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Volvo Cars of Marietta - Service Center

Marietta, GA

4.4
589 Reviews

589 Reviews of Volvo Cars of Marietta - Service Center

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March 01, 2021

The service department was on point. Jason did a fantastic job in getting our car in and out as scheduled. Utilizing our extended warranty, he was able to cut our final bill almost in half. More

by VAUGHN.ROGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Volvo Cars of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

February 27, 2021

A complete rip off ! I came in for a broken bulb and was informed I would need a new headlight assembly. I went some where else and received the service I asked for which was for my blub to be replaced. I w More

by treystone17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Frothingham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2021 -

Volvo Cars of Marietta responded

Mr. Stone, I am hoping to learn more about the details of your experience. If your bulb was misdiagnosed and it cost you, we would welcome the opportunity to discuss the concern. I believe that standing behind our work means we do the right thing by our customers. If you are willing to discuss this further, I can be reached at mgerbick@jimellis.com or 770-952-1800. Thank you, Michael Gerbick, General Manager

February 27, 2021

I have been using this dealership since 2018 and I am extremely pleased with the service department. The technicians perform a thorough job when evaluating my vehicle, More

by WEALLEN04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Volvo Cars of Marietta responded

Hi, we appreciate your continued business with us, and we're looking forward to your next visit! Please let us know if there is ever anything else we can do for you! Safe travels!

February 26, 2021

Todd Mille has been the service rep I've worked with the most. We moved here 7 years ago and he and the staff have done a great job keeping my 2006 V50 on the road. The news isn't always good about what nee More

by LKO2181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2021 -

Volvo Cars of Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

February 25, 2021

Service adviser Todd and Volvo mechanic Art are always attentive and make an effort to address my concerns with my particular car issues. I’ve had my Volvo 20 years and always trust them to keep it in goo More

by Marcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art
Feb 26, 2021 -

Volvo Cars of Marietta responded

Hi Marcy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

February 23, 2021

Always happy with Kevin Greening and the service department team. Efficient and caring. I could not bring my car here without the access to a loaner vehicle. More

by Kjbonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Volvo Cars of Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service. Please let us know if there is ever anything else we can do for you! Safe travels!

February 23, 2021

Hi Jason communicated with me throughout this process and made things manageable for me and my family. However, the service experience did not end on a good note. My car has never shown me a low brake fluid More

by TJOHNSON8138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2021 -

Volvo Cars of Marietta responded

Hello Mr. Johnson, I wanted to follow up after our initial conversation to find a resolution to your brake fluid light. We are happy to help you. I’m sorry your experience did not meet your expectation and I hope for an opportunity to restore your faith in us. I can be reached at 770-792-4579 or kmccall@jimellis.com. Thank you, Kyle McCall, Service Manager

February 22, 2021

I have great confidence in Volvo of Marietta. They serviced the 2007 XC90 I bought from them in 2006. When I sold it in 2018, I replaced it with 2017 V90CC from their inventory. They serviced my Xc90 More

by MARK bought volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reception and service staff go unnamed but appreciated.
Feb 24, 2021 -

Volvo Cars of Marietta responded

Your comments keep us motivated and working hard for all our guests, Mark! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope you have a great day!

February 22, 2021

Everyone was very professional and attentive to my needs. There is nothing that could be done to make my experience better. I will be back. More

by BRUCEH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Volvo Cars of Marietta responded

It is great to read such wonderful comments about your recent experience with us, Bruce! Please let us know if there is ever anything else we can do for you! Safe travels!

February 17, 2021

Great place to take your car for service. Good timing and custom service. Great wait area, clean and neat. The service was reasonable and within my price. More

by LLAMAR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Volvo Cars of Marietta responded

Hi, we are very happy to have provided you with such a positive experience! At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

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