Volvo Cars of Marietta - Service Center

Professional Very courteous and professional. My first visit to the service department and it was seamless. I purchased my XC90 from Carmax and Grant exceeded my Very courteous and professional. My first visit to the service department and it was seamless. I purchased my XC90 from Carmax and Grant exceeded my expectations by ensuring my concerns were met and also any other item that I may be related to my vehicle performance while under warranty. More

Marietta Volvo has better service than Northpoint This is our first Volvo purchase and it has not been nearly as positive an experience as our Lexus or Acura. For the price paid for the XC60, I was ex This is our first Volvo purchase and it has not been nearly as positive an experience as our Lexus or Acura. For the price paid for the XC60, I was expecting Lexus type service. Kevin and the crew at Marietta Volvo were very good but I cannot tank them as Excellent because I have experienced Excellent at other dealerships More

356,000 mile checkup! Grant and Art at Marietta Volvo have been my go-to team for years. They care about the customer and the cars they drive! They needed to replace my al Grant and Art at Marietta Volvo have been my go-to team for years. They care about the customer and the cars they drive! They needed to replace my alternator and motor mounts - who would have thought after 356,000 miles! - it was done fast and with great attention to the details that make going to the dealership the right choice. I have been a loyal customer for years and will be for years to come! More

Satisfactory Completion They had my car towed to their shop. A part they had installed had failed WITHIN the warranty period. They replaced the part and the belt. I did n They had my car towed to their shop. A part they had installed had failed WITHIN the warranty period. They replaced the part and the belt. I did not know the part had failed or that it was even on Volvo to repair/replace. I had to trust them and their forensic repair skills. They earned it. More

Routine service Ken Neff did an outstanding job yet again with prompt service and meeting all expectations. I have been taking my car here for service for quite some Ken Neff did an outstanding job yet again with prompt service and meeting all expectations. I have been taking my car here for service for quite some time now and they always do a Great job! Thanks for the excellent service. More

Very friendly and corteous The workers at the dealership were very nice..everybody greeted me and were very friendly and i did not have to wait too long for my car and it was wa The workers at the dealership were very nice..everybody greeted me and were very friendly and i did not have to wait too long for my car and it was washed and vacum..thank you. More

Comfortable waiting area. Pleasant atmosphere. The cleanup guys did an exceptional job. The only concern I have is 3 days after service car started showing low brake fluid stop safely warning. The cleanup guys did an exceptional job. The only concern I have is 3 days after service car started showing low brake fluid stop safely warning. More

Sloppy work The main serpentine belt was not properly put back on after the A/C compressor was replaced. It shredded after driving 233 miles. My car is sitting in The main serpentine belt was not properly put back on after the A/C compressor was replaced. It shredded after driving 233 miles. My car is sitting in my driveway, USELESS. Not only that, a micro brewery sticker was placed on the rear window while in the stewardship of Volvo of Marietta. We are non-drinkers. I had to look up the name of the business to find out what it was. More

Great service Ken Neff is amazing. He always goes above and beyond for us every single time we bring our Volvo in for service. We appreciate the professionalism and Ken Neff is amazing. He always goes above and beyond for us every single time we bring our Volvo in for service. We appreciate the professionalism and outstanding service we receive each time we walk in. Thank you! More

Way too much time for a scheduled oil change I had arrived for a previously scheduled oil change, when I called to schedule I asked if an hour would be a sufficient amount of time to perform the I had arrived for a previously scheduled oil change, when I called to schedule I asked if an hour would be a sufficient amount of time to perform the oil change and I was assured that it would. After I had been there an hour I asked for an update on my car and was told it would be another 45 minutes. I told them that that would not be okay as I had to leave to pick up my daughter in 15 minutes, they took an hour and a half and I was late to pick up my daughter from her camp due to the fact that they could not get my car to me in time or give me a loaner. Very disappointed in this experience More