Volvo Cars of Austin

Pleasant experience - No pushy salesman! My car was totaled so I was on the search for a new one. I test drove almost every car out there (Honda, Toyota, Nissan, Mazda, BMW, Audi, Acura, Suba My car was totaled so I was on the search for a new one. I test drove almost every car out there (Honda, Toyota, Nissan, Mazda, BMW, Audi, Acura, Subaru, Mercedes and Volvo). After going back and forth between two different makes and models, I chose a Volvo XC60. A big thanks goes out to James Hicks of Volvo Austin for patiently helping me. Overall, I loved my experience -- especially that nothing was pushed on me that I didn't want. Thank you! Only thing I would note is their dealership's building is out of date BUT they are supposed to break ground soon on a new dealership. So that's a plus! :) More

Bad Salesperson We had purchased a Volvo from Roger Beasley before, but, unfortunately, would not recommend Salesperson Linda. We went back to Roger Beasley, but Lin We had purchased a Volvo from Roger Beasley before, but, unfortunately, would not recommend Salesperson Linda. We went back to Roger Beasley, but Linda just seemed that she was more worried about her commission than making the whole shopping experience pleasurable so we took our business elsewhere. More

Consistent, simple, great experiences We've purchased four cars from this dealership in the past 8-9 years. Most recently, a new XC90. Three of the four from a sales associate named Chris We've purchased four cars from this dealership in the past 8-9 years. Most recently, a new XC90. Three of the four from a sales associate named Chris White. He's by far and away the easiest and most respectful sales professional we've worked with in the automotive industry. I hope he's there for our next family car purchase, it's a huge advantage to the dealership that we can email him three years after a purchase and get exactly what we want / need with zero hassle. More

2016 XC90 purchase My husband and I just purchased our first Volvo from Michael Frohlich at Roger Beasley Volvo in Austin, TX. I had done lots of research and it was the My husband and I just purchased our first Volvo from Michael Frohlich at Roger Beasley Volvo in Austin, TX. I had done lots of research and it was the first vehicle on our list to test drive. We fell in love with the Volvo XC90 and bought it that day. They happened to have the Inscription model with options I wanted and one of the colors I wanted. Michael and Shannon the manager went above and beyond and we thank them for their wonderful customer service. I would recommend Roger Beasley Volvo and will refer people to Michael. He works very hard for his customers. More

Glad we bought from Roger Beasley My wife bought a 2015 XC60 from Roger Beasley and was extremely excited about her purchase and the level of service she got from the salesman, Kennedy My wife bought a 2015 XC60 from Roger Beasley and was extremely excited about her purchase and the level of service she got from the salesman, Kennedy. The service side has always been easy to schedule with and quick to answer any questions. The XC60 did develop a significant problem (not related to the dealership in any way) that required significant repairs. Rick Davis stepped in and made sure everything was taken care of and my wife is once again extremely excited in her XC60. After receiving the level of service provided by Rick and his team, I am more than comfortable recommending anyone to Roger Beasley for their next Volvo! More

Top-notch Dealership My husband and I recently purchased an S-60 from Roger Beasley and were very pleased with every aspect of the transaction. When the deal was complete My husband and I recently purchased an S-60 from Roger Beasley and were very pleased with every aspect of the transaction. When the deal was completed, Chris White, our salesman, informed us that, since the car was being detailed and was not ready for us to take possession, we could take a loaner car home and he would deliver our car to us later. We did, and Chris drove up in our new car a while after we returned home. We are amazed at the level of service afforded us! We have been Roger Beasley customers for many years; this is our third Volvo purchased from the dealership, and this purchase is by no means our last! Thanks, Chris and all the Roger Beasley folks. More

So helpful, friendly and accommodating! I'm hooked! So helpful, friendly and accommodating! I'm hooked! If you're looking for a snazzy, safe, fun to drive, absolutely fabulous car-go see Chris and take So helpful, friendly and accommodating! I'm hooked! If you're looking for a snazzy, safe, fun to drive, absolutely fabulous car-go see Chris and take a Volvo out for a spin!! More

The BEST buy-a-new-car experience I have ever had! Vanessa Clary is so helpful, and she and the whole team of Shannon Petty and Anne Fox (sales manager and financing)were top knotch. The amount of Vanessa Clary is so helpful, and she and the whole team of Shannon Petty and Anne Fox (sales manager and financing)were top knotch. The amount of time Vanessa took with me and her enthusiasm for and love of Volvo cars was GREAT! They stayed late (since I had driven in from Houston) and were heads above the local dealers in accommodating my needs. Which was as simple as a fitted dog cover for the back seat. Really, if you are going to buy a car...go here and ask for Vanessa! I felt very taken care of and I sooooo appreciate them!! I am so happy with my car! Drives like a dream! My whole reason for coming to Roger Beasley was Vanessa's calls and helpful reaching out to me as I was undecided in just what I needed. She was up beat and it was just an easy process. More

The service department is very RUDE. They are not at all interested in customer service and could care less about servicing your brand new vehicle. It's like dealing with a charlatan. They actually said t interested in customer service and could care less about servicing your brand new vehicle. It's like dealing with a charlatan. They actually said to me, "Sales people will promise anything. The reality is we don't have a loaner car and you will have to wait 3 hours to service your vehicle." Then he laughed. More

I bought a used vehicle from Georgetown Volvo on IH35 in Georgetown Texas. The vehicle had an obvious 1 inch crack in the windshield and I told them it would probably require windshield replacement to fix. Georgetown Texas. The vehicle had an obvious 1 inch crack in the windshield and I told them it would probably require windshield replacement to fix. (You think they would know that.) Before signing the contracts, they provided a form saying they would fix the “star” in the windshield within 30 days. My mistake for signing before the repair. They sent a mobile repair guy to look at the windshield. He said a repair had already been attempted, finding the drill hole but seeing that the cracks were still not filled in. He said he could not do work over the first repair attempt. The salesman and manager responded by saying the windshield was “fixed” and that they would not replace the windshield but would try to get me a “wholesale” cost if I wanted to pay for it myself (!). I took the vehicle to a reputable nation wide glass repair shop, who said the attempted repair provided very marginal improvement if any. They also said they could not work over the botched repair without destroying the windshield. They said the only option was windshield replacement. So basically I had a signed document from Georgetown Volvo saying they would fix the windshield, but now they refused to honor it. I had a follow on discussion with the sales manager, who still denied that a replacement was necessary. I sent him the quote from the other glass place. After 2 more days of no response, I drove the vehicle back to the dealership and dared them to tell me that the windshield crack was "fixed." They finally relented and paid to have a local glass shop replace the windshield. Net rating of 2 stars for having to fight them over what should have been done in the first place. More