Volvo Cars of Manhattan

On a recent holiday weekend I was about to leave on a weeklong family road trip in our 2020 V60 when I noticed The car had a flat tire I called the dealer and spoke to Genovie Tirado in the service depa weeklong family road trip in our 2020 V60 when I noticed The car had a flat tire I called the dealer and spoke to Genovie Tirado in the service department. She said they could replace tire but let me know they were closing at 4:00pm. I arrived at 3:00pm and she was waiting for me. The tire was changed and the cost was covered under the Tire and Wheel insurance policy that I purchased when I bought the car. Genovie saved the day. More

This dealership has been wonderful for all aspects of our dealings with them for Purchase where Gloria Curo was terrific to Service where I know I am in good hands with Genovie Tirado. dealings with them for Purchase where Gloria Curo was terrific to Service where I know I am in good hands with Genovie Tirado. More

I recently knocked out a part of my front grill, damaging the sensors and a fog light. The Manhattan dealership, and especially Prem Dass, was fantastic. Prem contacted me several times to explain what the the sensors and a fog light. The Manhattan dealership, and especially Prem Dass, was fantastic. Prem contacted me several times to explain what the issues were, how he proposed to fix them (including options in case I disagreed) and the timing of the repairs. The repairs were completed exactly on time, and for less money than Prem quoted. The car looks fantastic. More

A flat tire late at night on a dark highway in NYC. The Volvo car got us home safely on the flat and Volvo on CAll was there in 30 minutes. Brought the car in on Monday to have the tire replaced, without a Volvo car got us home safely on the flat and Volvo on CAll was there in 30 minutes. Brought the car in on Monday to have the tire replaced, without an appointment, and voila, the car was ready the next day. Thank you! More

My Volvo is 8 years old and my service provider, Prem Dass, treats me and my car as if it was brand new. From the time I reserve my appointment to when the car is delivered back to my garage I have no wo Dass, treats me and my car as if it was brand new. From the time I reserve my appointment to when the car is delivered back to my garage I have no worries with Prem handling everything. I have the utmost trust in Volvo Manhattan and Prem. More

Just got a brand new cx40. The trim I selected was only available in another Volvo dealer from the same group and they were kind enough to pick it up for me, saving me time to go to an unnecessarily trip t available in another Volvo dealer from the same group and they were kind enough to pick it up for me, saving me time to go to an unnecessarily trip to Brooklyn. They were always transparent about the discounts and fees, including registration fees, so I knew exactly how much I'd be paying in the car. During the delivery inspection, Eric spend a good amount of time with us explaining all the car details, sensors, auto pilot and other really nice technology this car offers. More

Service was good and I really appreciated that they delivered the car directly back to our house. I believe the service location had a wrong number on file for us so the delivery time needed to be shif delivered the car directly back to our house. I believe the service location had a wrong number on file for us so the delivery time needed to be shifted back. However, this is an understandable issue. More

Prem Dass is hands down the best service advisor in the business. Extremely knowledgable, helpful and goes above and beyond. When my 2012 XC60's alternator went out in the middle of the Catskills, a week b business. Extremely knowledgable, helpful and goes above and beyond. When my 2012 XC60's alternator went out in the middle of the Catskills, a week before I was going to take it in for major service, Prem was helpful in telling me what I needed to know so I could find a good mechanic upstate to fix it and get me going again. He even called to check in to see how everything went. I won't take my car anywhere else. More

The customer service team is knowledgeable, polite and reliable. We’ve had two very positive experiences with Prem and his team. The service was fast and thorough and the price fair. I highly recommend. reliable. We’ve had two very positive experiences with Prem and his team. The service was fast and thorough and the price fair. I highly recommend. More

My service advisor, Genovie Tirado is amazing. I will not go to any other service advisor. She is on top of everything I ask for and makes certain that it is taken care of before I drive out. Always as not go to any other service advisor. She is on top of everything I ask for and makes certain that it is taken care of before I drive out. Always asks pertinent questions and gets the work done that I need. I can't say enough about her knowledge of Volvo cars and her work ethic. E.U. More