Volvo Cars of Manhattan

The communication between my service representatives and me was timely and informative. The work was completed on time and all of the "to-do's" were performed. This evaluation is consistent with the four ye me was timely and informative. The work was completed on time and all of the "to-do's" were performed. This evaluation is consistent with the four years my Volvo XC60 has been serviced at this dealer. My service reps were Teddy, Genovie and Jamal. Joel Cohen More

I always get great service at Volvo Cars of Manhattan. I've been bringing my 2008 Volvo there for servicing for the past 10+ years and it now has over 250,000 miles on it and still runs like a top! I've been bringing my 2008 Volvo there for servicing for the past 10+ years and it now has over 250,000 miles on it and still runs like a top! More

Great service and they communicated very well over text and was clear with that Teddy was great and was clear with that Teddy was great More

Tried to charge $1500 to replace $18 cable in door. Local shop doing for $150. Local shop doing for $150. More

I continue to have excellent service experiences at Volvo Manhattan for my XC90. They are the most attentive-to-detail, courteous and efficient team I've ever dealt with. I can't say enough great things ab Manhattan for my XC90. They are the most attentive-to-detail, courteous and efficient team I've ever dealt with. I can't say enough great things about Genovie Tirado, who I've been fortunate enough to work with multiple times over the course of nearly 4 years owning cars from this dealership. She was able to get my car returned incredibly quickly and was communicative and helpful the whole way through. Well done, and thank you! More

Providing courteous and professional service is better than it was last year and the year before. Jahbari Williamson displayed a high level of professionalism and provided excellent service. The only issu than it was last year and the year before. Jahbari Williamson displayed a high level of professionalism and provided excellent service. The only issue I encountered was not being informed of the new upgrades to communication, so I expected the worst. It would have been good to be informed of the changes and improvements, however, they have evidently made great improvements in their communications, including texts from both staff and repair departments. More

I found my new service center! Excellent customer service from the time you enter until your Volvo service is complete. Excellent customer service from the time you enter until your Volvo service is complete. More

I leased my xc40 recharge from the dealership so I think it makes sense to take it there for issues. I had a flat that they fixed, but it took 48hrs. I think they need more staff. It should have been a quic it makes sense to take it there for issues. I had a flat that they fixed, but it took 48hrs. I think they need more staff. It should have been a quick fix. There was no offer of a courtesy car. The team is very friendly, but there were some lapses in communication. More

My recent annual service experience was outstanding. Because I had tire problems they fit me in right away. No wait time, just dropped it off. The communication along the way was great. Genovie was ve Because I had tire problems they fit me in right away. No wait time, just dropped it off. The communication along the way was great. Genovie was very friendly and professional, and I didn't have to worry about a thing. I had wheel and tire coverage and they happily dealt with the third party provider and got the replacement tires for free. When the car was ready they were totally flexible on my pick up - just show up at my convenience. More

Always pleased by the professionalism and friendship extended to me when I visit. The team is dependable and does guide you when needed. Appreciate the work undertaken by Genovie Fernandez, in order to extended to me when I visit. The team is dependable and does guide you when needed. Appreciate the work undertaken by Genovie Fernandez, in order to resolve the work required by my vehicle. More