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Volvo Cars of Manhattan

New York, NY

4.5
258 Reviews

565 11th Avenue

New York, NY

10036

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Showing 258 reviews

December 13, 2021

Jackie is a true professional and it was a pleasure to work with her. I look forward to my next visit More

by Nel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Murphy
November 15, 2021

Had an excellent experience - we were squeezed on the schedule in short notice to address an issue with the horn. We were kept informed every step of the way. We were assisted by Genevieve Tirado, a tr More

by Maria T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Genovie Tirado la
September 24, 2021

Truly some of the worst service I've ever experienced. I have brought my car in on three separate occasions. Each time the communication is sporadic and incomplete. What I'm sure is intended to be a 'high t More

by VolvoOwner1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none of the 4 people I engaged with are listed above
September 19, 2021

I received very good service. I especially liked the walkthrough video from the technician! Good use of technology! More

by SimonMazzucca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Genovie Tirado
September 10, 2021

Had been a big fan of this dealership but had a very disappointing and frustrating experience last month with very poor communication around the completion of body work. They twice failed to deliver the More

by lblackny
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Palladino, Genovie Tirado
September 09, 2021

Leroy was amazing! He was so friendly, helpful and..." Leroy Henderson was amazing! He was so friendly, helpful and knowledgeable! He was able to answer every question I had and spent a lot of time with More

by Fruty11235
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Henderson
September 08, 2021

They squeezed me in, saved me money and saved the day. Genovie was a pleasure to work with and was incredibly helpful. I didn’t get the names of the other people with whom I spoke, but everyone was kind, More

by Stan Harrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Genovie is the only name I know, but she and everyone else I spoke with and who helped me were are great. Top notch! , William MacKeigan
August 10, 2021

I’m really grateful that they squeezed us in off short notice, fixed the tire quickly, retrieved the car for us, and were very reasonable on price. We’ve only had good experiences with regular maintenance More

by brody19763
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas, Genovie, Prem, William MacKeigan
August 02, 2021

Outstanding service from start to finish! Prem was very understanding of my concerns and handled my problems promptly and courteously. I highly recommend Volvo Cars of Manhattan. More

by gmoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Dass
July 23, 2021

It was the most enjoyable experience I’ve had at a dealership! The team truly understand teamwork and customer service. They were pleasant and well informed. Thank you all. More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo and Genovie in service
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