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Volvo Cars of Marietta - Service Center

Marietta, GA

4.4
589 Reviews

589 Reviews of Volvo Cars of Marietta - Service Center

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April 07, 2020

Prompt and courteous service agents. Friendly customer service rep Summer. Timely appointment and completion of service. Final repair costs always within range of initial estimate. I’d gladly recommend t More

by JACKE_HAVEN
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Summer (Customer Service), Grant Nierling
Apr 08, 2020 -

Volvo Cars of Marietta responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. We hope you have a great day!

April 07, 2020

My car was recently broken into. Grant was quick to get it into the service department everybody with a loaner vehicle. He is a primary reason that I purchased my second Volvo from the same dealership. More

by GEEXPLORER
Recommend Dealer
Yes
Employees Worked With
Grant Nierling
Apr 08, 2020 -

Volvo Cars of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Volvo Cars of Marietta as your first choice for service! Take care!

April 04, 2020

10 Years and Counting I've been taking my car here since I bought it and have always had a great experience with the service. My 2010 Volvo V70 is such a great car I haven' More

by LORNAINATLANTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Nierling
Apr 05, 2020 -

Volvo Cars of Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars of Marietta for all of your automotive needs. We hope to be of service to you again in the future. Best wishes, Volvo Cars of Marietta

April 03, 2020

Easy, simple system. Valet drivers respected cleanliness and social distancing. Liked the app and being able to pay through the app. Service dept communicated well. More

by SEHW SEHW
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Volvo Cars of Marietta responded

Thank you! We are doing our best to accommodate our clients during this time. We appreciate your business and look forward to continuing to serve you. ~ Volvo Cars of Marietta

April 03, 2020

Grant has taken care of me for over 10 years, he is always the best. The parts department coordinated my windshield with Grant immediately. Grant had the glass person there when I needed it to happen. More

by CCMURRAY2010
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Nierling
Apr 05, 2020 -

Volvo Cars of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

April 03, 2020

Friendly and quick service. They did a great job handling service even during the current crisis. The waiting room was clean and well stocked with beverages. More

by Kblennon
Recommend Dealer
Yes
Employees Worked With
Grant Nierling
Apr 08, 2020 -

Volvo Cars of Marietta responded

Thank you Kblennon! We are doing our best to accommodate our clients during this time. We appreciate your business and look forward to continuing to serve you. ~ Volvo Cars of Marietta

March 31, 2020

Great service on my legacy Volvo S70 I have close to 400,000 miles on my 2000 S70 and have had ALL my service over the life of the car done at Marietta Volvo. They know me and my car and More

by DROWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art in service (I give Art 5 stars), Grant Nierling
Mar 31, 2020 -

Volvo Cars of Marietta responded

Thank you for sharing your experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We appreciate your continued business with us, and we're looking forward to your next visit!

March 31, 2020

Outstanding service dept. Grant really does a great job of assessing and helping me to prioritize service. Been a customer over 5 years, not one single problem...ever! More

by Becki
Recommend Dealer
Yes
Employees Worked With
Grant Nierling
Mar 31, 2020 -

Volvo Cars of Marietta responded

It is great to read such wonderful comments about your recent experience with us, Becki! Thank you so much for choosing Volvo Cars of Marietta as your first choice for service! We hope that you have a great day!

March 23, 2020

Just not happy how my car feel as they did an service, mentioned it and got told it was normal. My car was not washed after the service either. So unprofessional. Second time my car doesn’t get a wash aft More

by Cecilia
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Volvo Cars of Marietta responded

Hi Cecilia, Thank you for sharing your experience. We pride ourselves on customer service and professionalism and are sorry that we missed that mark when servicing your vehicle. Since initially leaving your review, we have spoken several times and once again would like to extend an offer to correct the issue. We understand your concerns surrounding the current pandemic and remain at your service when you’re ready to proceed. As always, please feel free to reach out to me directly at kmccall@jimellis.com to discuss further. Respectfully, K. McCall, Service Manager

March 16, 2020

Kevin (in service) always takes care of my husband and i and our cars and makes sure that we have a great experience! Thank you! More

by ARRIESHERR
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Volvo Cars of Marietta responded

Arriesherr, thank you for your kind review; we are happy to pass along your comments to Kevin at Volvo Cars of Marietta! We look forward to your next visit! Take care!

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