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Volvo Cars of Queens

Bayside, NY

4.7
747 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 747 reviews

October 20, 2020

0 interest rate and price was reason for purchase. I am not a Volvo fun but my husband like it and we needed a bigger car with more trunk and back seat space. But in terms of exterior and dash port design More

by ANDREAANDINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Ann and Brandon
Oct 22, 2020 -

Volvo Cars of Queens responded

Thank you for your kind words. We appreciate it and look forward to working with you again in the future.

October 20, 2020

I booked my appointment 2 months earlier because of the Covid 19 situation and I wanted to be admitted 1st for service. Everything went well and right on time. My vehicle was serviced for the annual DMV Sa More

by P User
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. John M. Kunar
Oct 22, 2020 -

Volvo Cars of Queens responded

Thank you for taking the time to rate and review our dealership! We appreciate it and look forward to working with you again in the future.

October 20, 2020

Excellent pricing, deal went through smoothly, show room is big enough and staffs are friendly. I choose this dealership because they are very transparent and offered me a price that I liked. More

by MYUNGCHAELEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dishen Li
Oct 22, 2020 -

Volvo Cars of Queens responded

Thank you for your wonderful review. We hope to see you again soon.

October 20, 2020

Second time doing service work since getting this car and this time it exceeded every expectation. Fast, friendly without any feeling of being upsold or BS'd. Very professional experience that lives up to t More

by JUANBENITO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Volvo Cars of Queens responded

Thank you for your kind words. We appreciate it and look forward to working with you again in the future.

October 18, 2020

Great service, Branden, the sales person, was great, very professional, he really made this deal happened. I highly recommend Brandon and the Volvo Cars of Queens, great place. More

by WPEREZ1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Shulman
Oct 19, 2020 -

Volvo Cars of Queens responded

Thank you so much for the wonderful review. We appreciate the recommendation and look forward to working with you again in the future!

October 17, 2020

A sale representative Mr. Branden Shulman is an excellent sale representative. He is very knowledgeable. He is very professional. He is very helpful. He very much understand every aspects of his job. He is r More

by AUNGSITHUMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Shulman
Oct 19, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate the recommendation and look forward to working with you again in the future!

October 16, 2020

Jerry served me well. It was his advice that prompt me for the purchase. His advice let me understand my need I like my new XC90. More

by CHOU63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry
Oct 19, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We look forward to working with you again in the future and enjoy your new XC90!

October 16, 2020

I was scheduled for 7AM. The place opened at 730, took my car at 7:45. Then waited 3.5 hours. Same as last time, seems long for a simple service. More

by ALBJEGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Volvo Cars of Queens responded

My apologies for not servicing your Volvo in a timely manner. I'm curious as to why you would have been scheduled an appointment at 7 AM. We have opened for business at 7:30 AM for the past several years. If you were scheduled for an appointment at 7 AM, it was clearly done in error. Regarding the 3.5 hours for the service, I can't comment without knowing what work was performed. However, it is not uncommon for extra work to be added to a service at the request of the manufacturer. These "service bulletins" are preventative in nature and do not involve a safety concern. Either way, thank-you for the opportunity to service your vehicle, and I hope that your next visit will be more satisfactory. Sean Callahan, (718)428-2118

October 15, 2020

Best car buying experience to date. Simple, straight forward, knowledgeable and pleasant. More than I can say for just about every other dealer I’ve met. Recommend! More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita Grancaric
Oct 15, 2020 -

Volvo Cars of Queens responded

Thank you for the wonderful review! We look forward to working with you again in the future.

October 13, 2020

Outstanding service! I left my car at this Service center on a Friday, and then over the weekend I had an emergency that required me to fly to California (my home state) on Monday. As the Service Center is c More

by MELISSA_H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Volvo Cars of Queens responded

Melissa - thank you so much for your wonderful review. We are happy to help and look forward to working with you again in the future!

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