Volvo Cars of Queens

professional service and friendly group, bought here after shopping other volvo dealerships, highly recomand this place, very well educated professional staffs here, easy process and was able to pick up after shopping other volvo dealerships, highly recomand this place, very well educated professional staffs here, easy process and was able to pick up within couple of hours More

i m happy i chose volvo cars of queens cause i was treated respectfully and honestly. i got exactly what i wanted and what i have promised by the sales person which he was extremely professional and h treated respectfully and honestly. i got exactly what i wanted and what i have promised by the sales person which he was extremely professional and helpfull. thank you very much jerry chen and Robert. More

Terrible Service. Car still under warranty for another year. Had the same issue 2 months ago and they fixed it and wasn't charged as it is under warranty. However, came in this time, they performed the re year. Had the same issue 2 months ago and they fixed it and wasn't charged as it is under warranty. However, came in this time, they performed the repair, THEN came to me with a bill (without asking me if I accept) and then told me sorry if you don't want it we'll just unrepair it. Will never come here again, and will never get another Volvo again after this kind of service. Have a $57,000 car, and expect better service than this. More

It took forever to fix my car. I always have to call and ask about the status. It's very difficult to find the services advisor. In the end, the repair costs is very expensive and double the estimated amo ask about the status. It's very difficult to find the services advisor. In the end, the repair costs is very expensive and double the estimated amount! It wastes my time and money in this place!! More

The team at Volvo Car of Queens makes the car buying experience a pleasant one. Special thanks to Branden Shulman for his recommendations!! Great Experience! experience a pleasant one. Special thanks to Branden Shulman for his recommendations!! Great Experience! More

Very satisfied with the staff attending to my needs. Did everything I came in for . They provided me with shuttle service, one person at a time to and fro to my house .John the service manager was very cour everything I came in for . They provided me with shuttle service, one person at a time to and fro to my house .John the service manager was very courteous. The staff at the the customer desk were courteous. I would suggest this center to all . More

brought car in at 9:30 on Friday, I was told I would get a call when they checked car and give me a price. At 2:30 I went back and did they did not look at car. I was told have to come back on Monday. When a call when they checked car and give me a price. At 2:30 I went back and did they did not look at car. I was told have to come back on Monday. When I arrived on Monday the paper work was upstairs, I asked what the price would fix it, The person started tp calculate on his phone all that needed tp be fixed with reference to leak. I was told over $4,000 plus maybe another $2,500 after they look apart engine. Car is 12 years old. I paid apx $175 and bought it to a mechanic. They checked it out it needed repair of 4 pipes and cost was $600 More

I made an appointment for a Volvo recall. I arrived on time, but have to wait about 5 hours for the service to be done. The dealer does provide shuttle service option to drop me home, but I have to find m time, but have to wait about 5 hours for the service to be done. The dealer does provide shuttle service option to drop me home, but I have to find my own way to get back to dealership, which is about 40minutes drive from my home. So I ended up stuck in dealership for 5 hours in the waiting room packed with customers. I suggest scheduling less appointments if they do not have ability to serve the clients. More

Went there for my 2nd year maintenance. I assumed they did a good job since I can't really verify that. However, waited forever for my shuttle, didn't get the free car wash, my census system didn't get up did a good job since I can't really verify that. However, waited forever for my shuttle, didn't get the free car wash, my census system didn't get updated to latest. More