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Volvo Cars of Queens
Bayside, NY
747 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 747 reviews
September 29, 2020
Volvo of Queens service center is outstanding. My car was perfectly serviced in a highly competent, professional, and cordial manner. The terrific staff, especially Zachary, was very cordial, communicative, perfectly serviced in a highly competent, professional, and cordial manner. The terrific staff, especially Zachary, was very cordial, communicative, and efficient. They even did enhancements beyond my needs. I will always drive a Volvo! Thank you! David Dioan More
by DDOLAN189
Verified CustomerEmployees Worked With
Zachary
September 29, 2020
Staff were very helpful . Didn’t wait too long to have my car serviced. Car was so clean when I got it back, like it was detailed . my car serviced. Car was so clean when I got it back, like it was detailed . More
by ELLENCHIEN01
Employees Worked With
September 29, 2020
Very nice experience with entire staff. Would definitely recommend! Salesman Jimmy C very helpful and pleasant to work with. Throughly went through car upon delivery. recommend! Salesman Jimmy C very helpful and pleasant to work with. Throughly went through car upon delivery. More
by ATLANTICMEDSYS
September 28, 2020
Very perfunctory attitude, but the issue has not been solved. Didn’t like my service manager Leave a voice message to the supervisor, but no response Ladies at front desk are friendly What I solved. Didn’t like my service manager Leave a voice message to the supervisor, but no response Ladies at front desk are friendly What I have it’s a leased car, I am still paying for it! The car has noise when making right turn, at around 16k miles and I am spending my time to repair their car, WTH???? More
by Volvo S****
Employees Worked With
September 26, 2020
Dealership very accommodating and helpful. Has enacted safeguards for coronavirus prevention that makes customers comfortable without causing inconvenience. I was able to watch the inspection of my car vi safeguards for coronavirus prevention that makes customers comfortable without causing inconvenience. I was able to watch the inspection of my car via video while the mechanic was conducting it More
by MECOLLIGAN
Employees Worked With
Zachary Gehm
September 25, 2020
I been to the service 4 times in 3.5 years. I experienced the worst service ever. Delayed of waiting time, didn’t get stuffs done and this time they made me wait for 2 days when I was told it only takes abou the worst service ever. Delayed of waiting time, didn’t get stuffs done and this time they made me wait for 2 days when I was told it only takes about 3.5 hours. I’ll never go back again More
by POLOCHEN502
Employees Worked With
September 23, 2020
Not acceptable to have to wait for 7 hours., for the type of service performed. I am not faulting anyone specifically, I just want to make this general statement. of service performed. I am not faulting anyone specifically, I just want to make this general statement. More
by ANGELRODRIGUEZ281
Employees Worked With
