Volvo Cars of Queens

What an amazing experience I had with Jerry! He is professional and witty. He is very informative and was helpful throughout the process. I was actually thinking about getting a car in about 2 month professional and witty. He is very informative and was helpful throughout the process. I was actually thinking about getting a car in about 2 months but I was so impressed by Jerry I decided not to leave without securing a vehicle. I highly recommend Volvo Cars of Queens. Thanks for making this experience fun! More

Great dealership. Our salesman Jerry was terrific! No pressure. Very easy to work with. They made sure we got the car we wanted at a reasonable price. pressure. Very easy to work with. They made sure we got the car we wanted at a reasonable price. More

Sean took care of me right away. Finish all the services in one day. Even wash my car. Thank you Sean for all the service! in one day. Even wash my car. Thank you Sean for all the service! More

We had an excellent experience with Jewel. She worked with us on price, was very informative and helpful. The process overall was extremely smooth and pleasant. with us on price, was very informative and helpful. The process overall was extremely smooth and pleasant. More

I was disappointed in yesterday's experience. I am an informed consumer who does their homework and there were a couple of issues. When I called to make the inspection appointment, I was told Volvo w informed consumer who does their homework and there were a couple of issues. When I called to make the inspection appointment, I was told Volvo would put my plates on. As I checked in yesterday, I was told that it would cost $39 for 1 front plastic bracket (I already have one on the back and amazon sells them as a pair for $15). That's fine - I expected to pay for the brackets but you replaced both brackets so apparently charged me for two? I was then told it was $80, after the fact, to screw them on. When I questioned the charges (the manhattan Volvo offered to do this as a courtesy but I couldn't get an appointment until late March) I was met with frustration and a threat to stop the inspection of my car. Then I was told, if I don't pay the money, you wouldn't pass my car so that felt like a threat as well. The manager was helpful and reduced the installation price so I did appreciate it but still left with a bad feeling. All in all, I won't be coming back. As a person who works in customer service, my advice to you is not nickel and dime customers. It's never worth it in the long run and if you take care of them, they end up coming back and spending more over time. Hopefully, you find this helpful. More

Quick turn around and very friendly staff. By the way, thank you for the loaner. Jennifer at the front office was a great with a lot of patience thank you for the loaner. Jennifer at the front office was a great with a lot of patience More

ExcellentOur salesperson was great Anita Excellent Our salesperson was great Anita Grancaric Very attentive , informative and no pressure She made the difference She was responsive to Excellent Our salesperson was great Anita Grancaric Very attentive , informative and no pressure She made the difference She was responsive to everything we asked and she followed up with us on everything More

Volvo Cars of Queens treated us like family. They were considerate of my time and my safety. They listened to what I needed and provided excellent service and I got the car of my dreams! Jerry and the res considerate of my time and my safety. They listened to what I needed and provided excellent service and I got the car of my dreams! Jerry and the rest of the team at Volvo are professional, friendly, and respectful. I am extremely happy with my purchase! More

Great car all went smooth with deal .I am impressed with all the functions in the car . Have called with questions and received answers quickly. all the functions in the car . Have called with questions and received answers quickly. More

Jerry was great, so helpful during the test drive and showed me exactly how to use all the bells and whistles in the car. Great experience showed me exactly how to use all the bells and whistles in the car. Great experience More