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Volvo Cars of Manhattan

New York, NY

4.5
256 Reviews

565 11th Avenue

New York, NY

10036

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Showing 256 reviews

February 19, 2025

I found a leak under my car, called Volvo, and talked to Dallanara Veloz, the Service Advisor. Within days, I had a time for dropoff. Danny Thomas (my favorite Service Technician) worked on my car, found More

by Stefan J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallanara Veloz, Danny Thomas
February 10, 2025

prompt and reliable service. glenn and his colleagues are great and the prickup / dropoff service is a gamechanger. More

by dmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
glenn bourke, William MacKeigan
January 10, 2025

All participants were clear and prices were set up before hand. Service was excellent. Thank you. More

by jdstck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William MacKeigan
December 07, 2024

Genevie was exceptional at keeping me informed about the progress of my repairs. She was quick to reply to all of my questions. More

by KevinK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William MacKeigan
August 23, 2024

Terrible bait-and-switch tactics, lack of transparency, and hidden costs were not communicated to the customer, resulting in a loss of sale. More

by Amaanm
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Saval and Paval
August 18, 2024

Excellent costumers service professional efficient welcoming staff and on time service. My service experience was truly exceptional. More

by rpichardo15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bourke , William MacKeigan
May 30, 2024

Truly outstanding service. Genovie was extremely friendly, helpful and communicative. The video was a really fantastic touch! More

by nilindeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genovie
May 14, 2024

Excellent customer service and super thorough care with lots of real time updates. Car was ready when promised. More

by ACC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genovie, Kim and Anna
April 29, 2024

Eric is a wonderful sales representative. He came to bat for us with important details of the lease agreement. He was very patient with us and helped us learn the computer of the new car. More

by Arnoldmanheimer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
April 20, 2024

Professional polite efficient welcoming staff and on time service. I have been working with Genovie who is great person to help you with all and any problems you might have. More

by Sethe610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genovie Fernadez
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