589 Reviews of Volvo Cars of Marietta - Service Center
My technical adviser, Todd Mille, works to excellence. Everybody at this location go out of their way to make the clients feel at home. The waiting room is clean and very comfortable. They wash the car to Everybody at this location go out of their way to make the clients feel at home. The waiting room is clean and very comfortable. They wash the car to perfection. More
All staff members was friendly and professional,, I have only gotten my Volvo service at Jim Ellis Volvo and Todd Mille has always been my service advisor. My questions are always answered. He is easy I have only gotten my Volvo service at Jim Ellis Volvo and Todd Mille has always been my service advisor. My questions are always answered. He is easy to work with and professional ! More
Great Customer Service Experience I recently relocated to the area and brought my 2017 XC60 in for scheduled maintenance. My service advisor Kevin was great to work with, and the staff I recently relocated to the area and brought my 2017 XC60 in for scheduled maintenance. My service advisor Kevin was great to work with, and the staff were friendly, as well! Great first impressions all around, and will certainly return for future service. More
Ken Neff is an awesome service advisor, so glad I made the I typically have my Volvo serviced in middle Ga and have left there the past few times with questions unanswered. Ken was patient and never rushed or I typically have my Volvo serviced in middle Ga and have left there the past few times with questions unanswered. Ken was patient and never rushed or pushed me to purchase parts or services I don't need at this time in my mileage. While sure there isn't much around the area, it's worth the wait to have someone you can trust. Thanks Volvo of Marietta and Ken Neff! D. Watson More
I love my service advisor I love and trust Grant Nierling, my service advisor at Jim Ellis Volvo. He never steers me wrong and he is the BEST at his job! I love and trust Grant Nierling, my service advisor at Jim Ellis Volvo. He never steers me wrong and he is the BEST at his job! More
Excellent service and Keith is awesome. Excellent people and service. They took the time to explain all items of work done to the car. I will always take my car to them for service. Excellent people and service. They took the time to explain all items of work done to the car. I will always take my car to them for service. More
Bad news delivered with compassion It was the news I didn't want to hear; $1300 in maintenance was now closer $4000 after inspection, on a car I really only drive on the weekends... Kev It was the news I didn't want to hear; $1300 in maintenance was now closer $4000 after inspection, on a car I really only drive on the weekends... Kevin, knew it would not be an easy call and even though I gave him the business, he kept hi composure, answered every question and helped me prioritize the work. As a woman I can't help but feel like the service people are trying to get over on me, but I trust this shop. More
Oil change All I needed was an oil change. The whole experience went very well. I had made an online appointment and they were ready for me when I arrived. I All I needed was an oil change. The whole experience went very well. I had made an online appointment and they were ready for me when I arrived. I did not have to wait very long. More
Great Job Worried about a leaking coolant tank, replaced tank in about 45 min!..probably the quickest service ever!! Grant has been invaluable when it comes to Worried about a leaking coolant tank, replaced tank in about 45 min!..probably the quickest service ever!! Grant has been invaluable when it comes to recommending proper service. More
Excellent customer service. I was in Atlanta from out of town and had a flat tire and some minor damage to my bumper from road debris. The service department worked me in quickl I was in Atlanta from out of town and had a flat tire and some minor damage to my bumper from road debris. The service department worked me in quickly and did was what was needed and got my on the road home home More