Volvo Cars of Austin
Austin, TX
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Sold a vehicles with bad brakes and rotors Our salesman’s name was Berry and when I test drove the FJ I told him the brakes were bad. He told me if they were they would change them. When we we Our salesman’s name was Berry and when I test drove the FJ I told him the brakes were bad. He told me if they were they would change them. When we went to pick the vehicle up he told me they had changed the brakes. Not true! We bought the FJ in July and I should of not had to change the brakes and rotors in early October. More
I Felt So Taken Care Of I ordered a Volvo XC40 in July, which took a couple of months to deliver due to it being a new, popular model. Emmett Vick kept me apprised of where I ordered a Volvo XC40 in July, which took a couple of months to deliver due to it being a new, popular model. Emmett Vick kept me apprised of where my car was in the delivery process, and when it finally arrived, took such good care of me. He explained the purchase process (which went seamlessly), and more importantly, sat with me in the car and explained everything in a clear and patient manner. He even endured my sense of humor! Emmett made sure I was comfortable with all the features of the vehicle. And most of all, he said if I thought of anything after I left, not to hesitate to call him. I cannot give Emmett a high enough endorsement, and also the dealership. More
EXCELLENT!! I bought a brand new Volvo XC90 Inscription from Emmitt at Roger Beasley. Emmitt was the BEST salesman I have ever had at a dealership - and my husba I bought a brand new Volvo XC90 Inscription from Emmitt at Roger Beasley. Emmitt was the BEST salesman I have ever had at a dealership - and my husband and I have owned 10 cars in 20 years. My last car was a basic minivan; no bells or whistles so obviously this car was a HUGE change. Emmitt knew everything about this car and it's complicated technology. He was so helpful and always responded to texts and calls immediately. Thanks to his knowledge of the car, and his ability to explain it's details to me, I was compelled to select the Volvo over the Range Rover and Jaguar SUV. Overall very pleased with the entire process. More
Leasing was so easy and quick! I've never had an easier time getting a new car, much less, probably the nicest car I've ever had. I stopped in one day to just look at the S90. I h I've never had an easier time getting a new car, much less, probably the nicest car I've ever had. I stopped in one day to just look at the S90. I heard it was a wonderful car and I wanted to see it for myself. I was also considering a BMW, but once I saw the S90, I knew that was the one I wanted. I informed my salesman, Emmett Vick that I was just looking and I couldn't move on a car until I turned in my lease that was due in a month. He showed me everything the car could do. His knowledge of the car was impeccable and he didn't pressure me at all. A week later, I found out I could turn in my car early, so late at night, I happened to text Emmett figuring he would call me in the morning. We carried on a conversation right then and he called me the next morning. Emmett and the sales manager, Shannon Stoppenhagen worked with me on my budget and met my price request. I came in the dealership at 2pm and I was out of the sales office, all papers signed, by 3:30!! I can't thank the people enough at Volvo Cars of Austin for making this experience easy and FAST!! Now my wife wants a Volvo as soon as we turn in her Honda next year! What a great dealership. More
Impeccable experience -- note new address is 7216 N 1-35 They've recently moved to the new location at 7216 N I-35 and that's where I visited them to purchase our 2019 XC60 T8. I worked with Michael Frohlic They've recently moved to the new location at 7216 N I-35 and that's where I visited them to purchase our 2019 XC60 T8. I worked with Michael Frohlich for what was honestly one of the lowest pressure and highest satisfaction car purchasing processes I have ever done. As a married mom shopping for and purchasing the car alone, male salesmen at other places condescended and asked when I'd be bringing my husband in and xx like that. No such treatment here -- Michael and all other staff with whom I interacted were professional, courteous and friendly. The dealership is comfortable and attractive. The process was efficient (yes, an EFFICIENT auto purchase!) and low-stress. More
Outstanding Experience Emmett Vick over at Volvo of Austin is a phenomenal individual to do business with. He is deeply knowledgeable about the vehicles and is a great perso Emmett Vick over at Volvo of Austin is a phenomenal individual to do business with. He is deeply knowledgeable about the vehicles and is a great person to execute a transaction with. Post purchase he spent a ton of time walking my wife and I through her new car and getting everything personalized for her. Won’t shop for Volvos anywhere else. More
Great service! I came in to test drive and then received the best car salesman service I’ve ever had in my life from Emmett Vick. He’s super knowledgeable and always I came in to test drive and then received the best car salesman service I’ve ever had in my life from Emmett Vick. He’s super knowledgeable and always willing to go the extra mile to get you exactly what you are looking for or to answer any question you might have. Definitely go see him if you are considering a Volvo! Both my mother and I, bought our cars from him and we will definitely be back! More
Outstanding experience! Had the recent great experience of dealing with Emmett Vick while considering my next ride. Emmett seeks to match a car precisely to a client’s needs, Had the recent great experience of dealing with Emmett Vick while considering my next ride. Emmett seeks to match a car precisely to a client’s needs, with an educated and personal approach second to none. He is passionate about cars and driving and therefore is able to discuss a wide variety of vehicles, as opposed to knowing a lot of information on just one line of cars. Cannot recommend highly enough. We arrived 90minutes before closing and he stayed with us til well after closing time to ensure we had the chance to drive everything that interested us. I learned more about general advances in technology in one visit with Emmett than all the other car dealer visits combined. He is the best! More
Worth the 8 hour drive! It was a true pleasure to work with Emmett Vick on the purchase of my XC70 Wagon purchase. We communicated for nearly 2 weeks comparing multiple wagon It was a true pleasure to work with Emmett Vick on the purchase of my XC70 Wagon purchase. We communicated for nearly 2 weeks comparing multiple wagons they had on the lot in Austin. When I was finally ready to pull the trigger on the purchase, Emmett executed everything for us before we even arrived! Emmett was actually out of town at a family funeral the Saturday we drove in. He set us up with John Lank who was also such a nice guy and a pleasure to work with. This was our second purchase from Volvo of Austin (formerly Roger Beasley Volvo) and we will make the drive again in the future when we are ready for another wagon! Emmett will be the man that we call for another easy peasy car buying experience! More
Friendly, no pressure, knowledgable Had great experience purchasing a Volvo XC90 2017 - with help from Emmett Vick. Two test drives, absolutely no pressure to purchase the vehicle. Was Had great experience purchasing a Volvo XC90 2017 - with help from Emmett Vick. Two test drives, absolutely no pressure to purchase the vehicle. Was able to perform direct comparison against competitor vehicles - Audi, Infinity, etc. If you are looking for a simple, straightforward way to purchase a vehicle then Volvo Austin + Emmett is an excellent place to check out. More