Volvo Cars Winston Salem
Winston-Salem, NC
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Excellent customer service. Everybody I delt with was willing to help, friendly and professional. They tried there best in every way to work with us during the purchase. excellen Everybody I delt with was willing to help, friendly and professional. They tried there best in every way to work with us during the purchase. excellent experience. More
Great Dealer Great prices, great deal, great service. Thanks! They have a really good used inventory department. Many of the cars are in like new condition. Low mi Great prices, great deal, great service. Thanks! They have a really good used inventory department. Many of the cars are in like new condition. Low miles. Good pricing and terms. More
used car purchase I saw that Volvo had a used car that i was looking for. I called ahead to schedule an appointment. When i got there, i met Thomas, who promptly pulled I saw that Volvo had a used car that i was looking for. I called ahead to schedule an appointment. When i got there, i met Thomas, who promptly pulled the car up for my inspection and test drive. The 11 year old car was well detailed and clean. He also provided proof of what items that were brought up to standard. The car was practically new! The experience was seamless and pleasurable. I would recommend Volvo of Winson Salem to anyone looking for a new car as well a used car. They make sure that when the car leaves the lot, it is in its best quality. They do a great job. More
Best place to buy or Lease a car This Dealership is excellent because they make the buying experience very very pleasant, quick and they understand what customer service is. They tre This Dealership is excellent because they make the buying experience very very pleasant, quick and they understand what customer service is. They treat you with respect and give you answers quickly. They want the customer to be satisfied right from the beginning. No pressure when negotiating. They bring the buying experience to your home. We have leased 4 Volvo's from them and have never been to the Dealership. We love this place! More
In search of - Good to Great There is a saying; "All's well that ends well". In my case, all has not ended well yet but the hope is that it will. I can only recommend this deale There is a saying; "All's well that ends well". In my case, all has not ended well yet but the hope is that it will. I can only recommend this dealership if in fact all does end well and that remains to be seen. My rating of this dealership is based on my experience as a former North Carolina Quality Examiner, a former Board Member of a National Quality organization, a former Lead Judge and trainer of Judges for an International Team Excellence competition and approximately 40 years in the practice of quality and organization development, roughly 25 years of which were in mu own consulting practice. If there is a desire to improve, I'll gladly discuss in detail my experience. Of the people with whom I interacted, Scott Roten was outstanding. More
Excellent dealer The Volvo Cars Winston-Salem staff was respectful, willing to work with me, and very well managed. Anthony did a great job going over the inventory wi The Volvo Cars Winston-Salem staff was respectful, willing to work with me, and very well managed. Anthony did a great job going over the inventory with me as well as test driving every car I was interested in. Salem was a wonderful point of contact and Mark, Jim, and Wes were great people to work with when coming to a final price and going through paperwork and delivery. I highly recommend this dealership. More
Excellent customer service Everyone we worked with at the dealership went above and beyond to make sure we were completely satisfied with the purchase of our XC90. William Rob Everyone we worked with at the dealership went above and beyond to make sure we were completely satisfied with the purchase of our XC90. William Robertson is an excellent sales person. He took the time to explain the features of the car and was a pleasure to deal with. We appreciated the extra lengths that Volvo Corporate and Les Young went to in order to resolve a difficult situation. We highly recommend this dealership. More
Amazing car buy This was the fastest and easiest car purchase I've ever made. Everyone had an answer for every question I had. They were vey organized and ready to pl This was the fastest and easiest car purchase I've ever made. Everyone had an answer for every question I had. They were vey organized and ready to please their customers. Awesome experience. More
Beyond Easy Seriously, beyond easy. I don't write reviews often, but am happy to do so here. Salem Kirby answered my questions quickly and thoroughly. Thomas W Seriously, beyond easy. I don't write reviews often, but am happy to do so here. Salem Kirby answered my questions quickly and thoroughly. Thomas Wells delivered the car and took the time to walk us through everything. Both of them made the paperwork, legal and logistical issues just disappear. I'm still kind of in shock that it all happened that easily. I don't know when I'll need another car, but this will be my first stop when I do. More
Exceptional Service Tim G. was the pinnacle of service. He worked with me the way I preferred. This dealership had the exact car I wanted, but was 3 hours away. Tim ans Tim G. was the pinnacle of service. He worked with me the way I preferred. This dealership had the exact car I wanted, but was 3 hours away. Tim answered countless questions by phone and text as I preferred, and never pressured me to make any sort of decision faster than I wanted. He took inventory of where I was in the process and facilitated a VERY easy car purchase. Since I am 3 hours away, he personally met me halfway in Charlotte at a sister dealership with all closing paperwork and my new vehicle, and drove my trade-in base to Winston Salem. Not to mention, he did this on a Friday evening, and even after doing paperwork for purchase/financing (which was so easy as he was immaculately prepared), he took over an hour to help me set up my new car settings and make sure I had everything I needed. If you More