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Volvo Cars of Manhattan
New York, NY
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Elegantly Professional We just brought a car and all the people we interacted with were distinctly wonderful to deal with and patient with a new buyer of Volvo car. We just brought a car and all the people we interacted with were distinctly wonderful to deal with and patient with a new buyer of Volvo car. More
Great experience! Luis was extremely helpful. He is very patient, informative, and helps to get the best deal. Also, Amir was additionally wonderful to work with. I hig Luis was extremely helpful. He is very patient, informative, and helps to get the best deal. Also, Amir was additionally wonderful to work with. I highly recommend Luis and Amir! Thank you! More
Great CPO Purchase Experience with Luis Garcia Highly recommend. Bought a CPO XC70 with help from Luis last week. Honest, knowledgeable and will do whatever is needed to make you leave happy with Highly recommend. Bought a CPO XC70 with help from Luis last week. Honest, knowledgeable and will do whatever is needed to make you leave happy with your purchase. I shopped with 3 other area Volvo dealers looking for the right car and the right deal, and ultimately chose a slightly different model than I was originally searching for because these guys were just great to deal with. No games, no pressure, no hidden fees - just straight up about the car, the pricing and the financing options. Amir in the Finance department was great to deal with too - transparent, efficient and got me a better rate than I had lined up myself beforehand. Luis made sure I left 100% happy with my purchase no matter what - even when I came back with a slight issue a few days after taking delivery. Had a loaner car ready for me and even took the time to wash my car himself before I collected it as it was late and the detailing guys had left for the day! Very professional, five stars. More
Great buying and service experience Rob made the experience fantastic. Very knowledgeable and curteousy. Paid attention to our interests and needs. Didn't just give us the canned sales e Rob made the experience fantastic. Very knowledgeable and curteousy. Paid attention to our interests and needs. Didn't just give us the canned sales experience. Went above and beyond. Each visit he gave my Finacée and myself a ride from the dealership to wherever we needed. More
LUIS GARCIA - Manhattan Volvo Luis went out of his way to provide me with the best deal I could find...and I did a lot of research. He was friendly and made sure that he followed Luis went out of his way to provide me with the best deal I could find...and I did a lot of research. He was friendly and made sure that he followed through with what he said he would do. He breaks the car dealer stereotype. We were delighted to give him our business. More
Great EXPERIENCE With LUIS GARCIA at VOLVO Cars of Manhattan After owning a Honda Odyssey for 16 years over 250,000 miles ( We love our odyssey, still don't Know how to depart from it).) BUT WOW WHAT A DIFF After owning a Honda Odyssey for 16 years over 250,000 miles ( We love our odyssey, still don't Know how to depart from it).) BUT WOW WHAT A DIFFERECE WITH This DEALERSHIP. We had such horrible experience when buying our Honda Odyssey. Do not want to mention the dealership since it was 16 years ago. (Would not be fair, let's hope they changed.)We were afraid we would have similar experience. BUT WHAT A HUGE DIFFERENCE WITH "VOLVO CARS OF MANHATTAN". We were blessed to have found LUIS GARCIA. He was so patient, trust us when I say patient. It took us about two months to decide! He would alway greet us with a smile and would often stay after work with us, to accommodate our work schedule. Because of his amazing knowledge with cars he was able to help us decide what would work best for us. His main concern was to makes us happy. Would highly recommend him!! Also the dealership itself. From the moment you walk in, you feel the warmth of the employees. Who ever is in charge of hiring kudos to you!! Also Love the diversity. More
Rob is amazing The dealership is clean and looks amazing. Everyone is friendly and provide us help when needed. Rob loves cars himself and he is friendly to us the w The dealership is clean and looks amazing. Everyone is friendly and provide us help when needed. Rob loves cars himself and he is friendly to us the whole time. He also speed up the process for us so we don't have to wait too long for our car. Excellent dealership. More
Great Service & Staff Luis Garcia was superb in his customer service, knowledge about Volvo and his helpfulness to me transition from Hyundai to Volvo. I am beyond ecstati Luis Garcia was superb in his customer service, knowledge about Volvo and his helpfulness to me transition from Hyundai to Volvo. I am beyond ecstatic with the experience I had at Volvo. I am highly recommended going to this dealership first when purchasing a Volvo, you will not be disappointed. More
Still waiting for a call back. Still waiting for phone calls from Manny Reinat and Scott Jackson. Only wanted to deal with me if I would come to dealership. Bought my new Volvo fro Still waiting for phone calls from Manny Reinat and Scott Jackson. Only wanted to deal with me if I would come to dealership. Bought my new Volvo from Karp, who treated professionally and not like an incompetent individual. More
Thank you Luis Garcia Due to Volvo's safety, thor lights, its attractive aesthetics, and ultimately working with Luis in the very beginning stages of deciding which car to Due to Volvo's safety, thor lights, its attractive aesthetics, and ultimately working with Luis in the very beginning stages of deciding which car to choose; Luis exuded patience, friendliness, comfort, and an honest experience. There are so many horror stories about purchasing a car that it sent me to research until there was no more room to retain any more information. Luis was attentive by responding and checking up to see if the interest for a Volvo was still alive without feeling any pressure. Once our decision to get a Volvo was made, Luis still kept in contact in a timely fashion; never too soon and never too late -- right on time. Luis' calm, friendly sounding voice when leaving his message was the beginning factor to do business at Volvo Cars of Manhattan dealership. From start to finish, we had a pleasant experience at this dealership. What I appreciated the most that Luis gave was his willingness to deal with me via telephone, text and email; it made the process easy and at a pace comfortable for us. I told Luis that we do not window shop because it is a tease and that we come to purchase; the car was chosen, paperwork completed and by the end of the week the agreement was signed and sealed; the key fobs to a brand new 2017 XC60 Inscription was handed over to us. We are a down-to-earth family; Luis and Amir were also down-to-earth adding to the business experience personality and friendliness. Volvo Cars of Manhattan was clean, airy, a welcoming front desk Assistant, friendly staff, a comfortable waiting area, snacks and drinks for their customers -- it was an inviting place. Not every dealership and dealer works for everyone but this shoe fitted perfectly for us. Thank you Luis for your professionalism, friendliness, funny personality, and working a deal that suited our family -- it worked for me and we had a great experience with you. Amir, thank you because usually in the Finance Department one tends to walk away with all sorts of things not wanted but pressured to purchase. We never felt that when dealing with you in your department. P.S. I parked too too too too close to the curb and I immediately moved it but said "ahhh it's covered -- LOL." Both of you men were perfect gentlemen and dealt in business as such. Thank you Volvo Cars of Manhattan for having a team work to make this customer's experience a joyful and exciting experience. More