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Volvo Cars of Queens

Bayside, NY

4.7
747 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 747 reviews

March 18, 2021

It was my best experience buying a car from Jerry Chen!!! He made the process so easy for me . I never had to step in the dealer made all the questions by phone , he listened to my needs and my price Due t More

by MARUCHASOME2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future!

March 17, 2021

One of my two issues was not fixed. The hood sensor keeps saying that the hood is opened, even though it is securely latched. I have to bring the car back and be without a vehicle again. More

by DCOLUCCI00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Callahan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Volvo Cars of Queens responded

We apologize that your experience at Volvo Cars of Queens was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (866) 414-8542

March 16, 2021

I worked with John Kunar to make sure the XC90 I was buying was a good shape. His team sent me a video going over the entire car. I was very happy with that. I have never had an issue at that Volvo serv More

by dannyandchristineruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Volvo Cars of Queens responded

Danny and Christine - thank you for taking the time to rate and review our dealership. We appreciate it and hope you enjoy your new XC90!

March 16, 2021

The dealership is friendly, accommodating to, they listen and work so that all parties are happy & satisfied. I recommended the dealership to others. I would return. More

by TLBBRWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jewel,Robert, Dennis & Brandon
Mar 17, 2021 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate the recommendation and look forward to working with you again in the future!

March 13, 2021

Dishen, the sales rep was very helpful right from the beginning! We agreed on the car/price and make the deal on the same day. Transaction was very swift and smooth. More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dishen
Mar 15, 2021 -

Volvo Cars of Queens responded

Thank you for the kind words. We appreciate it and we look forward to working with you again in the future.

March 12, 2021

John Kunar was very helpful in getting my repair done on my brand new car under warranty. A problem was found with the window that I was unaware of. I was able to have the work done right away More

by JGROSS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kunar
Mar 15, 2021 -

Volvo Cars of Queens responded

Thank you for the kind words. We appreciate it and we look forward to working with you again in the future.

March 06, 2021

I was satisfied with the dealership. I brought my car in on Tuesday and I picked it up that same day. The manager Mr. John was nice about everything. More

by WGARCIA513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Volvo Cars of Queens responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future.

March 03, 2021

Great work from the service staff and management of Volvo Cars of Queens. Highly recommended. I plan to continue using them to work on my car. More

by BERRY1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Volvo Cars of Queens responded

Thank you so much for the kind words! We appreciate the recommendation and look forward to working with you again in the future

March 03, 2021

Dishen, thank you so much for working our deal out to everything we exceeded and needed! We are very pleased, and looking forward to the future with Volvo. More

by Dentist822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dishen Li
Mar 04, 2021 -

Volvo Cars of Queens responded

Thank you so much for the kind words! We appreciate it and look forward to working with you again in the future

March 02, 2021

The Service Dept was very busy when I arrived but the work was done on time as stated and my car was washed. Representative was very helpful and courteous. More

by Volvo2X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kunar
Mar 04, 2021 -

Volvo Cars of Queens responded

Thank you so much for the kind words! We appreciate it and look forward to working with you again in the future

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