Volvo Cars of Queens

Service is terrible. Treated poorly. Wasted my time. Have to go back again to get new key programmed. Will not be using this dealer again Have to go back again to get new key programmed. Will not be using this dealer again More

highly recomand this place, purchased here after shopping around other dealerships including volvo lexus, audi, very professional, friendly group here, was able to make pick up in couple of hours around other dealerships including volvo lexus, audi, very professional, friendly group here, was able to make pick up in couple of hours More

What Others SayEveryone was very nice great customer What Others Say Everyone was very nice great customer service One of best place in newyork, i had a two recall They fix it for me thank you Ashley! What Others Say Everyone was very nice great customer service One of best place in newyork, i had a two recall They fix it for me thank you Ashley! I went to 2 other local Volvo dealers. This dealer gave me the best rate, ease of process, and highest levels of professionalism and customer service.... READ MORE Great service, no pressure. A pleasant experience.Great service, no pressure. A pleasant experience.Great service, no pressure. A pleasant experience.Great service, no pressure. A pleasant experience.Great service, no pressure. A pleasant experience. More

First available appointment set 3 weeks prior for Oil/filter change and state inspection. I'm a senior so did not want to wait indoors and it was raining. I questioned the service advisor (nice guy) Oil/filter change and state inspection. I'm a senior so did not want to wait indoors and it was raining. I questioned the service advisor (nice guy) if it would be completed within 1.5hrs and no later or would go home, he checked and assured it would. Finally, 2:15hrs later was handed an outrageous bill for an oil/filter change of $150.00 plus $37.00 for the inspection. CAR WAS NOT DISINFECTED so asked and was handed some paper towels and a squirt bottle of disinfectant. WORST SERVICE EXPERIENCE EVER!! I will never service there again. This is my 5th Volvo. More

I went to 2 other local Volvo dealers. This dealer gave me the best rate, ease of process, and highest levels of professionalism and customer service. They made me feel like a loyal Volvo customer. The ot me the best rate, ease of process, and highest levels of professionalism and customer service. They made me feel like a loyal Volvo customer. The other 2 did not whatsoever in any way shape or form. More

Everyone was very nice great customer service One of best place in newyork, i had a two recall They fix it for me thank you Ashley! place in newyork, i had a two recall They fix it for me thank you Ashley! More

Our salesperson was very helpful and answered all our questions as first time buyers. He would always respond in a timely manner and made the experience very simple for us questions as first time buyers. He would always respond in a timely manner and made the experience very simple for us More

Fantastic team. We reached out multiple times to check-in on the status of our ordered vehicle (no pro-active comms from their end), but otherwise, not a single negative thing to say about this dealership. B on the status of our ordered vehicle (no pro-active comms from their end), but otherwise, not a single negative thing to say about this dealership. Branden provided fantastic service and demonstrated patience with us during multiple test drives. He provided responses to our inquiries via email and phone -- highly recommend Branden and team. More

Great service, no pressure. A pleasant experience.Great service, no pressure. A pleasant experience.Great service, no pressure. A pleasant experience.Great service, no pressure. A pleasant experience.Great service, no pressure. A pleasant experience.Great service, no pressure. A pleasant experience.Great service, no pressure. A pleasant experience.Great service, no pressure. A pleasant experience. More

Overall service was ok however I was not notified that my vehicle would be kept overnight until I followed up late in the day. I was not able to make alternate plans. Additionally, although most of the serv vehicle would be kept overnight until I followed up late in the day. I was not able to make alternate plans. Additionally, although most of the service requests I made were addressed, not all of the issues were fixed. More