Volvo Cars of Macon

Great salesman! When I began car shopping in the fall of 2014, I visited Jackson Automotive and met Jim Turner. He answered all my questions and explained many featu When I began car shopping in the fall of 2014, I visited Jackson Automotive and met Jim Turner. He answered all my questions and explained many features I was unfamiliar with. In July after many months of looking and driving a number of different vehicles I returned to Jackson Automotive and Mr. Turner. He showed me the exact vehicle I had been looking for. Jim Turner was patient, friendly and courteous, he adapted his schedule to fit mine, but most of all he was knowledgeable. Love my Subaru! More

Wendel is the best! Wendel and David Morgan worked to find the exact vehicle I wanted. They were not only patient with my desire to look at multiple vehicles, but also kn Wendel and David Morgan worked to find the exact vehicle I wanted. They were not only patient with my desire to look at multiple vehicles, but also knowledgable about each brand and helpful in assisting me make a decision. I choose the 2015 Volvo XC60. After the purchase, Wendel set up all the features and continues to keep in touch. Simply put, this was the best car buying experience to date. More

Easy to work with The staff was amazing from the internet support staff to the sales person to the general manager. It was easy to decide the car I wanted and there was The staff was amazing from the internet support staff to the sales person to the general manager. It was easy to decide the car I wanted and there was no haggling needed. I was given a very fair price from the start. The sales person, Tyler, pulled my vehicle into the showroom to go over all the features of the car. He also started the air conditioning in the car prior to the test drive while I waited comfortably in the building. More

Worth the Drive I recently purchased a car from Jackson Automotive Group, and from the beginning, it was worth the two hour drive to Macon. Kerri Bell was very nice a I recently purchased a car from Jackson Automotive Group, and from the beginning, it was worth the two hour drive to Macon. Kerri Bell was very nice and immediately responsive, both on the phone and via e-mail, with photos and related information. We scheduled a test drive for the next day with Randall Cope, who was friendly, professional and knowledgeable about the car, which was ready for a drive as soon as we arrived. As we concluded our appointment, we had a pleasant conversation with Randall and David Morgan - also courteous, professional and friendly. We commented on what a nice experience we had as we left the dealership. Randall’s follow-up was timely and appreciated, as he was readily available to answer additional questions. His patient, no-pressure approach made the experience worthwhile, especially when we arrived to purchase the car on a second visit. Randall was very considerate of our traveling distance from the dealership and worked with us to ensure a smooth transaction. Both Randall and Robert Lee were informative with additional details, and we purchased the car in a reasonably quick amount of time. A positive experience overall. More

Made me wait way too long I went in to the dealer because Check engine and ABS lights were on the cruise control was not working. Turns out rodents had eaten some of the wiring I went in to the dealer because Check engine and ABS lights were on the cruise control was not working. Turns out rodents had eaten some of the wiring. Bad news is that's not covered by the warranty. So they cut out the bad wires and spliced them back together. My car was in the shop less than an hour, which was pretty good timing. It then sat outside for 20 minutes waiting for the car wash guys which must have been real busy. It took the guy 20 minutes to wash the car and return it to the door. The bill was 172.50 which is 1.5 hours of work, at $115 per/hr. I assume the hours came from a service book because it didn't take that long. When my car was finished the cashier called me over and handed me my bill. I would have thought the service guy would have come over and explained the charges as a review. He did check me in and have me Sign for the work that had to be done so it was not a surprise how much it cost. In the end I think it time to get rid of my Subaru. Jackson Automotive is the only dealer within an hour and is just too pricy. Last oil change was just over $70 and because Subaru's use a special washer that has to be replaced each time ,cant take it any place else. Maybe the Volvo and Mercedes-Benz owners don't mind paying that much. More

First Trip to Jackson Automotive Group Tyler Sandbak was our sales representative. He was very knowledgeable, helpful, low-key, and above all honest in dealing with my wife and me. I woul Tyler Sandbak was our sales representative. He was very knowledgeable, helpful, low-key, and above all honest in dealing with my wife and me. I would recommend Tyler to anyone interested in a car at Jackson. We love the Subaru XV Crosstrek we just purchased - possibly the best car I've ever owned! More

Great service - Very nice salespeople I had a very pleasant experience at this dealership. The salesperson that helped me was super nice. In fact, this was probably the easiest car purch I had a very pleasant experience at this dealership. The salesperson that helped me was super nice. In fact, this was probably the easiest car purchase I have ever made. I will most definitely go back to this dealership for future vehicle purchases. I also spoke with several other people at the dealership. Everyone was very nice to talk to and very helpful. I would recommend this dealership to anyone looking to purchase new or used vehicles. More

Kerri Bell makes car shopping fun! You will hear much these days about the "buying experience" at various dealershipss. I can say truthfully that out of 7 dealerships we contacted, look You will hear much these days about the "buying experience" at various dealershipss. I can say truthfully that out of 7 dealerships we contacted, looking both at Subaru Foresters and Honda CV-Rs, our interaction with Kerri and Subaru of Macon was the most pleasant of all. She was knowledgeable, enthusiastic and always remained pleasant as we moved back and forth between a Subaru and a Honda. Most importantly to some, she gave us a great price-without any tricks-early in the process. This was my wife's turn for a new car; when it is mine, I will talk first to Kerri. One last comment for those living in Savannah, a 2 hour drive to Macon is not too far to go for such a significant upgrade in dealership quality. More

Another great experience! Wendel Nelson is the consummate professional. I have purchased two cars from Wendell in the past year; and both times he located the car I was lookin Wendel Nelson is the consummate professional. I have purchased two cars from Wendell in the past year; and both times he located the car I was looking for and made the buying experience a pleasure. He is very knowledgable, answered all my questions and made sure I was comfortable with all aspect of process. I would recommend Wendel to anyone who is in the market for a top quality vehicle More