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Volvo Cars of Macon
Macon, GA
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Went in for an oil change...walked out with a new car! I went in for an oil change for my 2005 Subaru Forester. I had been thinking of upgrading to a newer car so I inquired about the trade-in value of my I went in for an oil change for my 2005 Subaru Forester. I had been thinking of upgrading to a newer car so I inquired about the trade-in value of my car. The value came back a little lower than I had expected so I asked for the justification and I was given a thorough explanation. I was ready to leave it at that, but Dave went back and was able to increase the value of the trade-in as well as lower the price of the Legacy I was looking at. Everyone I worked with was very easy going with no pressure tactics at all. They took the time to make sure I had all the info I needed to make a good decision. It was a very smooth and easy process! More
Randy Had a wonderful experience at the Jackson Dealership. Everyone was very helpful, no pressure, and answered all my questions to my satisfaction. I woul Had a wonderful experience at the Jackson Dealership. Everyone was very helpful, no pressure, and answered all my questions to my satisfaction. I would recommend this dealership to my friends. More
Easiest experience I have ever had By far the best car buying experience I have ever had. Keenan point out features but let me discover and try things on my own. Very attentive but not By far the best car buying experience I have ever had. Keenan point out features but let me discover and try things on my own. Very attentive but not overbearing. If you have to spend money, this was a pleasant way to do it! More
First time buying a car from a dealer I was very weary of buying from a dealer. I'm not a fan of car salesmen -- they usually make me want to run for the hills. I like that several deale I was very weary of buying from a dealer. I'm not a fan of car salesmen -- they usually make me want to run for the hills. I like that several dealerships around here are using a more laid back approach, and I did like some of the other sales people at other dealerships, but the Subaru Impreza was the right car for me and Keenan didn't scare me off, patient when I wanted to drive several different cars, and was very helpful, so I bought from him. He's been very helpful since the sale as well. More
Friendly way to buy a new car I live just south of Atlanta so Jackson Group is an hour and a half from me. I had looked to buy a Forester from another dealer but found the sales pe I live just south of Atlanta so Jackson Group is an hour and a half from me. I had looked to buy a Forester from another dealer but found the sales person there difficult to work with. So I called Jackson Group and spoke with Kerri Bell who was extremely helpful over the phone. I then drove to the dealership and worked with Robert Miller who was very cooperative, friendly and helpful. It took a total of 3 hours from when I arrived to when I drove away in my new Forester. That time included picking which Forester I wanted, doing the trade in of my Highlander and having Robert go over all the features of my Forester with me before I left. This is a very easy and friendly group of people to work with. More
Outstanding service from every aspect This is my 5th Mercedes Benz and they have all been bought from Jackson Automotive. In the 10 plus years of dealing with Jackson automotive I have re This is my 5th Mercedes Benz and they have all been bought from Jackson Automotive. In the 10 plus years of dealing with Jackson automotive I have received nothing but outstanding service, sales, and support from the team. I am a lifetime customer to this dealership for all my vehicle needs. Robert Miller and David Morgan was awesome with my recent order and purchase of our 2015 GL. I could not ask for a better team to purchase our vehicles from. The latest purchase was for my wife as a Christmas gift. It was delivered on Christmas eve and they even gave me a large red bow to put on the car. Just outstanding. More
Excellent service We were very impressed with the service provided by Wendel Nelson at Jackson Auto in Macon. He was very friendly and sincere in his treatment of us, We were very impressed with the service provided by Wendel Nelson at Jackson Auto in Macon. He was very friendly and sincere in his treatment of us, and very knowledgeable about the models we were interested in. We looked at the Subaru Forrester Unlimited and the Forrester Touring models and purchased the Forrester Touring because we liked the additional features of this model. Wendel patiently went over all these features with us, and after our purchase he sat in the car with us explaining how everything worked before we took it out on the road. This SUV is amazing, with backup camera, GPS, Satellite radio, phone service, lane change warning, and many other technical abilities but, because of Wendel's careful tutoring, we have had no problems and love our new Forrester more every day. Thank you, Jackson Auto and Wendel Nelson! Jim and Mary Robertson More
Satisfied Customers Wendel Nelson gave us the royal treatment. It was like our new car just fell into our laps, because it was so pleasant and to the point. The staff w Wendel Nelson gave us the royal treatment. It was like our new car just fell into our laps, because it was so pleasant and to the point. The staff was very friendly as well. We purchased my first Mercedes from this store, and because of the excellent customer service in the Service Department (Adam and Tommy), we decided to stick with what works. Great team! More
Professional dealership with excellent service Mike Apperson is a no pressure, yet perceptive sales person. His attention to customer needs from the test drive through the post sale education on ho Mike Apperson is a no pressure, yet perceptive sales person. His attention to customer needs from the test drive through the post sale education on how to use the vehicle's features, makes for a convivial purchasing experience. Thank you Mike! More
New Forester Will be picking up our new Forester Touring today. Our sales rep Jim Turner, made the process simple and quite streamlined. He was able to beat a "s Will be picking up our new Forester Touring today. Our sales rep Jim Turner, made the process simple and quite streamlined. He was able to beat a "special member pricing" offered by bank by a considerable amount. If the follow on maintenance of our new vehicle (included for the next 2 years) is as simple and streamlined as the process of buying the vehicle, Jim & the folks at Jackson Auto Group, just earned a new "customer for life". More