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Volvo Cars of Queens

Bayside, NY

4.7
747 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 747 reviews

October 11, 2020

The dealer put everything in front of me so I could figure out what the right price was for the car that I was looking for, Best car dealership! More

by KC5301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Cheng
Oct 12, 2020 -

Volvo Cars of Queens responded

Thank you for the kind words. I appreciate it and look forward to working with you again in the future.

October 06, 2020

From the time I inquired at the mechanic shop, until I took my car in for repair (it's an older car). Great experience! Great service! Great price! More

by COLONAR71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Volvo Cars of Queens responded

Thank you so much for your wonderful review. We appreciate it and look forward to working with you again in the future.

October 05, 2020

Lease was expiring, contacted them to get a new Volvo. Entire process was straightforward, friendly and professional, done almost entirely by email at my request. Got what I think was a reasonable deal, a More

by JOHNSTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Grancaric
Oct 07, 2020 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We hope to see you again soon.

October 05, 2020

Zachary from the service department was very helpful. Although the service department could not find the issue, Zachary was great in explaining why it might have happened More

by OBYRNEP
Recommend Dealer
Yes
Employees Worked With
Zachary
Oct 07, 2020 -

Volvo Cars of Queens responded

Thank you so much for your wonderful review. We look forward to working with you again in the future.

October 02, 2020

Service Dept / Manager refused to honor a tire warranty from the tire manufacturer. Car was 7 days old and had a defective tire. Warranty states: new car dealer is responsible for replacing a defective w More

by ATLANTICMEDSYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Pucchio, Service Mgr, John Kunar, Service Consultant
Oct 23, 2020 -

Volvo Cars of Queens responded

We apologize that your experience at Volvo Cars of Queens was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (866) 414-8542

October 02, 2020

Friendly professional and efficient staff: hema,john, zac and mechanic.. waiting area large enough to social distance and clean. Projected areas explained clearly. Answered questions completely and available More

by SCBMCVERNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Hema, Zach,
Oct 07, 2020 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

October 02, 2020

Facility opened on time and personnel was timely and professional throughout the entire appointment. I was notified immediately when my car was ready. Quick delivery upon returning to pickup my car. More

by HUGOELASCANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

October 01, 2020

Good service, on time,quality works,so friendly to customers, and the guy take me to my home than when the car done take me back to get my car .very nice. More

by KING_RANDY94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Volvo Cars of Queens responded

Thank you so much for your wonderful review. We hope to see you again soon.

October 01, 2020

Issue with car sunroof was corrected and no issue after a couple of weeks since repaired. The process could have been better. I dropped off in the morning and didn’t get a call even after I contacted the rep More

by JULIANLOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hemma
Oct 07, 2020 -

Volvo Cars of Queens responded

Julian - thank you for taking the time to rate and review our dealership. We appreciate the feedback and look forward to working with you again in the future.

October 01, 2020

First of all during our entrance we were attended to right away. The salesman very professional describing all the features of the vehicle we selected. His knowledge of Volvo’s was superior,and very hel More

by PRESTON_MCKOY
Recommend Dealer
Yes
Employees Worked With
Peter Fearon/ Brandon
Oct 07, 2020 -

Volvo Cars of Queens responded

Preston - thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

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