Volvo Cars of Queens
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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The dealer put everything in front of me so I could figure out what the right price was for the car that I was looking for, Best car dealership! figure out what the right price was for the car that I was looking for, Best car dealership! More
From the time I inquired at the mechanic shop, until I took my car in for repair (it's an older car). Great experience! Great service! Great price! took my car in for repair (it's an older car). Great experience! Great service! Great price! More
Lease was expiring, contacted them to get a new Volvo. Entire process was straightforward, friendly and professional, done almost entirely by email at my request. Got what I think was a reasonable deal, a Entire process was straightforward, friendly and professional, done almost entirely by email at my request. Got what I think was a reasonable deal, and entire transaction was completed in about 48 hours. Very happy with my new car, and their service. More
Zachary from the service department was very helpful. Although the service department could not find the issue, Zachary was great in explaining why it might have happened Although the service department could not find the issue, Zachary was great in explaining why it might have happened More
Service Dept / Manager refused to honor a tire warranty from the tire manufacturer. Car was 7 days old and had a defective tire. Warranty states: new car dealer is responsible for replacing a defective w from the tire manufacturer. Car was 7 days old and had a defective tire. Warranty states: new car dealer is responsible for replacing a defective warrantied tire on behalf of the tire manufacturer. They refused to replace tire because I did not purchase an additional dealer upcharge warranty through the dealership. Absolute horrific customer service...especially on a one week old car. More
Friendly professional and efficient staff: hema,john, zac and mechanic.. waiting area large enough to social distance and clean. Projected areas explained clearly. Answered questions completely and available and mechanic.. waiting area large enough to social distance and clean. Projected areas explained clearly. Answered questions completely and available for follow up questions Thanks More
Facility opened on time and personnel was timely and professional throughout the entire appointment. I was notified immediately when my car was ready. Quick delivery upon returning to pickup my car. professional throughout the entire appointment. I was notified immediately when my car was ready. Quick delivery upon returning to pickup my car. More
Good service, on time,quality works,so friendly to customers, and the guy take me to my home than when the car done take me back to get my car .very nice. customers, and the guy take me to my home than when the car done take me back to get my car .very nice. More
Issue with car sunroof was corrected and no issue after a couple of weeks since repaired. The process could have been better. I dropped off in the morning and didn’t get a call even after I contacted the rep couple of weeks since repaired. The process could have been better. I dropped off in the morning and didn’t get a call even after I contacted the rep via text. I showed up around 5pm and waited a few minutes in order to pick up. I received the paperwork the next day which seemed after the fact. More
First of all during our entrance we were attended to right away. The salesman very professional describing all the features of the vehicle we selected. His knowledge of Volvo’s was superior,and very hel right away. The salesman very professional describing all the features of the vehicle we selected. His knowledge of Volvo’s was superior,and very helpful. The entire staff was a solid team very professional. We left there amazed and pleased. More