Volvo Cars of Queens

My last two visits this year have been outstanding. The change in personnel and improvements in customer service have made the horrific experience in the December experience vanish. Thank you for the foll change in personnel and improvements in customer service have made the horrific experience in the December experience vanish. Thank you for the followup and the great team work. Best regards, Lissette More

very bad manner in parts sales person, and service manager have same bad attitude, too. when I order spare key for my volvo s-80. the sales only tell me the price. not like another volvo dealer like ( manager have same bad attitude, too. when I order spare key for my volvo s-80. the sales only tell me the price. not like another volvo dealer like (manhattan,volvo) they give you all the detail charge, for instance,down load program fee, remote control and key price. and when I ask why sales person don't tell me after I pay two hundred around, and later I have to pay another 200 around. he only say if he didn't tell me that, he only can say "sorry" and speak very bad words and left. Today I bring my porsche car for service in manhattan, and I visit volvo dealer there. they print out the sheet for the remote key. if you are interesting I can show you what's the difference . for replace strout, front brake and vacuum bump, take 6 day to finish.don't you think It's too long. they promise to have 10 percent off of my invoice price, but until I mention that than they correct it. More

G r e a t. S e r v i c e V e r y. P r o f e s s i o n a l n a l More

I'm very satisfied your service. The performance is good, service cost is great and most of all, the video process was fantastic. Thank you service cost is great and most of all, the video process was fantastic. Thank you More

FROM THE MOMENT I WALKED IN THE DOOR TILL THE TIME I GOT IN MY CAR AFTER THE SCHEDULED SERVICE EVERYTHING WAS GREAT. TOO BAD COVID-19 IS STILL WITH US AND NO COFFEE OR FOOD WAS AVAILABLE, BUT THAT'S UNDERS IN MY CAR AFTER THE SCHEDULED SERVICE EVERYTHING WAS GREAT. TOO BAD COVID-19 IS STILL WITH US AND NO COFFEE OR FOOD WAS AVAILABLE, BUT THAT'S UNDERSTANDABLE. More

Worked with Jerry and he made the process very easy . He was very knowledgeable and not pushy at all . Pleasure doing business with this dealership. was very knowledgeable and not pushy at all . Pleasure doing business with this dealership. More

Excellent and professional service always. I have been Excellent and professional service always. I have been to them a few times now and they have been accommodating, thorough and reasonable. Lee up the Excellent and professional service always. I have been to them a few times now and they have been accommodating, thorough and reasonable. Lee up the good work. More

Thank you;it was a pleasant experience with Shaye , john and bobby. Left with a loaner car escape me a better idea of upgrading my car perhaps next year. Thank you again and bobby. Left with a loaner car escape me a better idea of upgrading my car perhaps next year. Thank you again More

Worked with Dishen and he was fantastic. He was very knowledgeable and not pushy at all, and even helped us try many models to help us make our decision. Pleasure doing business with this dealership knowledgeable and not pushy at all, and even helped us try many models to help us make our decision. Pleasure doing business with this dealership More

The staff was welcoming compared to other locations. The staff is educated on the vehicle and worked with me for a couple weeks to come up with an amicable deal. staff is educated on the vehicle and worked with me for a couple weeks to come up with an amicable deal. More