Volvo Cars Winston Salem

Excellent Experience Provided great service and a great price for the car. Staff was extremely helpful and knowledgeable and went out of the way to help in any way possib Provided great service and a great price for the car. Staff was extremely helpful and knowledgeable and went out of the way to help in any way possible. More

A Pleasure This dealership is one in a million! The salesman and the overall dealership makes this a great place to purchase a car. Thomas was great to work with This dealership is one in a million! The salesman and the overall dealership makes this a great place to purchase a car. Thomas was great to work with helpful and knowledgeable! He took his time to make sure we were satisfied with our purchase. More

Great experience Knowledgeable, accommodating, asked good questions which immediately helped us decide which car was right for our needs. We've purchased from anothe Knowledgeable, accommodating, asked good questions which immediately helped us decide which car was right for our needs. We've purchased from another dealer and felt pressured. More

Leased 2017 S90 Thanks Ben and William for helping me get a great car. Everyone at this dealership are good people and made this whole leasing experience a pleasant o Thanks Ben and William for helping me get a great car. Everyone at this dealership are good people and made this whole leasing experience a pleasant one. Vyas Karteek More

Great customer service. We needed a replacement for our 1998 Volvo S90. Kyle Coro first helped us decide between the S60 or S80, and my wife chose the S80. The 2015 S80 we We needed a replacement for our 1998 Volvo S90. Kyle Coro first helped us decide between the S60 or S80, and my wife chose the S80. The 2015 S80 we tested was in excellent condition, so we decided on it. I can't say enough about the help Kyle gave us. He was always courteous and attentive to our wishes. Thanks, Kyle. I think we came out pretty good. More

The only dealer to do business with Volvo of the triad is the only car dealership that I will continue to do business with in the future due to their approach to sales, ease and simplic Volvo of the triad is the only car dealership that I will continue to do business with in the future due to their approach to sales, ease and simplicity of buying, no hassle pressure and various options for the Consumer in regards to service and financing. Scott has been my sales consultant over the last five years. Scott personalizes dealership visits with new and old clients by getting to the bottom of what they want and tailoring visits to get the maximum use of time. Mark and Les use a tagteam approach by helping the sales consultants with the clients visions. They truly simplify the car buying process and want to find solutions to help. Service visits are the same, Dayle & Ralph work hard to make sure you're welcomed and the quickest possible customer service is granted. They get to know you on a genuine level so that the family first benefits that they sell isn't just a catch phrase, it's real...you're family. More

Great Experience Purchasing Our S60 / Volvo of Winston Salem My wife and I can't even begin to say enough great things about Thomas Wells our Product Specialist at Volvo of The Triad in Winston Salem. We texted My wife and I can't even begin to say enough great things about Thomas Wells our Product Specialist at Volvo of The Triad in Winston Salem. We texted back and forth about the car we were considering and then made an appointment to get together. When we arrived the car was more than we expected and Thomas and the entire dealership for that matter couldn't have been nicer! Although we were buying a used Volvo this time they all treated us like we had purchased the most expensive car on their lot. Very refreshing given how we had been treated at other dealerships in Greensboro and Winston Salem previously. Their Finance Manager James Fordham made the paperwork painless with all the steps being done on a tablet of sorts that covered the entire top surface of his desk. It was awesome and the most technologically advanced system that I've seen in a dealership for quite some time. We're believers in the excellent way that Volvo of The Triad is handling their business and plan to have our new addition Volvo serviced there along with making them our top consideration when we get ready for our next new vehicle. Thanks again Thomas Wells for all that you did for us we really appreciated it. Dan and Tina Dawson More

Professional Both the dealer and the salesman (Scott Roten) were great. They were both low pressure and very helpful. They purchased the vehicle I was looking f Both the dealer and the salesman (Scott Roten) were great. They were both low pressure and very helpful. They purchased the vehicle I was looking for and priced it fairly. I would highly recommend the dealership and salesman. More

Sign and Drive at it'very best! GREAT EXPERIENCE We found the car we were interested in on line and contacted Ben. Living 2 hours away made it hard to get by and see the car. The afternoon we could d We found the car we were interested in on line and contacted Ben. Living 2 hours away made it hard to get by and see the car. The afternoon we could drop by Ben was out and Scott had the car ready out front when we arrived. He was very patient and went all over the car and took us on a test drive. He and Mark were very professional and most helpful. We called back with an offer and this team made it happen! Scott delivered our car with all the documents ready to sign and drove our trade back to Winston. We can only say THANK YOU and what a GREAT EXPERIENCE!!!!! More

Excellent in all aspects from drop-off to pickup! I purchased my 2005 Volvo S60 from a private seller in January 2016. Everything was fine until August, when a nasty electrical failure uncovered sever I purchased my 2005 Volvo S60 from a private seller in January 2016. Everything was fine until August, when a nasty electrical failure uncovered several major electrical and mechanical issues lurking "below the surface". After receiving quotes from several independent shops and another Volvo Service Center, I chose Volvo of Winston-Salem. I dropped my car off on a Sunday (used the key dropbox), and it was ready for pickup the following Wednesday morning. Angela made the entire experience reassuring and completely transparent; she answered all of my questions without hesitation and made sure that I had full control of what was to be done. Also, my car was returned to me in white-glove condition both inside and out. True, "old-fashioned" customer service is their standard, and anyone who says true customer service at a car dealership is a thing of the past has apparently never set foot in Volvo of Winston-Salem! More