Volvo Cars of Macon

As soon as we drove in the parking lot of the dealership, we were greeted by Marc Patrick and offered assistance and given time to look around. Once we located a car we wanted more information on, Marc was r we were greeted by Marc Patrick and offered assistance and given time to look around. Once we located a car we wanted more information on, Marc was readily available to offer assistance. He was knowledgeable about the Volvo XC60 we were interested in and offered a test drive. Before we left the parking lot he gave simple operating and safety instructions to familiarize us with this model. More

Pleasant personal friendly good quaility service explain the details good so you know what’s exactly what service are being done the details good so you know what’s exactly what service are being done More

Always well treated and pleased with service. The service manager, Cort, is always professional. He takes the time to answer all my questions. The service manager, Cort, is always professional. He takes the time to answer all my questions. More

Had my service done very happy with service not a long wait everyone was very nice wait everyone was very nice More

July 2020 I had an appointment 11am to replace passenger airbag which I was told would only take 1 hour. I was handed my keys 5pm. This location is not professional, the service department and general manag airbag which I was told would only take 1 hour. I was handed my keys 5pm. This location is not professional, the service department and general manager consists of low lifes. They will damage functions on your vehicle and place the damage on you. DO NOT HAVE YOUR CAR SERVICED HERE More

Issues Easily Resolved I purchased a CPO MB from Jackson Automotive. Kerri Scott was my contact there and I can honestly say she did all she could to answer all my question I purchased a CPO MB from Jackson Automotive. Kerri Scott was my contact there and I can honestly say she did all she could to answer all my questions and make sure that everything went smoothly. She was great! There were some issues with the car I purchased and took to my home in another state. even from several hundred miles away, the dealership staff all did what they should do to resolve the situation. More

Bad Subaru Sales Manager Sales manager Mike Gatto of Subaru of Macon is a pushy and arrogant manager. When you try to deal with him and actually bring him quotes from other li Sales manager Mike Gatto of Subaru of Macon is a pushy and arrogant manager. When you try to deal with him and actually bring him quotes from other like dealers he will not honor their price. I have only been able to deal with one Dealer in Macon Ga. in my lifetime and this one ain't it. I guess being the only Subaru dealer in central ga. gives him the advantage but their are better deals and dealers elsewhere. Only bright spot at this dealership is the internet manager Kerri Bell, but without the right people on the floor that does not matter. More

We drive to Jacksonville to avoid this dealership We drive to Jacksonville to have our Legacy serviced instead of driving 20 minutes. The prices are outrageous for simple service that is done at no ch We drive to Jacksonville to have our Legacy serviced instead of driving 20 minutes. The prices are outrageous for simple service that is done at no charge at other dealerships. Our Legacy has been to 3 Subaru dealerships and only 1 has ever charged for a tire rotation when having the oil changed, and it was this location. Prices for other services were above that of others as well. I save money by driving to Jacksonville and back. I got an oil change, tire rotation and my car washed for half the price of what Macon Subaru charges. More

Poor Service related to leaking roof Took car in a couple of years ago for leaking roof: for some reason they failed to duplicate the problem: yes car was still under warranty; took car i Took car in a couple of years ago for leaking roof: for some reason they failed to duplicate the problem: yes car was still under warranty; took car in recently, yep they found that same leak.... JACKSON automotive refused to fix roof. However they did offer to pay $500 toward the $4000 roof repair. 😮😧😦🤭😫 More