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589 Reviews of Volvo Cars of Marietta - Service Center
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May 21, 2019
First Timer This was my first service appointment for a used Volvo that I purchased (not through dealership). Everyone was friendly, knowledgeable and courteous. This was my first service appointment for a used Volvo that I purchased (not through dealership). Everyone was friendly, knowledgeable and courteous. I will definitely go back when I need seevyagain! More
by LizAtl70
Verified CustomerEmployees Worked With
Grant Nierling
May 21, 2019
My Volvo service experience The customer service was great as well as my mechanic he was very helpful and knowledgeable. I love that they have refreshments for the customers as t The customer service was great as well as my mechanic he was very helpful and knowledgeable. I love that they have refreshments for the customers as they wait also a plus. More
by CORLLISA.KITT
Employees Worked With
Ken Neff
May 21, 2019
Computer update I had to reset window to go all the way down. Time also needs to be reset. I am unable to get that right, so will be returning to dealer. I had to reset window to go all the way down. Time also needs to be reset. I am unable to get that right, so will be returning to dealer. More
by MDH8580
Employees Worked With
Grant Nierling
May 21, 2019
Great Service After eight years, I continue to have Marietta Volvo service my car even though the warranty expired last year because they are thorough, professional After eight years, I continue to have Marietta Volvo service my car even though the warranty expired last year because they are thorough, professional, and take care to assure my car is safe to drive. More
by JMJONES57
Employees Worked With
Grant Nierling, Ken Neff
May 18, 2019
Wiper blade replacement without appointment My writer Ken knows me by name and always makes me feel welcome. He helps me as much as he can even when I drop in without an appointment. His servi My writer Ken knows me by name and always makes me feel welcome. He helps me as much as he can even when I drop in without an appointment. His service time estimates are always accurate and that helps me plan the rest of my day. He always reserves a coutesy car for me when they are available and that is top customer service in my view. The mechanics are outstanding - everything is taken care of with the highest level of professionalism! More
by NC2GA
Employees Worked With
Ken Neff
May 15, 2019
Good service It’s unbelievable how Volvo provides basic cleaning of the car exterior post service but never ever is the inside of the car even dusted, never. Th It’s unbelievable how Volvo provides basic cleaning of the car exterior post service but never ever is the inside of the car even dusted, never. This really needs to change. More
by Mb
May 15, 2019
The battery cost being 2 weeks out of warranty was prorated. I do not believe I should have had to pay for a prorated volvo battery just 2 weeks past the warranty. This was due to a bad cell in the battery. Tha I do not believe I should have had to pay for a prorated volvo battery just 2 weeks past the warranty. This was due to a bad cell in the battery. Thanks GWG More
by GWG
Employees Worked With
Ken Neff
May 09, 2019
Good service Grant has always been very helpful and explains everything clearly to me. Having a loaner during repairs was good. Steve was very friendly and assiste Grant has always been very helpful and explains everything clearly to me. Having a loaner during repairs was good. Steve was very friendly and assisted me while returning the loaner. Car was in great condition and very clean More
by maguileramd
Employees Worked With
Steve, Grant Nierling
May 09, 2019
Kevin is honest, efficient and just plain nice! I have used the Jim Ellus Volvo service dept for my last two Volvos, and wouldn't consider anywhere else. They are up front about the time and cost of I have used the Jim Ellus Volvo service dept for my last two Volvos, and wouldn't consider anywhere else. They are up front about the time and cost of all work. More
by TBK
