
Volvo Cars of Austin
Austin, TX
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I have visited several dealerships and met with several salespeople, but this was the one! The front desk staff was very welcoming, and I had an extraordinary customer service experience with Alex Kahn. Al salespeople, but this was the one! The front desk staff was very welcoming, and I had an extraordinary customer service experience with Alex Kahn. Alex was professional, friendly, and knowledgeable. All of my questions were answered, and everything we agreed upon was completed. I highly recommend Alex to any customer looking to purchase a new vehicle or simply for answers. The service was again amazing. Thank you, Alex, and Volvo Cars of Austin, for making this process very smooth. I am very satisfied with my new car. If I could, I would give you guys 10 stars! More
I had a great experience buying a car from Volvo Cars of Austin. It has been one of my best dealership experiences. The staff was not overly pushy like some dealerships can be. I had the pleasure of working Austin. It has been one of my best dealership experiences. The staff was not overly pushy like some dealerships can be. I had the pleasure of working with Alex Morataya in sales, and he was fantastic. I was able to get a really good deal on the car that I was looking for. He walked me through the details of the car and was super involved all through the process. Even after the sale, he showed real interest and care to answer my questions and handle all my requests. Truly a great place to buy your next car. More
Vivian at Volvo Cars of Austin was a pleasure to work with in our recent purchase. Vivian was able to meet our price plan and deliver our vehicle in a very efficient process. Thank you, keep up the gr with in our recent purchase. Vivian was able to meet our price plan and deliver our vehicle in a very efficient process. Thank you, keep up the great work! More
So many models,colors,and options to choose from and all employees were professional and engaged in helping us.It made for fun and enjoyable experience. We love our new Volvo.Alex and Steve were top notch! employees were professional and engaged in helping us.It made for fun and enjoyable experience. We love our new Volvo.Alex and Steve were top notch! More
Alex M in Sales was great, Chris T. in Finance was very helpful in finding the right loan for our son's first vehicle purchase. He purchased a used car for $16k and they treated him as in Finance was very helpful in finding the right loan for our son's first vehicle purchase. He purchased a used car for $16k and they treated him as though he was buying a $60k vehicle. More
I entered this beautiful Volvo dealership in a state of desperation, looking for a single used vehicle I found listed on a website where I had been pre-qualified for their financing. I was very upfront wit desperation, looking for a single used vehicle I found listed on a website where I had been pre-qualified for their financing. I was very upfront with Alex about my situation and he was very eager to help me out. The car I was after was under consideration by another customer and I had one or two more in town I wanted to go test drive, so I told him I'd come back if the other buyer decided not to. I drove to a dealer up in RR (not a short drive by any standards...) and did not enjoy my experience with a somewhat aggressive sales person trying to sell me a car outside my price range (which could be best described as "gimme the cheapest set of wheels you got"). While I was driving this other car, I received a text from Alex that the car I wanted was back on the table if I was interested. I excused myself from the situation in RR and drove through I-35 traffic to get back to Volvo. Alex let me take it for a spin and I was very happy. It was not perfect, but I did not need perfect. I also didn't need Alex to try and sell me something I wasn't looking for, which he did not. If that goes against his training, then that only benefitted me. I am forever grateful. I ended up with the EXACT car I had hunted all over town for (a trim level that no longer existed). Not only that, but when the batter died the following week (about 45 minutes before they closed), he told me to bring it RIGHT on over and he put me in a loaner (a VERY nice Accord Hybrid) for the evening until they had it back up and running the next morning with a brand new battery. I hope I don't have to buy another car soon, but I also hope he is still out there slinging when I do decide to upgrade to a later model. Thanks, Alex! -Ryan More