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Volvo Cars of Queens
Bayside, NY
753 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 753 reviews
March 13, 2021
Dishen, the sales rep was very helpful right from the beginning! We agreed on the car/price and make the deal on the same day. Transaction was very swift and smooth. beginning! We agreed on the car/price and make the deal on the same day. Transaction was very swift and smooth. More
by Billy
Verified CustomerEmployees Worked With
Dishen
March 12, 2021
John Kunar was very helpful in getting my repair done on my brand new car under warranty. A problem was found with the window that I was unaware of. I was able to have the work done right away my brand new car under warranty. A problem was found with the window that I was unaware of. I was able to have the work done right away More
by JGROSS3
Employees Worked With
John Kunar
March 06, 2021
I was satisfied with the dealership. I brought my car in on Tuesday and I picked it up that same day. The manager Mr. John was nice about everything. on Tuesday and I picked it up that same day. The manager Mr. John was nice about everything. More
by WGARCIA513
Employees Worked With
March 03, 2021
Great work from the service staff and management of Volvo Cars of Queens. Highly recommended. I plan to continue using them to work on my car. Cars of Queens. Highly recommended. I plan to continue using them to work on my car. More
by BERRY1996
Employees Worked With
March 03, 2021
Dishen, thank you so much for working our deal out to everything we exceeded and needed! We are very pleased, and looking forward to the future with Volvo. everything we exceeded and needed! We are very pleased, and looking forward to the future with Volvo. More
by Dentist822
Employees Worked With
Dishen Li
March 02, 2021
The Service Dept was very busy when I arrived but the work was done on time as stated and my car was washed. Representative was very helpful and courteous. work was done on time as stated and my car was washed. Representative was very helpful and courteous. More
by Volvo2X
Employees Worked With
John Kunar
March 01, 2021
The service was sub par no one explained anything you walk in and they look at you like you don’t belong there explain the problem and they just stair no acknowledgement that they understand no explanati walk in and they look at you like you don’t belong there explain the problem and they just stair no acknowledgement that they understand no explanation about what they will do or how long it will take you have to pull the information out. Picked up the car same experience they hand it back without saying anything. Very bizarre experience hard to explain. More
by Confused
Employees Worked With
Jon
March 01, 2021
Great work and great customer service. Very helpful team and everything was done to my satisfaction. I would definitely recommend this dealership to a friend. and everything was done to my satisfaction. I would definitely recommend this dealership to a friend. More
by OC1
Employees Worked With
February 26, 2021
Very friendly first time experience - from the test drive to the lease negotiation to the car delivery. Jason and Anita did a great job on communication throughout the process. to the lease negotiation to the car delivery. Jason and Anita did a great job on communication throughout the process. More
by MACGREGORBURNS
Employees Worked With
Anita and Jason
February 26, 2021
Staff and service provided were excellent. The only negative was my 5 1/2 hour wait. However, the waiting room was clean and face masks and social distancing was observed. negative was my 5 1/2 hour wait. However, the waiting room was clean and face masks and social distancing was observed. More
by DJM715
Employees Worked With
John Kunar
