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Volvo Cars of Marietta - Service Center

Marietta, GA

4.4
589 Reviews

589 Reviews of Volvo Cars of Marietta - Service Center

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May 28, 2021

Jason went above and beyond to help me get repairs done in a timely manner, ensured I have a loaner and made a way to get the wheels off! More

by CHARLENEMASON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Volvo Cars of Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jason here at Volvo Cars of Marietta! Thank you so much again for your feedback! We hope you have a great day!

May 27, 2021

Emergency services were needed. Kevin was most accommodating, and he kept me well informed. The staff was very pleasant and professional. Loved the loaner suv. More

by Davenport.susan321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021 -

Volvo Cars of Marietta responded

Hi, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

May 24, 2021

Outstanding customer service and very nice lounge also people on phone were extremely helpful will return as I livec50 miles away thank you so much More

by themob49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Volvo Cars of Marietta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

May 21, 2021

Great customer service, will definitely recommend and return for my volvo service needs. Todd told me exactly what the problem was and repaired it. Happy customer. More

by Taylor967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Volvo Cars of Marietta responded

Hi Taylor, thank you so much for your positive comments about Todd. Thanks again for the recommendation, and have an amazing day!

May 21, 2021

Todd is always awesome with his explanation of the work that is needed and the staff is friendly too. It didn’t start off that way with the staff but they stepped up and assisted me with everything that wa More

by miriamknight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Volvo Cars of Marietta responded

Hi Miriam, thank you so much for your positive comments about Todd. Please let us know if there is ever anything else we can do for you! Safe travels!

May 19, 2021

Valet service is great, please keep it ongoing, I would go elsewhere if no valet. Jason was very patient and no pressure at all, got things done as needed More

by danny56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Anderson
May 21, 2021 -

Volvo Cars of Marietta responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

May 19, 2021

Service was very good. My big complaint is that I had to replace a key and it was over $200 more than most keys. Black eye for Volvo. I am not likely to buy another Volvo after this. No reason why this key More

by DKLEINGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Anderson
May 21, 2021 -

Volvo Cars of Marietta responded

Thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

May 18, 2021

The team at Volvo Marietta always takes care of us. Just got our 2nd Volvo here, plan to come back in 3 years for another. More

by NLCORONA14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tankersley, Amanda Cantrell, Christian Allison, Kevin Fenner
May 19, 2021 -

Volvo Cars of Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Volvo Cars of Marietta as your first choice for service!

May 14, 2021

Won’t return. Won’t ever buy a car here again. Wasted an hour of my work day to find it would 3 days for regular service booked 10 days in advance. More

by MITCHELLMCGOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Mille
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Greening
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Frothingham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Nierling
Jun 07, 2021 -

Volvo Cars of Marietta responded

Hello Mr. McGough, Thank you for taking the time to reply to my email. I am sorry that we were not able to provide a loaner that was the same as your current vehicle and regret that we wasted your time. If you would reconsider my offer to valet a suitable loaner to you, I would appreciate the opportunity to restore your faith in our team. Sincerely, Kyle McCall, Service Manager

May 11, 2021

People are great! Pricing for service is expensive. The price for service is the only factor that needs to be reviewed otherwise customers will be lost. More

by LEOMDEVINE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Allison
May 12, 2021 -

Volvo Cars of Marietta responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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