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Volvo Cars of Queens

Bayside, NY

4.7
745 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 745 reviews

December 14, 2024

It was a great experience working with Eliana. She is very helpful and professional. She truly works hard to get you the best deal without being pushy. I’d highly recommend this dealership and Eli More

by KAMILANYC123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliana Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Volvo Cars of Queens responded

We’re thrilled to hear that Eliana provided helpful, professional, and pressure-free service while securing the best deal for you. Your recommendation means a lot, and we’re so glad you’re happy with your new car. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 14, 2024

Eliana was friendly and great to work with! The process was quick and I am glad I chose this dealer for my new lease. More

by Mashmallow J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliana Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Volvo Cars of Queens responded

We’re thrilled to hear that Eliana made your leasing process smooth and enjoyable. Your satisfaction means a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 14, 2024

Giuseppe and the service team were very professional, courteous and very caring. My vehicle was ready on time as promised. My vehicle was cleaned and in frount waiting for me when I arrived. Thank you More

by BOOPBAA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliana Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyraque was also very helpful as well.
Dec 16, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your experience! We’re delighted to hear that Giuseppe and the service team provided professional, courteous, and attentive care. It’s great to know your vehicle was ready on time, cleaned, and waiting for you. Wishing you a wonderful and safe holiday season as well! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 13, 2024

There is always something wrong with the car’s media display. It shuts off or glitches since I first got the car two years ago. The service team ‘fix’ the problem only for it to glitch once again. I got More

by DAZJUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Dec 16, 2024 -

Volvo Cars of Queens responded

We apologize that your experience with us was less than satisfactory. We would be happy to pick up your vehicle and deliver it back to you after the repair is complete. It may take us a few days to diagnose the problem and complete the repairs. If this is something that interests you, please reach out to Mark Needham, our service manager, at (866) 414-8542. Take care, and we look forward to hearing from you.

December 13, 2024

Great accommodations ! The best service from a Volvo service location ever ! Thanks for keeping your word. More

by AUDREY920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 16, 2024 -

Volvo Cars of Queens responded

We’re delighted to hear you had such a positive experience and that our Volvo service team exceeded your expectations. Keeping our promises and providing top-notch service is always our goal. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 12, 2024

convenient location, on time communication, good service, friendly, considerate, good manner, help on insurance, good More

by JAY@DEEPROOFLIGHTING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joe sito
Dec 13, 2024 -

Volvo Cars of Queens responded

We’re delighted to hear that you had a positive experience with our convenient location, timely communication, and friendly, considerate service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 12, 2024

They did a good job with thejr service no complaints at all onlt problem service take longer that j expected More

by VERONICA8025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade Benussi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Volvo Cars of Queens responded

Thank you for your feedback! We’re glad to hear you were satisfied with the service, though we apologize for the longer-than-expected wait time. We’ll work on improving efficiency for future visits. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 11, 2024

Mr Li was great to work with and very knowledgeable about the vehicle. I would recommend him. More

by VALBOL59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dishen Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Volvo Cars of Queens responded

We’re thrilled to hear that Mr. Li provided knowledgeable and excellent service. Your recommendation means a lot to us! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 10, 2024

I am glad people were welcoming and friendly. I came in on a very cold day. The hot coffee and snacks were on point. More

by MAGMAL927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Schmeling
Dec 10, 2024 -

Volvo Cars of Queens responded

We’re delighted to hear that our team made you feel welcomed and that you enjoyed the coffee and snacks on a chilly day. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 09, 2024

Professional staff. Service was prompt and consultation started within 5 minutes of my scheduled time slot. Car was returned within the estimated time frame provided. More

by WL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giuseppe
Dec 09, 2024 -

Volvo Cars of Queens responded

We’re glad to hear our professional staff provided prompt service and kept everything on schedule. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

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