Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volvo Cars of Naples
Naples, FL
459 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 459 reviews
September 20, 2021
This is the worse Dealership in Florida,I bought a 2019 Lexus UX200 on thursday ,Sept 9,2021 the salesman told me that the car got Dealership warrant on top of the car warranty came with which is not true, Lexus UX200 on thursday ,Sept 9,2021 the salesman told me that the car got Dealership warrant on top of the car warranty came with which is not true,I got the left front wheel that is malfunctioning,Same salesman told me they fixed it which was a lie.Saturday (Sept 11th 2021 )I called to handle these issues with them ,the General Manger (Joe) told me me "Negative" that I bought my car it's mine nothing could be done for me.They never want tp pick up my call or respond to my email& texts,I still don't have copy of the contract which I signed, salesman told me my bank will send them to me ,it been 8 days my bank still haven't received them yet.On top of it I trade-in a 2021 Dodge Challenger with 6,000 miles.I told them I will pay them the fee to break the deal they still don't give a xxxx. It's not fair More
by Jonathan Lallemand
Employees Worked With
Joe Pitingolo, Jonallen Velazquez
September 18, 2021
I was looking for a 2021 xc60 with blue on outside and amber on the inside. Jon was able to get the exact car for me from another location for a really good price as well. The process was seamless and eve amber on the inside. Jon was able to get the exact car for me from another location for a really good price as well. The process was seamless and everyone had great service. So far I’m loving the car! More
by Hnguyen424
Employees Worked With
Joe Pitingolo, Jonallen Velazquez, Chuck Whitley, Greg Heaton
September 04, 2021
Efficient, transparent and without any pressure was the time spent pursing my first Volvo. Tyler was a pleasure to work with and everything financial was accomplished in that one visit and we drove away wi time spent pursing my first Volvo. Tyler was a pleasure to work with and everything financial was accomplished in that one visit and we drove away with the car. More
by dfminor3
Employees Worked With
Tyler Biffer, Greg Heaton
August 31, 2021
Alec was so incredible at making our buying experience quick and stress-free! I’ve been to many dealerships and this was by far the smoothest and most pleasant deal I’ve experienced. Even the finance dep quick and stress-free! I’ve been to many dealerships and this was by far the smoothest and most pleasant deal I’ve experienced. Even the finance department with Greg was quick and he gave us the best rates and deals. More
by demos1921
Employees Worked With
Greg Heaton, Alec Saenz
August 26, 2021
This dealer is beyond my expectations in safety, service, cleanliness and friendliness from its staff. It has a beautiful facility and a large inventory. I enjoyed going there to shop. cleanliness and friendliness from its staff. It has a beautiful facility and a large inventory. I enjoyed going there to shop. More
by jmhemmer1122
Employees Worked With
Michael Gooley, Chuck Whitley, Greg Heaton, Alec Saenz
August 16, 2021
I had a wonderful experince at Volvo of Naples. My sales consultant Ashley Ferdinand was knowledgeable, professional, patient and not aggressive or pushy at all. He helped us find the perfect used car for o consultant Ashley Ferdinand was knowledgeable, professional, patient and not aggressive or pushy at all. He helped us find the perfect used car for our daughter. She is thrilled and so are we! More
by janetgable
Employees Worked With
Ashley Ferdinand
August 04, 2021
Volvo Cars of Naples is a pleasure to work with. Everyone is very professional and treats their customers with respect and dignity. We have purchased seven new Volvos of the years and have never been disappo is very professional and treats their customers with respect and dignity. We have purchased seven new Volvos of the years and have never been disappointed. More
by dtlynch@comcast.net
Employees Worked With
Joe Parisi, Joe Pitingolo, Michael Gooley, Tyler Biffer, Eric Hand, Greg Heaton
August 03, 2021
This dealership exudes total professionalism and integrity. They were very fair with the new car purchase and trade in. The dealership is clean and has inventory, contrary to other dealers visited, integrity. They were very fair with the new car purchase and trade in. The dealership is clean and has inventory, contrary to other dealers visited, due to chip shortages. Overall, a very experience had by all. More
by feintucj
Employees Worked With
Ashley Ferdinand, Greg Heaton
August 02, 2021
The dealership is very manipulative and deceptive in their dealings. I have been waiting over 2 1/2 weeks to get a check for my vehicle they bought from me. Been told on numerous times that I would have their dealings. I have been waiting over 2 1/2 weeks to get a check for my vehicle they bought from me. Been told on numerous times that I would have it in a few days. Now telling me the person that has to sign the check is/wasout with Covid. Didn’t want to tell me the truth because they know I would’ve canceled the deal More
by Acadia
Employees Worked With
Chuck Whitley, Greg Heaton
July 24, 2021
Excellent customer service. My 2015 Volvo S60 was serviced and delivered clean. Accommodated my busy work schedule by providing a nice loaner car. Thank you! serviced and delivered clean. Accommodated my busy work schedule by providing a nice loaner car. Thank you! More
by miller.ginamarie@gmail.com
Employees Worked With
Eric Hand
