Volvo Cars Winston Salem
Winston-Salem, NC
Filter Reviews by Keyword
By Type
Showing 267 reviews
I would recommend Volvo of the Triad to all my friends. While my experience with them has had a few minor hiccups(as with any long-term relationship), I have been extremely please with their response to al While my experience with them has had a few minor hiccups(as with any long-term relationship), I have been extremely please with their response to all of my concerns and to all of my service needs. Most recently, after a service visit I noticed that the service technicians had forgotten to reset my service alert indicator. I contacted Jasmine in the service department and asked her if I could do it myself. She emailed me instructions on how to reset it but after a number of tries I was unsuccessful. I contacted her again and she sent out a mobile service technician named Billy to reset the alert for me. He came out after he had clocked out of work and took care of it for me. I was impressed that they would send someone out to my home just to reset a service alert light and that Billy would come out after getting off work. Awesome service! More
Ashley Heller and Volvo of the Triad are excellent to work with. We had a great experience purchasing our vehicle and will definitely direct our friends to their dealership. work with. We had a great experience purchasing our vehicle and will definitely direct our friends to their dealership. More
Very pleased with our sales consultant, Ashley Heller, Very pleased with our sales consultant, Ashley Heller, thanks to her over all helpfulness could not be more pleased with the whole process. We purch Very pleased with our sales consultant, Ashley Heller, thanks to her over all helpfulness could not be more pleased with the whole process. We purchased 2 Volvo’s from her in a little over a month. Would like to tell her sales manager that Ashley is a great asset to the sales staff and to Volvo of the Triad. Also would like to thank Les, Ameer, & Chris for all their help on our 2 purchases. We keep on returning to this dealer as we have purchased 5 vehicles since 1994. Over the years have enjoyed our relationship with this dealer, and even though some of the people have changed, the service and help continues to be the best. Thank you Volvo of the Triad for always exceeding our expectations and look forward to continue our long time relationship and want to thank Ashley for her help, knowledge and overall caring and wish her continued good luck and success with Volvo of Triad. Steve and Becky Fligel More
I was reared to NOT trust the dealer when it comes to cost and reliability. We have bought used and new Volvo cars from Volvo of the Triad. I trust the repairs and maintenance completely. Once, my ve cost and reliability. We have bought used and new Volvo cars from Volvo of the Triad. I trust the repairs and maintenance completely. Once, my very young daughter's car hit a huge pot hole and ripped a hole in the oil pan in rural NY. I asked Joe Williams for advice. He coached my daughter through the ordeal and even spoke directly to a nearby mechanic for her. My personal volvo has 260,000 miles and I drive it 400 miles with confidence every week. I can recommend this team without reservation. More
Volvo of the Triad is the #1 Volvo Dealership in the nation and for good reason. They have the best service plan we have ever heard of. We will never need AAA again. That, along with their excellent cus nation and for good reason. They have the best service plan we have ever heard of. We will never need AAA again. That, along with their excellent customer service, sold us on purchasing from them. They gave us a fair price on our trade in and worked with us to set up a price within our budget. We love our Volvo and they stand behind their cars with a 12 month, 12000 mile warranty for used vehicles that can even be extended for up to 5 add'l years. We are Volvo of the Triad for life! More
This dealership has been extremely easy to work with. The staff made my experience there very pleasant and they worked very hard to make my experience a positive one. I would recommend Volvo of the Triad to staff made my experience there very pleasant and they worked very hard to make my experience a positive one. I would recommend Volvo of the Triad to anyone seeking a new or used car. More
The employees at Volvo of the Triad make it their mission to make customers their Number 1 priority. My family is driving our second Volvo and do not plan to purchase/lease any othertype of vehicle. The to make customers their Number 1 priority. My family is driving our second Volvo and do not plan to purchase/lease any othertype of vehicle. The Volvo Family is the greatest. We had the pleasure of working when Brad when purchasing our 2nd Volvo, financing with Les and follow up maintenance with Chad. Our experience with Volvo of the Triad has been a wonderful experince. Our salesperson, Brad, really helped us in making a decision when leasing our 2nd Volvo. Whenever we come in for service, it is nice that Brad makes a point of speaking to us. Love our Volvo dealership!!! More
I only drive a Volvo and I only go to this dealership because I trust this extradordinary group of people who are competent, fair, polite, courteous and immediately responsive to my requests and/or conce because I trust this extradordinary group of people who are competent, fair, polite, courteous and immediately responsive to my requests and/or concerns. I've taken my mother to the maintenance department for her own car repair because I knew the car problem would be permanently fixed and also that she would be treated with kindness and respect. Whenever I purchase a new car, I go to Volvo of the Triad, and I have never-- since Rob Satter, Sr., took it over--- never been disappointed. More
It was such a pleasure to have a knowledgeable,fantastic FEMALE salesperson who from initial greeting, throughout the trade-in/sales process was amazing! She even remembered my birthday after the sale was o FEMALE salesperson who from initial greeting, throughout the trade-in/sales process was amazing! She even remembered my birthday after the sale was over! I hope Volvo dealers nationwide will follow suit and hire female salesperson who can relate to female buyers! Ashley is awesome!!!!!! More