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589 Reviews of Volvo Cars of Marietta - Service Center
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August 06, 2020
So courteous and pleasant-always do a great a job! Honored my appt time and got the job done in less time than they said- Highly recommend! Honored my appt time and got the job done in less time than they said- Highly recommend! More
by CNBRADFIELD
Verified CustomerEmployees Worked With
July 31, 2020
Quality Service and Friendly Staff We have enjoyed the experience in working with the Service Department at Volvo Cars of Marietta. We are on our second XC-60 and Grant Nierling has al We have enjoyed the experience in working with the Service Department at Volvo Cars of Marietta. We are on our second XC-60 and Grant Nierling has always taken care of our needs. We needed a Red Key programmed for our soon-to-be-licensed daughter and the process went smoothly for us. Keep up the great service Grant! More
by Maria
Employees Worked With
Grant Nierling
July 30, 2020
Owned 8 Volvos from two dealerships. Always had service that was exceptional. Two disappointing experiences here. First time, I was ignored when I tried to ask some questions after service. I was told the that was exceptional. Two disappointing experiences here. First time, I was ignored when I tried to ask some questions after service. I was told the person who could answer went home. This time, I explained we could not wait for our car. We were told no problem. When we arrived, no loaner because they didn’t know when the cars are coming back. Husband had to sit outside in the sun waiting for service. We are senior citizens. We didn’t expect a loaner. We expected respect for our needs and truth not idle promises. More
by Unhappy
Employees Worked With
July 30, 2020
For the 7 years, I’ve been a customer of Volvo’s Service Dept. I do not have a bad memory of this facility. Each time I’ve visited, the service reps are friendly and very helpful. Sometimes, I walk over to Dept. I do not have a bad memory of this facility. Each time I’ve visited, the service reps are friendly and very helpful. Sometimes, I walk over to the dealers side to see, touch and feel the new vehicles on the lot. To start the car dream again. More
by ROWHITE211
July 29, 2020
As always, no problems or issues with service. All good! Especially appreciate the one on one attention by my service advisor, Todd who booked my appointment with very little advanced notice Especially appreciate the one on one attention by my service advisor, Todd who booked my appointment with very little advanced notice More
by ajstuart
Employees Worked With
July 24, 2020
Very nice service department. I have no regrets allowing them to take care of our car. I have no plans to look for any alternatives. them to take care of our car. I have no plans to look for any alternatives. More
by est6241
Employees Worked With
July 23, 2020
Speedy service greatly appreciated! Superb Friendly and helpful customer service!! My car was ready fast. I was updated every step of the way; by more than one form of contact which was also helpful with m helpful customer service!! My car was ready fast. I was updated every step of the way; by more than one form of contact which was also helpful with my very busy schedule! More
by ALICIA.SANTINAC
July 21, 2020
Top notch. Everyone i spoke with was attentive and provided accurate timelines for each step in the process. I will be giving them my business again. provided accurate timelines for each step in the process. I will be giving them my business again. More
by pelham.wilder
July 20, 2020
Above rating is for the Service Dept. My Service rep is excellent but the Service pricing is unreal! Every time, there is something to repair. Are Volvo cars so bad? excellent but the Service pricing is unreal! Every time, there is something to repair. Are Volvo cars so bad? More
by agadebayo
Employees Worked With
July 16, 2020
I was provided an appointment within a day of reporting my concern. They offered me a loaner car and completed my repair the same day. The Service staff are friendly, courteous, and do a great job of foll my concern. They offered me a loaner car and completed my repair the same day. The Service staff are friendly, courteous, and do a great job of follow up. More
by etcopeland
Employees Worked With
Grant Nierling
