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Volvo Cars of Marietta - Service Center

Marietta, GA

4.4
589 Reviews

589 Reviews of Volvo Cars of Marietta - Service Center

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February 03, 2021

The dealership was very clean and the people working were very polite. My car was ready quicker than I expected. I had a very good experience. More

by thewestfamily1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Nierling
Feb 04, 2021 -

Volvo Cars of Marietta responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

February 02, 2021

I needed to take my car in for a seat belt recall. It took several calls over the course of 6 months because the service department said that they weren't sent the part. When I finally got in, the servic More

by K.herter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Nierling
Feb 04, 2021 -

Volvo Cars of Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

February 01, 2021

Did a good job for me when my battery had died. They had the correct battery for my vehicle and they put it in correctly. More

by HTRAMSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Volvo Cars of Marietta responded

Hello, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 31, 2021

Jason gave me fabulous service. Helped me straighten out my warranty, stayed in touch while waiting on a part. That level of service makes me loyal. Thanks Jason! More

by msutton4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Volvo Cars of Marietta responded

Hi, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 28, 2021

The. Volvo tram has always been professional. They do really good work and have maintained my 2014 XC90 and it runs great. I would recommend them to any Volvo owner. More

by JOEY_HUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Volvo Cars of Marietta responded

Thank you for sharing your experience with us, Joey! Please let us know if there is ever anything else we can do for you! Safe travels!

January 28, 2021

Great service but poor regard for Covid issues. People coming our of service door without a mask. Many mask were not covering noses. That doesn’t work to prevent transmission of the virus. More

by MISSELLENCNM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Fain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Greening
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cantrell
Mar 20, 2021 -

Volvo Cars of Marietta responded

Dear MissEllen, Thanks you for your positive comment about your service and for bringing your concern to my attention. I have again stressed to our team the importance of not letting our guard down at all times. I apologize that your visit was uncomfortable. Sincerely, Michael Gerbick, General Manager

January 27, 2021

They did everything they said they were going to do. Got me in and out in a timely manner. Very courteous and friendly. I would recommend them to anyone More

by richardgurley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Volvo Cars of Marietta responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 27, 2021

It’s always a pleasure going to get my car serviced here! I can not say enough about my experience. Thank you for the survey! More

by Charlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 28, 2021 -

Volvo Cars of Marietta responded

Hi Charlett, your positive review means a lot to us and we’re happy we could help you! We hope to be of service to you again in the future. Best wishes, Volvo Cars of Marietta

January 26, 2021

I am very satisfied with Kevin in taking card of my car 😊 He is very helpful and very understanding to my needs. Thank you ! I am very satisfied customer. Keep up the good work ! More

by Lkahn3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Volvo Cars of Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars of Marietta! If you have any further questions, please give us a call. We're always happy to help!

January 23, 2021

Todd is really great. Makes you feel comfortable and shoots stray with what’s wrong with your car. Can’t say I’ve every had a bad experience here. Even though I have a older S60. More

by SERRENA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Volvo Cars of Marietta responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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