Volvo Cars of Marietta - Service Center

Great service, but please update waiting room The professionalism and personalized service given by Kevin Greening were exceptional. I always have all my scheduled services performed at Volvo of M The professionalism and personalized service given by Kevin Greening were exceptional. I always have all my scheduled services performed at Volvo of Marietta. Having a valet greet me when I drive in is a nice touch and this is the first time I remember having this available to me. My car was returned very clean inside and out! My only complaint is not having a quiet area in the waiting room, where I could sit at a desk and get my work done. The TV is always turned on (loudly) to some trashy soap opera or talk show. The chairs are not conducive to working on my laptop and there aren’t enough electric outlets. And obviously I can’t make any business calls in that environment, although it never stops other customers from making too loud personal calls on their cell phones, without regard for others. I realize that space is small, but please consider a solution to helping your loyal customers who must wait for their cars, but still need to conduct business during those few hours. It could entice me into buying a new Volvo in the near future! Thank you More

Redemption 3 hours for an oil change (20 min of that due to an employee huddle). The wait was not worth it. Will not be back for oil changes. Update: I was c 3 hours for an oil change (20 min of that due to an employee huddle). The wait was not worth it. Will not be back for oil changes. Update: I was contacted by the dealership and the representative- they were very apologetic and compensated me for my wait. What was reassuring was that my input will be used as a learning opportunity for the locations. More

Professional Service Kevin was very nice and professional and the work got done fast. It appears that Volvo has been able to fix they close buttons for the back hatch with Kevin was very nice and professional and the work got done fast. It appears that Volvo has been able to fix they close buttons for the back hatch with this last recall. More

Great service Very friendly and explained everything that needed to be done! Fast service and the waiting room was welcoming! I was alittle early for my appointment Very friendly and explained everything that needed to be done! Fast service and the waiting room was welcoming! I was alittle early for my appointment but Ken got my car in as soon as I got there More

Professional experience from start to finish. Excellent comm Easy to schedule service appointment. Service advisor, Ken, was expecting me and had everything ready. Great experience from start to finish. Highly r Easy to schedule service appointment. Service advisor, Ken, was expecting me and had everything ready. Great experience from start to finish. Highly recommend Jim Ellis Volvo Marietta for service needs. More

Friendly and Helpful. I liked the accessibility of the waiting room to each rep & the mansger. My rep Kevin was very patient and handled all my concerns. Thanks! I liked the accessibility of the waiting room to each rep & the mansger. My rep Kevin was very patient and handled all my concerns. Thanks! More

Very professional The service since you arrive in this center is professional and you are well look after ... a Good experience in customer service ... Recommended if The service since you arrive in this center is professional and you are well look after ... a Good experience in customer service ... Recommended if you need any repair. Thank you very much to the whole team at the service Departament in Volvo Marietta. More

Trustworthy I can always count on Volvo to determine what is most needed with my 2006 Volvo S 60. They never try to oversell what is needed. I know that they will I can always count on Volvo to determine what is most needed with my 2006 Volvo S 60. They never try to oversell what is needed. I know that they will stand behind their work More

Personalized Service Fixed a recurring problem and went beyond expectations to make it seamless. Picked up and dropped off. So far so good. Thank you very much. Fixed a recurring problem and went beyond expectations to make it seamless. Picked up and dropped off. So far so good. Thank you very much. More

Great dealership I appreciate the professionalism and promptness of this dealership and their service department. They are very polite and accommodating to all my ques I appreciate the professionalism and promptness of this dealership and their service department. They are very polite and accommodating to all my questions and concerns. I highly recommend this dealership. More