Volvo Cars of Macon

A good experience We worked with Robert Miller to purchase a new Subaru Cross Trek. He was very professional, knowledgeable and always had our interests as a priority. We worked with Robert Miller to purchase a new Subaru Cross Trek. He was very professional, knowledgeable and always had our interests as a priority. He did a great job and we highly recommend Robert to anyone looking to purchase a new car. More

"Very Impressive" When my husband and I arrived at the dealership we were approached almost immediately by Mr. Turner before entering the building. He was very cordial When my husband and I arrived at the dealership we were approached almost immediately by Mr. Turner before entering the building. He was very cordial, asked what vehicle we were interested in then he asked "what exterior color". I thought this is a person who is very interested in what I want not just to sale "a car", that impressed me. We had just left another dearlership and the salesperson brought the model car to test drive but never asked me what "color". Something else Mr. Turner did that was just as impressive and that was to introduce us to the service department, Ms. Annie. I realize that how the customer is treated after the sale--in the service department-- is just as important in customer retention and repeat business. This is the first time I had experienced this which really helped us decide on the purchase. The next morning we received a call from Mr. Turner inquiring about how we liked the car. It was not just the car, but the care and attention to details that made my experience so great. Thank you! More

Awesome Experience My experience at Jackson Automotive could not have been better. I was well taken care of with professionalism and courteous personal service. They acc My experience at Jackson Automotive could not have been better. I was well taken care of with professionalism and courteous personal service. They accommodated my requests and answered all of my questions honestly. I would highly recommend them to anyone looking for a Subaru, Volvo, or Mercedes! More

Amazing Experience When I first went to Jackson dealership I knew what car I wanted. Mr Al Lee and I sat down and went over the details, two to three weeks later Al Lee When I first went to Jackson dealership I knew what car I wanted. Mr Al Lee and I sat down and went over the details, two to three weeks later Al Lee calls me up and asked me to come in and take a look at what had come in, so I did with no pressure at all. Mr. Al Lee not only answered all of my questions he also gave me a hands on demostration of all the car features. I thanked him and departed. I then went to other dealerships to compare my experience. Two days later I called Mr Al Lee, went in and bought the car. I was very pleased with the way he went about his business with such professionally,tackfullness,kindness and a positive attitude. I have no problem recommending Mr. Al Lee to my friends,family and complete strangers. More

Most pleasant My experience was spot on. Randall was exceptional in handling the sale. He was very knowledgeable about the car and did not use pressure tactics to m My experience was spot on. Randall was exceptional in handling the sale. He was very knowledgeable about the car and did not use pressure tactics to make a sale which by the way would have prevented me from making a purchase. David handled the final sale very professionally and explained things on detail. I would recommended the dealership to others and have already done so. This is my second purchase from this dealership. More

Best Car Dealership I have ever been too! Everyone was very nice and helpful. Salesman was very helpful and knowledgeable in the cars on the lot. Will continue to go back to them for my car ne Everyone was very nice and helpful. Salesman was very helpful and knowledgeable in the cars on the lot. Will continue to go back to them for my car needs. More

Very positive I had researched and knew I wanted a Suburu Outback. I had been to other dealers where I felt intimidated. Then after I looked a Jackson's website, I I had researched and knew I wanted a Suburu Outback. I had been to other dealers where I felt intimidated. Then after I looked a Jackson's website, I emailed back and forth with Kerri Bell for a couple of weeks about what I wanted. When I arrived, I was met cordially and made to feel that my wants and needs were paramount. I never had the feeling that the car salesmen were trying to "take advantage" of a female customer. Richard Lowry was very helpful in locating just what I wanted. I was given a fair price for my old car and am very happy with my Outback. It is a lot of car for the money. Robert Lee was very helpful to me about the finances. Thanks to Jackson Suburu for such a positive experience. More

Purchase of Subaru Legacy We went in for my wife to look at the Subaru Outback and I wound up driving out with the Subaru Legacy. These are great vehicles. I would recommend th We went in for my wife to look at the Subaru Outback and I wound up driving out with the Subaru Legacy. These are great vehicles. I would recommend this car to anyone and Jim Turner at the dealership took care of all our concerns and needs. Howell Newton More

Purchasing a New Car I knew I wanted a Sabaru but wasn't sure what model. I drove to Jackson Automobile Group and was immediately greeted by Michael Apperson. He introduce I knew I wanted a Sabaru but wasn't sure what model. I drove to Jackson Automobile Group and was immediately greeted by Michael Apperson. He introduced himself and asked how he might help me. I told him I wanted a Sabaru but wasn't sure which model would be right for me. He asked a little about what my driving needs were and what size I had thought about. We walked out on the lot and he pointed out the different models and gave me information about each. I liked the Crosstrek so Michael told me a little about it and suggested I drive it. Michael accompanied me on the drive. I liked the car and asked the price when we returned. He gave me a set of figures for buying or leasing. I told him I would be back in touch. He called me to verify a return appointment. I took a friend with me to help me decide about appropriate financing. Michael gave us the cost figures for what I wanted and then introduced us to Robert Lee, the Business Manager, to close the deal on paper. I met Michael later that afternoon, accompanied by my son, and Michael went over all the features of the car and how to use them. I was very pleased with Michael and the car and left feeling like I had been well served. Michael also introduced me to the service department manager and showed me how to access that area so that I would know where to go for maintenance. Michael urged me to call him if I had any additional questions about the vehicle. More

Please see Al Lee if you know exactly what you want!! I went by the dealership just to look at cars & ending up test driving a black ML. After I drove it (and fell in love), Al listened to my preferences I went by the dealership just to look at cars & ending up test driving a black ML. After I drove it (and fell in love), Al listened to my preferences and found me my "perfect" dream car! Best experience I have ever had when purchasing a car! More