Volvo Cars Winston Salem

Great experience My Volvo XC90 needed a 10k mile service and several recall items tended, including software updates. The valet service saved me from driving the 50 m My Volvo XC90 needed a 10k mile service and several recall items tended, including software updates. The valet service saved me from driving the 50 miles both ways to the dealership. The drivers brought a loaner car at exactly the time and meeting place per my convenience, and took mine back for service. I was advised it would likely be a few days to get the work done, and within those few days, they called to arrange another drop off. This one went smoothly, too. It was an excellent experience all the way around. More

Positive Experience They found the right car. The price was fair. Courteous, informed sales people. Quick and easy purchase process. Took plenty of time to go over al They found the right car. The price was fair. Courteous, informed sales people. Quick and easy purchase process. Took plenty of time to go over all of the features and details on operating the new car. I give this dealer the highest rating. More

Volvo Vehicle Purchase Recently, I purchased a 2013 Certified PreOwned Volvo S60. My Sales Rep was Thomas Wells. He showed the highest level of professionalism. He was very Recently, I purchased a 2013 Certified PreOwned Volvo S60. My Sales Rep was Thomas Wells. He showed the highest level of professionalism. He was very knowledgeable about the vehicle and about the warranty on the vehicle. He made both my wife and I very comfortable during the purchasing process. I would highly recommend anyone to go to Volvo Cars of Winston-Salem and ask for Thomas Wells. Thanks again. Harry M. Sages More

Great car buying experience I highly recommend Volvo Cars Winston Salem (aka Volvo of the Triad) as an outstanding dealership that made my recent car purchase extremely easy. Fro I highly recommend Volvo Cars Winston Salem (aka Volvo of the Triad) as an outstanding dealership that made my recent car purchase extremely easy. From researching on the web to speaking with Thomas Wells, Product Specialist on the phone and in-person to arranging financing all my questions were answered. This is my third Volvo but the buying experience was the best. More

Volvo of the Triad Great dealership will to work to earn your business. Great team that made sure we were happy. We were very pleased with the vehicle we purchased - p Great dealership will to work to earn your business. Great team that made sure we were happy. We were very pleased with the vehicle we purchased - price, trade in and service More

No service or consideration is out of bounds Having been a Volvo owner once, then switching to VW, then turning in my "defective VW", I was relieved to return to Volvo. The Volvo of the Triad has Having been a Volvo owner once, then switching to VW, then turning in my "defective VW", I was relieved to return to Volvo. The Volvo of the Triad has gone to all lengths to keep me happy and welcome me back as a satisfied customer. The no-pressure, tag-team sales force is a pleasure, and the lack of "Competitive" sales between the team members means anyone will pinch hit for another. Ben Humphreys helped when my first sales person Thomas Wells, was out. Thomas Wells ( and Ben)were fantastic, relaxed, service minded and honest. I'd recommend Thomas, even Ben too, any time. When I finally drove my car off the lot, Thomas even helped me take it to a friend's garage in another community for a brief storage. They go out of their way, remember your name, and are consistent throughout the Volvo ownership experience. More

New age dealer sales approach perfectedq Thomas is a great example of the new dealership and consumer partnered business model that is pillared upon: honesty integrity ability to listen and Thomas is a great example of the new dealership and consumer partnered business model that is pillared upon: honesty integrity ability to listen and understand needs and collaborative approach to striking a deal that is fair and honest. Thomas is an outstanding professional and I will be a long time repeat customer with zero hesitation and no temptation to shop luxury dealers elsewhere More

Andrew Robin I have purchase vehicles from The Volvo of the Triad in the past. I have had great experiences. However, I specifically requested NOT to exceed over t I have purchase vehicles from The Volvo of the Triad in the past. I have had great experiences. However, I specifically requested NOT to exceed over two Financial Institutions when my application was submitted. The sales person documented my request and advised Mr. Robin personally. While I was in the process of completing the paperwork, I questioned '' How many banks were submitted my application "?. He advised Ms. Satter three.The following day I checked my credit report and observed that he had submitted nine loan requests, which created a negative 22 on my credit score. I would recommend potential buyers ONLY because Ameer Watkins and Josh York are the only two individuals I feel competent and professional. I would also recommend that they DON'T allow management the authorization to find a bank approve the loan. No one should have the authority to abuse another individuals credit for a quota. Its unprofessional , misleading, and untrustworthy. Management should lead by example, not by lies. More

Disappointed I came in for a oil change and asked for tires to be rotated, $20 for rotation, no problem, I leave and get on highway and car has the tremors, ste I came in for a oil change and asked for tires to be rotated, $20 for rotation, no problem, I leave and get on highway and car has the tremors, steering wheel shakes at 60 miles an hour, I come back and was told I need them balanced, extra 40 dollars, disappointed they don't tell you this and charge extra. Will not come back once Warrenty ends. And their attitude was non caring. More