Volvo Cars of Macon

A Great Experience, Once Again! Bought our 3rd vehicle from the folks at Jackson Automotive this past month, and my purchase experience was great. They didn't have the car in stock o Bought our 3rd vehicle from the folks at Jackson Automotive this past month, and my purchase experience was great. They didn't have the car in stock or in the surrounding area, so I had to order from the factory. Negotiated price, and trade-in value before they sent in the order. When my car arrived, I was pleasently surprised they lowered the price of the new car and gave me more than I asked for my trade. I was walked through the whole selection and purchasing process by Wendel Nelson. When I buy a car, I walk into a dealer knowing the vehicles in which I am interested; I read up on all the options, prices and specs. Nothing annoys me more than a sales person who doesn't know their product. This is what makes Wendel a cut above the rest. He can intelligently answer the most detailed questions about what he sells, and truly serves the customer. David Morgan also does a fine job answering any questions about the ordering process and financial end of things. I look forward to buying my next cars from Wendel, David and this dealer. More

Great sales team! I worked with Tyler Sandbak when I was purchasing my new BRZ. He made sure everything went very smooth, answered all of my questions, and I left happy I worked with Tyler Sandbak when I was purchasing my new BRZ. He made sure everything went very smooth, answered all of my questions, and I left happy with my new car. They have a great sales team and I highly recommend purchasing your next car from them! When you stop by ask for Tyler and he will get you hooked up! More

Super and very professional. I would like to give Mr. Turner the best as I can, a rating of 10, for his friendliness and my experience with him was super and he was very professi I would like to give Mr. Turner the best as I can, a rating of 10, for his friendliness and my experience with him was super and he was very professional. I will recommend anybody to him for the purchase of a car. Also when I call him about a question on the car he is very polite and helpful. More

Excellent customer experience! I visited Jackson Automotive to get a quote on a new car. I was given an excellent price within minutes and was not pressured to make the purchase at I visited Jackson Automotive to get a quote on a new car. I was given an excellent price within minutes and was not pressured to make the purchase at that time. I came back a week later to buy a car but there wasn't one available configured the way I wanted it. They placed an order and it had to be for the newest model year and they honored the original deal we had worked up. I was kept informed along the way of the progress and the car arrived early. When I arrived to pick the car up it was ready to go and all the paperwork was ready for me to sign. I'm not sure what else they could have done to make the process any easier. I highly recommend them to anyone looking for a new car. More

No Pressure Car Buying I had planned to wait 4-5 years before I purchased a new car; however, my 11-year old car had other plans. After several weeks of research, I made the I had planned to wait 4-5 years before I purchased a new car; however, my 11-year old car had other plans. After several weeks of research, I made the decision to give Subaru a chance - my family had always been loyal to another car maker for the past 60+ years. After visiting a couple of dealerships, I choose Subaru of Macon. I did not feel pressure to buy - I was able to look at cars without anyone hovering and making suggestions. When I was ready for information, I was introduced to Jim Turner. I told Jim that I only was interested in a BASIC Forester - I did not need "bells & whistles." He said no problem. Before we test drove a car, Jim introduced to the service dept. I think it is VERY important for the car owner to know what goes on when his/her car is serviced. No other dealership has ever volunteered to show me the service dept. I have always had to ask to see it and meet the people. We discussed my options within my budget. During the entire process, I never felt pressure to upgrade or to add accessories - never felt pressure to spend more money. To get me the car I wanted, Jim worked with the dealership in Valdosta so that I did not have to wait for one from the factory. I am pleased with my experience at Subaru of Macon. Jim works to please his customers. I hope drive my Subaru for the next 20 years! More

Customer experience was Super, very professional We are really enjoying our Mercedes Benz E350 4matic. It is really a cut above our previous German and Japanese sports sedans and cabriolets. Even t We are really enjoying our Mercedes Benz E350 4matic. It is really a cut above our previous German and Japanese sports sedans and cabriolets. Even the MB. It was a long, and sometimes circular, search to find the right sedan for two serious car people. We are very glad our search is over and the outcome was just great. We really appreciate Randall and David’s help! As always the customer experience was great and very professional. Randall did a superb job of representing the MB Brand, explaining all the features and options of the E Class and helping us find the right car. He did a thorough job of bringing us up to date on the CPO program and explaining mbrace as well. The test drives were fun and educational. A really great sales experience! Robert Lee did a very quick and well organized job on the paperwork explaining everything very clearly as we went through. Best ever. Anissa did a real hat trick finding the needed accessories at other dealerships and having them delivered and installed over night. The internet sales folks were also very helpful during our search providing a lot of useful information.. A Great Job by All! Thank you! More

very good experience, I purchased my car almost 6 years ago, I appreciate nice clean place, friendly people that continue to be nice after you spend money with them. Driver service , is good, just miss Edwar I appreciate nice clean place, friendly people that continue to be nice after you spend money with them. Driver service , is good, just miss Edward. He told me the place to eat. More

Love the upgrade I had been looking for Volvo C30's for about a month when I noticed they got one in at Jackson Automotive. It said on their website to "ask for Intern I had been looking for Volvo C30's for about a month when I noticed they got one in at Jackson Automotive. It said on their website to "ask for Internet price" which I was a little leery of. But I'm glad I did! Kerri Bell emailed me back quickly with the "internet price", and we communicated for several days. She always responded quickly to whatever questions I had or information I requested. I went in for a test drive with Wendel Nelson. He was very knowledgeable about this vehicle and Volvos in general. He took the time to show me all the features and even hooked up my phone's Bluetooth with the car so I would be connected hands-free from the moment I left. Robert Lee was quick in getting all the paperwork together. Even after negotiations are done, Wendel is happy to help me with whatever questions I might have about the car. Jackson Automotive is a good group to do business with! More

"Negotiations went well." Our salesman worked hard with us to negotiate a great deal for our car, and we were extremely satisfied with the final trade-in deal. Our salesman worked hard with us to negotiate a great deal for our car, and we were extremely satisfied with the final trade-in deal. More