Volvo Cars of Austin

Very rude service department I got a 2017 XC90. XC90 cars are riddled with issues and there is also a recall on the car which I was not made aware of at the time of purchase. When I got a 2017 XC90. XC90 cars are riddled with issues and there is also a recall on the car which I was not made aware of at the time of purchase. When I contacted the service team, to fix the issues on the car, they were not at all helpful. There was no loaner car provided and I was asked to wait until the car got fixed. The best he said he could do in his own words was offer "free coffee". Terrible service experience. Would not recommend going to this dealership. Please don't get the XC90. Its a great looking car riddled with issues. More

So happy with my purchase and my dealer was fantastic I walked in knowing exactly what I wanted and was in and out with my new dream car! Michael Frohlich went above and beyond for me! I walked in knowing exactly what I wanted and was in and out with my new dream car! Michael Frohlich went above and beyond for me! More

Knowledgeable and Not Aggressive I have been looking at XC70 for a year. I searched on all the websites and found Roger Beasley. Their prices were lower. Finally, asked for a quote I have been looking at XC70 for a year. I searched on all the websites and found Roger Beasley. Their prices were lower. Finally, asked for a quote on an XC70 and it was the best price. Michael Frohlich called and gave us a good deal on the volvo and our trade-in. I drove to volvo and bought the car. The Sales Manager, Shannon, didn't sell me anything I didn't need. Shannon and Michael were two good representatives of Roger Beasley! I would buy another volvo from them. More

Pleasant experience - No pushy salesman! My car was totaled so I was on the search for a new one. I test drove almost every car out there (Honda, Toyota, Nissan, Mazda, BMW, Audi, Acura, Suba My car was totaled so I was on the search for a new one. I test drove almost every car out there (Honda, Toyota, Nissan, Mazda, BMW, Audi, Acura, Subaru, Mercedes and Volvo). After going back and forth between two different makes and models, I chose a Volvo XC60. A big thanks goes out to James Hicks of Volvo Austin for patiently helping me. Overall, I loved my experience -- especially that nothing was pushed on me that I didn't want. Thank you! Only thing I would note is their dealership's building is out of date BUT they are supposed to break ground soon on a new dealership. So that's a plus! :) More

Bad Salesperson We had purchased a Volvo from Roger Beasley before, but, unfortunately, would not recommend Salesperson Linda. We went back to Roger Beasley, but Lin We had purchased a Volvo from Roger Beasley before, but, unfortunately, would not recommend Salesperson Linda. We went back to Roger Beasley, but Linda just seemed that she was more worried about her commission than making the whole shopping experience pleasurable so we took our business elsewhere. More

Consistent, simple, great experiences We've purchased four cars from this dealership in the past 8-9 years. Most recently, a new XC90. Three of the four from a sales associate named Chris We've purchased four cars from this dealership in the past 8-9 years. Most recently, a new XC90. Three of the four from a sales associate named Chris White. He's by far and away the easiest and most respectful sales professional we've worked with in the automotive industry. I hope he's there for our next family car purchase, it's a huge advantage to the dealership that we can email him three years after a purchase and get exactly what we want / need with zero hassle. More

2016 XC90 purchase My husband and I just purchased our first Volvo from Michael Frohlich at Roger Beasley Volvo in Austin, TX. I had done lots of research and it was the My husband and I just purchased our first Volvo from Michael Frohlich at Roger Beasley Volvo in Austin, TX. I had done lots of research and it was the first vehicle on our list to test drive. We fell in love with the Volvo XC90 and bought it that day. They happened to have the Inscription model with options I wanted and one of the colors I wanted. Michael and Shannon the manager went above and beyond and we thank them for their wonderful customer service. I would recommend Roger Beasley Volvo and will refer people to Michael. He works very hard for his customers. More

Glad we bought from Roger Beasley My wife bought a 2015 XC60 from Roger Beasley and was extremely excited about her purchase and the level of service she got from the salesman, Kennedy My wife bought a 2015 XC60 from Roger Beasley and was extremely excited about her purchase and the level of service she got from the salesman, Kennedy. The service side has always been easy to schedule with and quick to answer any questions. The XC60 did develop a significant problem (not related to the dealership in any way) that required significant repairs. Rick Davis stepped in and made sure everything was taken care of and my wife is once again extremely excited in her XC60. After receiving the level of service provided by Rick and his team, I am more than comfortable recommending anyone to Roger Beasley for their next Volvo! More