queens was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (866) 414-8542

September 17, 2020

Jerry was very helpful and answered all of our questions. He was accommodating , not pushy. He forwarded emails to us and gave us many options. We ended up buying a very nice preowned car. When I called him More

by MAGMAL927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Chen
Sep 18, 2020 -

Volvo Cars of Queens responded

Thank you so much for the 5-star rating. We appreciate it and glad we are able to resolve the problem promptly.

September 16, 2020

I came in and noticed it was just a computer error of a needed oil change. Was sent home fast which was great ill be back in 2500 miles. More

by CESAR11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Volvo Cars of Queens responded

Thank you so much for your wonderful review. We appreciate it and look forward to working with you again in the future!

September 12, 2020

Excelent speedy professional service. Communication with customer during and after service to show that the customer's satisfaction is priority . Thank you for making me feel confident. More

by PFROUWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

September 11, 2020

Peter's the best! This was the best car buying experience that either my husband or I have ever had. Peter Fearon was wonderful to work with. Car buying during COVID is even more difficult and Peter was ext More

by MegW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Fearon
Sep 14, 2020 -

Volvo Cars of Queens responded

Meg - Thank you so much for your kind words. We appreciate the recommendation and hope you enjoy your XC90

September 09, 2020

The overall atmosphere was pleasant. Very friendly and accommodating staff, with knowledgeable mechanics. The dealership was clean and in the view of the healthcare pandemic that was reassuring. More

by IBJ0689
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby (mechanic) 4 star (remembered the previous owner and knew car)
Sep 09, 2020 -

Volvo Cars of Queens responded

Thank you for your kind words. We appreciate it and hope to see you again soon.

September 08, 2020

Great service from Anita! She was very helpful and made sure we got what we wanted for the price we wanted. The dealership is professional and organized. More

by DEVANSHI PATEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Volvo Cars of Queens responded

Devanshi - thank you for your wonderful review! We appreciate it and look forward to working with you again in the future!

September 07, 2020

It took some easy steps to book a time on Volvo's website for 10000miles check. They did all the checks (including factory recalls for the model of the car) as well as the inspection at once so it was really More

by HERBERT5812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Volvo Cars of Queens responded

Herbert - thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

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