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Volvo Cars of Marietta - Service Center

Marietta, GA

4.4
589 Reviews

589 Reviews of Volvo Cars of Marietta - Service Center

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July 15, 2020

We own two Volvo’s and rely on the excellent service. Grant Nierling rewards our loyalty with his careful attention to the details each service visit. More

by smevans1
Recommend Dealer
Yes
Employees Worked With
Grant Nierling
Jul 19, 2020 -

Volvo Cars of Marietta responded

Thank you for choosing Volvo Cars of Marietta to service your vehicles! We appreciate your review and business.

July 10, 2020

My service advisor used fear tactics and pressured me to buy extensive service for my vehicle without even looking under the hood first. He did this even after I expressed the financial difficulty I am faci More

by Joshuacdaugherty
Recommend Dealer
No
Employees Worked With
Todd Mille
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2020 -

Volvo Cars of Marietta responded

Dear Joshua, I am very sorry to hear about your financial difficulties and business struggles. Your vehicle came to us for the 120k service which includes the timing belt replacement. At the time of write up, you were uncertain if the belt had been replaced so we had a technician inspect your car and confirm that it was already done and would not be necessary at this time. Todd is often praised for taking the time to ensure his clients understand the steps involved in maintaining a ten year old car. While caring for vehicle of this age can seem overwhelming, it is our responsibility to educate our customers about the actual condition of their car and guide them to the decision best suited to their needs. Respectfully, Michael Gerbick, General Manager

July 09, 2020

Dealership is clean and newly renovated. Kyle, the service manager, is always so helpful and very professional. Will definitely be back to have my car serviced again. More

by BROOKE.MATHIS1
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Nierling, Ken Neff, Kyle McCall
Jul 11, 2020 -

Volvo Cars of Marietta responded

Kyle and Volvo Cars of Marietta appreciates your review! We look forward to your next visit.

July 08, 2020

I scheduled my car for service. Everything was done with care from appointment to drop off. I used the valet app and it provides all you need on where the valet is. Todd was great with my service and letti More

by JeenaRae
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
Jul 11, 2020 -

Volvo Cars of Marietta responded

Thank you for sharing your experience with us, Jeenarae! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 06, 2020

The service department is extremely helpful and courteous. Grant was quick to set me up with an appointment for service and to give me a courtesy vehicle to drive. I appreciate these guys. More

by DSK_DUFFEY
Recommend Dealer
Yes
Employees Worked With
Grant Nierling
Jul 08, 2020 -

Volvo Cars of Marietta responded

Thanks! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for the positive feedback, and we hope that you have a great day!

July 02, 2020

Very clean facility and the staff members are very friendly and professional. They are handling the COVID19 situation well and I felt comfortable waiting for my car to be serviced. More

by saudiacrawfordgordon
Recommend Dealer
Yes
Employees Worked With
Grant Nierling
Jul 03, 2020 -

Volvo Cars of Marietta responded

Thank you for your business during this rough time, we appreciate your business!

July 01, 2020

Tod is my service advisor and he is amazing! He is very thorough and explains everything in detail so that I can actually understand it. More

by fainla
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Volvo Cars of Marietta responded

Thank you for choosing Volvo Cars of Marietta and Todd to service your vehicle!

June 29, 2020

Odor smell is still not fixed after 5 repair done to my Volvo Xc 90. I am still getting cabin odor smell after Rain each time for few days. More

by Yogi Patel
Recommend Dealer
No
Employees Worked With
Grant Nierling
June 29, 2020

As always the staff was amazing. It is always a pleasure when I am at the dealership. They are kind and respectful and super easy to work with. Top notch customer service. More

by marcielove1908
Recommend Dealer
Yes
Employees Worked With
Grant Nierling, Alexis Kunz, Megan Webb
Jul 01, 2020 -

Volvo Cars of Marietta responded

Thanks, Marcielove! We appreciate your continued business with us, and we're looking forward to your next visit!

June 29, 2020

We have never purchased a car here, but every time we visit Volvo Cars of Marietta we have a fantastic experience. A huge thank you to Kevin who kindly fit us in for a recent tire change before heading o More

by jeherndon
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Volvo Cars of Marietta responded

That's great to hear,Jeherndon! Customer service is one of our top priorities and we're glad to hear you received such excellent service!

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