Volvo Cars of Macon

Replace sedan for SUV Hard to believe but you purchase a new vehicle for a 11 pound dog, but she is family and we needed a more comfortable vehicle for taking trips and fi Hard to believe but you purchase a new vehicle for a 11 pound dog, but she is family and we needed a more comfortable vehicle for taking trips and fit in her travel carrier and other things. We spent the weekend looking at another vehicle and just left the dealership because it was like no one wanted to listen and we wasted a lot of time. We chose Jackson Automotive when looking for a Subaru dealership because even though it was not located directly in our area, it was an easy drive and because of the rating of Subaru's we felt like we would not be traveling to the dealership very much. We were introduced to Mr. Robert Miller by Ms. Kerri Bell and wow, were we excited. He listened to our needs and then completed a short drive around the area and returned to the showroom. We again went over thoughts on a unit in the showroom. He left to work on the pricing and came back several minutes later with the completed paperwork. No several trips back and forth to the finance department. He hit a home run his first time at bat. While waiting for the final paperwork to be completed we toured the dealership and was impressed by the cleanliness and the hospitality of the employees we met. Upon return we finished the paperwork in a few minutes and then transferred all the odds and ends we had in our sedan to the Forester, then shook hands and left to have an early dinner at a restaurant Mr. Miller recommended. All in all we feel the experience was five star+ and would recommend Mr. Miller to anyone looking to purchase a vehicle from the Jackson Motor Group. They know the true meaning of great customer service. They are the "Nordstom" of car dealerships. More

2nd Mercedes purchase almost a year to the day! Just nice friendly people selling cars at a really affordable price.. Our first last year was to good to pass up and just stopped into inquire about Just nice friendly people selling cars at a really affordable price.. Our first last year was to good to pass up and just stopped into inquire about a sport model we saw on the lot driving by and altho we didnt buy it ,Randall Cope our salesman showed us a beautiful model and made a deal we couldnt turn down ...again ! Thanks again to all the great people who are there ! More

Our 4th vehicle purchased at Jackson Automotive Group You know they are doing something right if you purchase 4 vehicles and have all your service done there. They have never let us down. From our frindly You know they are doing something right if you purchase 4 vehicles and have all your service done there. They have never let us down. From our frindly, helpful, go to bat for you salesman Jim Turner, Robert Lee, sales manager to the used car sales manager Randy Mullis we were treated with respect and kindness. In other words we felt like family. See Jim you won't be sorry. And the service department is the best! More

First Time Car Buyer This is my first time buying a car. I had done my research on the car I wanted, and Jackson Automotive had the car. I submitted an Internet inquiry on This is my first time buying a car. I had done my research on the car I wanted, and Jackson Automotive had the car. I submitted an Internet inquiry on a Thursday night, and I was contacted by their Internet sales person the next day. She was able to schedule a test drive for that Saturday, and the test drive was a great experience. My salesperson throughout the entire process from the test drive to final purchase was Keenan Parrish. He was probably the best choice for me. He was friendly and easy to work with during the test drive and the sales process. He was able to inform me and was there at anytime to help with any and all questions I had about the process. Jackson Automotive was friendly and helpful throughout the sales process the next Saturday, and they even let me drive the car off the showroom floor. A great experience all around. More

Very pleasurable!! I have always dreaded the car shopping experience because It always felt as if I was going into battle. This time around was a very pleasant surpris I have always dreaded the car shopping experience because It always felt as if I was going into battle. This time around was a very pleasant surprise. It was actually easy. The sales person(Keenan Parrish) listened to what I wanted, and while they did not have that exact model in stock, the sales group (David Morgan) called around for hours looking for my exact match and they delivered. Now that's TRUE customer service which is very rare in this day and time. I am excited about my new purchase and will definitely tell everyone about my positive experience. More

Quickest/easiest car purchase - go here I have purchased over 25 vehicles in the last 20 years and this was the easiest purchase I have ever had. In and out in a hour and a half and the pric I have purchased over 25 vehicles in the last 20 years and this was the easiest purchase I have ever had. In and out in a hour and a half and the price was fair. See Jim! More

Very Smooth Buying Experience Our buying experience went very smooth, starting with locating the dealership and Forester on web site, to initially working with Internet associate K Our buying experience went very smooth, starting with locating the dealership and Forester on web site, to initially working with Internet associate Kerri Bell, then visiting dealership and working with Richard Lowry and David Morgan to test drive and ultimately purchase our SUV. All these folks were extremely friendly and easy to talk to. Would definitely recommend Jackson Automotive Group to family and friends! More

Excellent customer service We looked at Subaru Outbacks for a few months and the first dealership we went to didn't follow through on working with us to find the car we wanted. We looked at Subaru Outbacks for a few months and the first dealership we went to didn't follow through on working with us to find the car we wanted. All it took was one call to Jackson Automotive and John Lowry answered all of my questions, helped me find the car I wanted and provided excellent customer service from the first call until we bought our car. The entire staff was friendly, courteous and willing to help us! More

Valentine surprise! I surprised my wife with a new 2015 Outback. Wendel was in on the surprise, and put a bow on the hood, and led my wife into the showroom. She though I surprised my wife with a new 2015 Outback. Wendel was in on the surprise, and put a bow on the hood, and led my wife into the showroom. She thought that we were just dropping off our old Outback to get detailed, but she left with a brand new one--I captured it all on video. It was a wonderful Valentine gift and we love the Outback! More

I hate buying cars! But the experience at Jackson Subaru was refreshing. Keenan Parrish was extraordinarily patient with me and my wife and very knowledgeable about the c But the experience at Jackson Subaru was refreshing. Keenan Parrish was extraordinarily patient with me and my wife and very knowledgeable about the car's features. Everyone was friendly and at no time did I feel pressured or uncomforable in the process. We came away with a good car at a fair price and a positive feeling about the experience. I recommend Keenan and the dealership! More