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Volvo Cars of Queens

Bayside, NY

4.7
762 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 762 reviews

January 26, 2021

Anita at Volvo Queens was knowledgeable and professional. She was able to answer all of my questions and was helpful in showing me all the workings of the new vehicle. Would definitely recommend. More

by LAUER.TIMOTHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita
Jan 26, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate the recommendation and look forward to working with you again in the future!

January 26, 2021

John & Hema very attentive in the service department ...Yanii also very helpful in checking in the car ...thanks good team... I own 2 volvos which I'm very happy with 2019 xc40 and 2021 S60 R design .. More

by GEO7495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Hema, Yanni
Jan 26, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 21, 2021

Thank you Brandon and Andres with your help leasing my Thank you Brandon and Andres with your help leasing my 2nd new Volvo! Excellent customer service! The team at Queens Volvo are all very dedicated More

by Yuv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon and Andres
Jan 22, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and hope you enjoy your XC40!

January 20, 2021

Very professional, no hard sale. I was very disappointed though that an extra license plat bracket was not included and when requested I was told I would have pay an extra $30. Seems ridiculous when you spe More

by JDWALLICK100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

Very professional and efficient! I was greeted immediately and was explained on what would be done and at what time. I was there with my youngest daughter and was offered a shuttle back home since More

by AAKLY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 18, 2021

My last two visits this year have been outstanding. The change in personnel and improvements in customer service have made the horrific experience in the December experience vanish. Thank you for the foll More

by LISSETTE.MOLINA-GUREVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kunar
Jan 20, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 16, 2021

very bad manner in parts sales person, and service manager have same bad attitude, too. when I order spare key for my volvo s-80. the sales only tell me the price. not like another volvo dealer like ( More

by STEVE.HSIAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
parts salesperson.
Jan 26, 2021 -

Volvo Cars of Queens responded

We apologize that your experience at Volvo Cars of Queens was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (866) 414-8542

January 14, 2021

G r e a t. S e r v i c e V e r y. P r o f e s s i o n a l More

by WOJTEK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Volvo Cars of Queens responded

Thank you for your kind words. We appreciate it and look forward to working with you again in the future.

January 11, 2021

I'm very satisfied your service. The performance is good, service cost is great and most of all, the video process was fantastic. Thank you More

by KIMTAEHUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Volvo Cars of Queens responded

Thank you so much for your kind words! We appreciate it and look forward to working with you again in the future!

January 08, 2021

Worked with Jerry and he made the process very easy . He was very knowledgeable and not pushy at all . Pleasure doing business with this dealership. More

by ANDREW_ANASTASIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Chen
Jan 11, 2021 -

Volvo Cars of Queens responded

Andrew - thank you for the kind words and the 5-star rating! We appreciate it and look forward to working with you again in the future.

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