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Volvo Cars of Marietta
Marietta, GA
1,534 Reviews
Since 2012, Volvo Cars of Marietta has provided metro Atlanta drivers with a wide selection of safety-focused vehicles. As part of the Jim Ellis Automotive Group — which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has received multiple industry awards. In 2024, Volvo Cars of Marietta ranked No. 6 in the nation for certified pre-owned sales and earned the 2025 Cars.com Consumer Satisfaction Award and the 2025 Cars.com Dealer of the Year award. Visit Volvo Cars of Marietta at 1195 Cobb Pkwy SE, Marietta, GA 30060, or online at VolvoCarsofMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,534 reviews
October 14, 2023
We have bought 3 different vehicles from VCM. Tommy Fain has been our Sales professional each time. We had a great sales experience each time. Tommy Fain has been our Sales professional each time. We had a great sales experience each time. More
by JBHERRIN
Verified Customer
October 10, 2023
Process was made easier by their patience knowledge and willingness to go the extra mile. willingness to go the extra mile. More
by BREVISCOLE
October 09, 2023
Purchased a used car with tinted windows on a Thursday. Was told that there would be no issues removing the tint. Picked up car on Saturday, made a comment to salesman that there were a lot of residue (I Was told that there would be no issues removing the tint. Picked up car on Saturday, made a comment to salesman that there were a lot of residue (I am assuming glue) from the tint removal. Once I got home, noticed there was a crack in the windshield on the passenger side. Contacted my salesman (I cannot remember his full name Chris. I do remember I was his FIRST SALE at Jim Ellis) on Monday to let him know. He told me to call service and they would be able to assist me. Contacted service, made an appointment. Took car in for windshield to be replaced, was told by sales manager (David Valdes) that they would patch the windshield (as it looked like it had already been patched in the past) and that everything would be ok with it. If it starts to crack, then bring it back and the windshield could be replaced (but I purchased the plan for the windshield to be replaced if there was ever a crack while in my possession). As I was driving my nice "new used" car home, I realized that I could not live with that patched cracked windshield for I don't know how many years and I wanted it replaced. So, I contacted service, asked if the windshield could be replaced and set up another appointment for the windshield to be replaced. It was replaced by service (who were extremely professional; I would recommend service any day) at my expense of $1303.00. Although I purchased the car "as-is", there was an exception that Jim Ellis would remove the tint. In my mind, I am thinking if they remove the tint and there is an issue, they would contact me, and try to make it right. Or, even if they did not see the "patched" windshield, the salesman and the sales manager (both I spoke with the day of sale and was told that the tint could be removed and there would be no issue), could have tried to work out a workable solution. Instead, basically I was told to "live with it". There is no way, I would ever purchase a car with a "patched" cracked windshield. To be honest, I am not sure anyone would!!! I would certainly recommend this dealership for its IMPECCABLE SERVICE CENTER but not for the SALES EXPERIENCE. I had no issues with Financing. More
by DEPERSON40
October 09, 2023
Tommy was so fun to work with. Professional. Friendly. Knowledgeable. Very interested in assuring that we knew and understood the basics of our new vehicle. Would definitely work w Professional. Friendly. Knowledgeable. Very interested in assuring that we knew and understood the basics of our new vehicle. Would definitely work with him again. More
by maggienet12
Employees Worked With
October 08, 2023
Jeana and Mr. Pickett were terrific!! So was Megan and Shanai (sp?). They very very attentive and also informative. We recommend highly and would come back again Pickett were terrific!! So was Megan and Shanai (sp?). They very very attentive and also informative. We recommend highly and would come back again!! More
by Jack Man
October 07, 2023
Very professional. Had car clean and ready for us. Everyone we met was a gem! Had car clean and ready for us. Everyone we met was a gem! More
by brucecam16
October 06, 2023
Excited to have my new car, and love it. For the dealership, i was surprised at the limited knowledge on PEV or charging and disappointed that the plug that came with he car is all but w For the dealership, i was surprised at the limited knowledge on PEV or charging and disappointed that the plug that came with he car is all but worthless. Would hope for more knowledgeable dealers in this day and age. It seemed like the expectation was that I was supposed to know what I wanted from online and be ready to ask for it. I was truly shopping, and in search of info. More
by kamawinters
October 05, 2023
I cannot say enough complimentary words about Nathan Butler. He was so kind and patient with me through the entire decision making and purchasing process. Butler. He was so kind and patient with me through the entire decision making and purchasing process. More
by johnjenn
October 05, 2023
Our experience with the staff was amazing. They went above and beyond to make the purchase of our Volvo extremely easy. Thank you!!! They went above and beyond to make the purchase of our Volvo extremely easy. Thank you!!! More
by MWHELCHEL0
October 04, 2023
Chris our sales person was knowledgeable and made the difference in us purchasing a Volvo. He also met us a week after the purchase at the dealership to help my wife understand and apply the technology o difference in us purchasing a Volvo. He also met us a week after the purchase at the dealership to help my wife understand and apply the technology on the car. The entire process was smooth and professional. More
by wittman001
Employees Worked With
Chris
