Volvo Cars of Naples

Jackie always treats her customers very well, friendly service. She take the time to explain what you need. I have high trust in the quality of service I receive. service. She take the time to explain what you need. I have high trust in the quality of service I receive. More

One thing the technician could have done was to reset the time on the clock after the battery was replaced. Jacquie did an outstanding jog of explaining the service performed, charges for that service and th time on the clock after the battery was replaced. Jacquie did an outstanding jog of explaining the service performed, charges for that service and the warranty that comes with a new battery. She was also able to book my appointment when I wanted and needed....thanks!!!! More

Getting my window fixed took two hours longer than I was told it would, that is my only complaint. Other than that, the staff were very friendly and apologetic for my wait. told it would, that is my only complaint. Other than that, the staff were very friendly and apologetic for my wait. More

Have been a Volvo owner for around 15 years (4 Volvos) and Jackie has been my service rep most of that time. She's responsive, well informed and a delight to work with. In my opinion the Germain family and Jackie has been my service rep most of that time. She's responsive, well informed and a delight to work with. In my opinion the Germain family has maintained and expanded on the previous families exceptional service. Thank You More

Was treated courteously at all points of contact, from initial call to dealership to leaving in a nicely washed car. Was seen within 24 hours of call, and service was completed while I waited. This was al initial call to dealership to leaving in a nicely washed car. Was seen within 24 hours of call, and service was completed while I waited. This was all the more remarkable in that it occurred duringThanksgiving holiday weekend (called Friday, received appointment for first thing Saturday morning). Always receive courteous and very knowledgeable service from Jacquie Pfeiffer. She listens to the list of car "symptoms" that are the reason for the visit, and accurately diagnoses the problem/problems. She is the reason we remain customers. Your other Service Consultant Richard has provided good service as well. More

I have been coming here ever since I bought my Volvo. Jackie and Richard are always polite, professional and efficient-great assets for your team! Jackie and Richard are always polite, professional and efficient-great assets for your team! More

I have owned 20 Volvo's in the past all from Red Bank Volvo in New Jersey and I expected great service from them but this is the first time I had a car services by another dealer. The service was as sup Volvo in New Jersey and I expected great service from them but this is the first time I had a car services by another dealer. The service was as superior as I have come to expect from my home dealer starting with Richard Churlin. My appointment was right on time, was as long as Richard told me it would be, and my car was back washed and ready to hit the road. I was very satisfied. Greg Vasil More

My 1998 Volvo V 70 GLT has been maintained impeccably by this dealership. The reliability of diagnoses and repairs have maintained trust and faith for 14 years. Courteous and knowledgeable staff provide s this dealership. The reliability of diagnoses and repairs have maintained trust and faith for 14 years. Courteous and knowledgeable staff provide security and satisfaction. More

This dealer took almost a full month to payoff my trade in. During that time period the bank withdrew a payment on my trade in from my checking account. According to the bank there was no overpayment, the in. During that time period the bank withdrew a payment on my trade in from my checking account. According to the bank there was no overpayment, the dealer should reimburse me for that payment. Nevertheless, as of this date the dealer refuses to do that. They won't even return my calls. More