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Volvo Cars of Marietta - Service Center

Marietta, GA

4.4
589 Reviews

589 Reviews of Volvo Cars of Marietta - Service Center

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August 11, 2019

Routine Service Appointment Kevin is a terrific service adviser. He is always very knowledgeable about the service problems I am experiencing with my car. During a regular serv More

by J ROSEBERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Volvo Cars of Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars of Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We hope that you have a great day!

August 10, 2019

Perfect Grant is great work with. He is very responsive and helpful with getting any problems resolved. He is one of the best service advisors I have ever w More

by R.foley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Nierling
Aug 23, 2019 -

Volvo Cars of Marietta responded

It is great to read such wonderful comments about your recent experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you, and have a fantastic day!

August 09, 2019

70K Service Always thorough work with this service department and this communications are top shelf. I’m never surprised by unforeseen expenses and they are super More

by Jason S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Nierling, Ken Neff
Aug 23, 2019 -

Volvo Cars of Marietta responded

Your comments keep us motivated and working hard for all our guests, Jason! Please let us know if there is ever anything else we can do for you! Safe travels!

August 07, 2019

Totally professional; customer driven! Represents Volvo in a way that gets the job done and customers go home happy. A definite asset to the Volvo Corporation and Jim Dyer. More

by lbergeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Volvo Cars of Marietta responded

Thank you for sharing your experience with us! Thanks again for the positive feedback, and we hope that you have a great day!

August 07, 2019

112,500 mile service + steering wheel replacement Service was completed within the time frame told to us when we checked in - service seems to have been completed as indicated in the manual - upon arr More

by philandnoemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Volvo Cars of Marietta responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Volvo Cars of Marietta as your first choice for service!

August 07, 2019

Volvo of Marietta. Goto service 2004 til now and future We moved to Atlanta in 2004 brining with us a 960 wagon. In 2006 we added a 2007 XC90 for increased carry capability. In 2019 we added a V90CC no long More

by MARK bought volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Volvo Cars of Marietta responded

Thank you for taking the time to leave this review. We're so glad your experience earned us five stars! Thanks again for your business! Take care!

August 06, 2019

Unsatisfying experience I had scheduled my maintenance service appointment online and had a confirmation email. I called the service center on the day of to let them know I w More

by nss140
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Greening
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2019 -

Volvo Cars of Marietta responded

Hi nss140, I understand you are in communication with our General Manager, Michael Gerbick, working towards a resolution to the situation. As soon as you are able, feel free to email him at mgerbick@jimellis.com, or call 770-952-1800. As always, if there's anything we can help you with please let us know. Thank you, Megan Webb, Reputation Volvo Cars of Marietta

August 06, 2019

Great job and thanks to KEVIN GREENING for the great support Kevin Greening was excellent in dealing with my Volvo issue. He was very knowledgeable dealing with the AC problem on my XC90. He went above by ensu More

by DG1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Volvo Cars of Marietta responded

Thanks for highlighting some of our staff who provided you with such a positive experience! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please don't hesitate to reach out if there's anything additional we can do for you.

August 05, 2019

Happy Customer I trust coming to this dealership in knowing my concerns will be addressed and a solution will be offered. My service advisor Grant is always very fr More

by T McCormick XC90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Nierling
Aug 23, 2019 -

Volvo Cars of Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 02, 2019

Great Customer Service I commend the service department for their curtesy and exemplary professionalism. Especially Todd Mille. I am always able to schedule my car service More

by MARYH30120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Volvo Cars of Marietta responded

It is great to read such wonderful comments about your recent experience with us, Mary! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please don't hesitate to reach out if there's anything additional we can do for you.

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