Volvo Cars Winston Salem
Winston-Salem, NC
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Wonderful experience! Incredible buying experience! Thomas Wells is always attentive to our needs. This is our second purchase in three months! Every visit to the dealer is Incredible buying experience! Thomas Wells is always attentive to our needs. This is our second purchase in three months! Every visit to the dealer is a joy. More
Walk out with a new car My experience at Volvo Cars Winston-Salem was excellent. I was able to trade my 7yr old Volvo at a good price and get exactly what I wanted the same d My experience at Volvo Cars Winston-Salem was excellent. I was able to trade my 7yr old Volvo at a good price and get exactly what I wanted the same day. I drove off in a new XC60 SUV and have really enjoyed the comfort, space, and smooth drive. I look forward to free inspections each year and a complimentary car wash on not only my new Volvo but also the other 2 cars in our family anytime we want to drop by. More
I never thought I would leave with a used car the same day. My morning started out with an email to Volvo of Winston Salem, requiring about an Audi A4 sitting on their lot. Scott Roten called me first thing Wed My morning started out with an email to Volvo of Winston Salem, requiring about an Audi A4 sitting on their lot. Scott Roten called me first thing Wednesday morning and we scheduled a test drive. On arrival I was met Scott and was immediately handed off to a Sales Associate, a typical dealership practice. However, after meeting Kyle Coro, and taking the test drive with him, not only did I learn more about the dealership, and what they can offer me as a client, but I learned a little about Kyle and his family. Kyle is a military brat like myself, and he also served his country. (again, thank you and your family for serving). I then met with Mark Morgan, and we struck a deal. After signing a few papers with James Forham, I was able to leave the dealership in my NEW used car. Wonderful experience at Volvo of Winston Salem, well worth the drive from Charlotte. More
Great customer service From the time we stepped on the lot to the time we left, we were taken great care of. Any questions we had were answered and if someone didn't know th From the time we stepped on the lot to the time we left, we were taken great care of. Any questions we had were answered and if someone didn't know the answer our rep found someone who could. We were made to feel like family and we were assured that were even before we made the purchase. From sales to finance and to management the customer service was phenomenal and it was great meeting everyone and doing business. More
Above and Beyond Working with the guy at Volvo Winston Salem (Kyle Coro, Les Young and James Fordham) was surprisingly and enjoyable experience. I have purchased many Working with the guy at Volvo Winston Salem (Kyle Coro, Les Young and James Fordham) was surprisingly and enjoyable experience. I have purchased many cars/trucks/SUV's and I must say that everything from making the deal 1.25 hours away from the dealership to visiting the very nice showroom, to getting a well made cappuccino and walking out the door with a new XC90 was by far the best experience I have had working with a dealership. Unlike other organizations, each member of the team we happened to even pass in the hallway, was extremely courteous and helpful. This experience was the opposite of the usual "buying a car" experience that most of us deal with whether we want or need a new car. More
Top rated car buying experience! From The moment we walked in the door to the moment we drove off the lot with our XC 90 that we are in love with, we were treated like a VIP . Produ From The moment we walked in the door to the moment we drove off the lot with our XC 90 that we are in love with, we were treated like a VIP . Product specialist Collin Norris helped us to find exactly what we were looking for and at the right price range. It was raining the day we bought our Volvo, and instead of having us walk around the lot in the rain, Collin brought cars from the lot that he thought we would be interested in and parked them under the covered shelter (with the red carpet runner, so appropriate as we felt we were getting the red carpet experience)for us to look at and consider.The staff were so welcoming , helpful, knowledgeable and friendly. They gave us the personal attention that is rare to find these days and worked to ensure we were completely satisfied throughout the entire experience. I highly recommend this dealership and I will return when I'm ready to buy my next Volvo. More
Great experience - reasonable and honest sales staff I recently purchased a used Nissan altima from Volvo of the triad and had an incredibly positive experience. Even though the car wasn't a Volvo, the s I recently purchased a used Nissan altima from Volvo of the triad and had an incredibly positive experience. Even though the car wasn't a Volvo, the staff was still extremely knowledgable and helpful. I worked with Arren Cole and Les Young, who were both reasonable and fair in getting me a deal for the car. I never felt pressured or pushed to buy. They were accommodating and the service has continued to be outstanding since the purchase. I would recommend the dealership for anybody looking for a new or used car! More
Loveeee my new car! I bought my first "big girl" purchase from here, which was a 2016 Hyundai Sonata! I had been looking online at this car at multiple places, but this w I bought my first "big girl" purchase from here, which was a 2016 Hyundai Sonata! I had been looking online at this car at multiple places, but this was my first stop. As you can see, I didn't go anywhere else! Everyone was so helpful and nice! They made buying my first car far less scary and stressful! More
Great Experience they remember the needs of their customers I had gone in to get a pre owned R Design which was initially a owner car and was not with the dealership. They said they cannot g down on the price a I had gone in to get a pre owned R Design which was initially a owner car and was not with the dealership. They said they cannot g down on the price as there is no margin. But later after a month the car was got into the dealership and they gave me the first opportunity to buy the car before putting it online for the rest of the market. That was pretty helpful and shows how concerned they are for customer satisfaction. The quality service and promptness in replies is very good. I was helped by William Robertson from sales department who was my point of contact during the entire process described above. He is not only technically skilled but also has lot of patience to be in touch and answer every question I had. I would definitely recommend the dealership if the choice of your new car is Volvo. More
Wonderful experience! I LOVE my new car! Kyle, Scott, and James made my car-buying experience a positive one. I am a loyal Volvo driver--this makes my 4th one--so there's no question in my mi Kyle, Scott, and James made my car-buying experience a positive one. I am a loyal Volvo driver--this makes my 4th one--so there's no question in my mind about the quality of car that I purchased. I came from an hour away to visit Volvo Cars of Winston-Salem for the first time. Kyle took lots of time with me to help me find exactly what I wanted. He was very personable, and I felt like I made a new friend on top of finding the perfect car. Scott (aka Big Texas) was also quite helpful and fun. He helped me get to my target price without making me feel hassled, which was very important to me as a single woman buying a car by myself. James was professional and friendly, and he made the paperwork part of the purchase nice and smooth. All-in-all it was a good experience, and I would definitely recommend this dealership to anyone looking for a car. :) More