
Volvo Cars White Plains
Elmsford, NY
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my 1st service for new legacy i have no complaints. it was a good experience. mr. cominsky was very nice and answered all my questions. They even do a quick wash of your c i have no complaints. it was a good experience. mr. cominsky was very nice and answered all my questions. They even do a quick wash of your car which this time of year is essential to get salt residue off the body. More
Horrible service -Car service was finished 5 days later then I was told, when I called to get the bill faxed to chase in order to get my check for the car I was told " -Car service was finished 5 days later then I was told, when I called to get the bill faxed to chase in order to get my check for the car I was told "i am busy to help you, leave a message for Rich", sat at chase for an hour and a half called multiple times and got the same answer, however GEICO calls them and instantly gets to speak with Rich and gets my info faxed instantly. Rich Kerrigan then never called me back and when I went to pick up my car I sat in the "busy" office with no other customers for 20min before anyone asked if I was being helped. Rich never showed up and I had to get my car back from another salesman who knew nothing about my car. They also added work on to my car after the appraiser cut the check, causing me to get less money for the auto body fixes. I called the appraiser who stated the add one were not verified by him. I am also a nurse who works nights and politely asked not to call in the AM because that's when I sleep, Rich calls at 8am, 9am, 11am leaving voicemails saying "please call me back" as if there is an emergency. I will never return to this service shop again and it truly has me rethinking Subaru in general. I never leave comments or complaint about services but this was some of the rudest and unprofessional work I have ever seen. More
Tire repair Great service. They got me in and out as fast as possible. Attentive to detail. They are very knowledgeable and do great work. Everyone is so friendly Great service. They got me in and out as fast as possible. Attentive to detail. They are very knowledgeable and do great work. Everyone is so friendly. More
I didn't have an appointment Tom asked me if I had an appointment, but I did not. My second time here for service. I was helped right away as I walked in the door, and I waited Tom asked me if I had an appointment, but I did not. My second time here for service. I was helped right away as I walked in the door, and I waited while the work was performed. Tom asked a technician to work through lunch so I would be out of there in time to get my child off the schoolbus. All the work to be performed was gone over before anything started, and then it was all recapped for me at the end. I'm fully satisfied and appreciate the effort the team took to get me in and out of there without wasting a whole day. More
Leased Mazda 5 I have leased this car at the Elmsford location. Excellent service. Evrol was very professional. Just to mention, this is the third time of me leasi I have leased this car at the Elmsford location. Excellent service. Evrol was very professional. Just to mention, this is the third time of me leasing a car at this location. More
Excellent Service Great experience leasing this new car for my son. Michael was extremely helpful knowledgeable and accommodating. I would recommend this dealer to anyo Great experience leasing this new car for my son. Michael was extremely helpful knowledgeable and accommodating. I would recommend this dealer to anyone in the market for a Mazda. Zoom Zoom. More
Experience I have to say when I walked in I was greeted warmly and friendly. I was then greeted by Chris, very nice guy who explained everything to me and made I have to say when I walked in I was greeted warmly and friendly. I was then greeted by Chris, very nice guy who explained everything to me and made my visit welcoming and relaxing. He eased my concerns about the questions I had, and was very honest. Everyone I had encountered was above average and delivered thier expertise. More
Patient and went the extra mile I dealt with Michael Boylan and the sales manager, Benjamin. Michael provided me with lease costing on multiple vehicles, and answered all my question I dealt with Michael Boylan and the sales manager, Benjamin. Michael provided me with lease costing on multiple vehicles, and answered all my questions. He also had to deal with a rather stop-start process of car hunting (on our side), and fit into our busy schedules. The dealership was not reluctant to write a deal for a new arrival to the US, with no credit history, and did their best to structure the deal to make it workable. Michael even went the extra mile and bought a car ribbon to put on the car, when I had mentioned to him that my wife would really appreciate it - which she did! More
Unresponsive, poor service I would highly discourage you from using this service department. First, Richard Kerrigan, one of the service managers does not respond to voicemails I would highly discourage you from using this service department. First, Richard Kerrigan, one of the service managers does not respond to voicemails and you as the client need to be the one to be persistent to find out any updates on your vehicle. Additionally, the repairs that were conducted were poorly serviced. In fact, we had to bring our vehicle to another Subaru location to find out that the repairs that were apparently fixed at Westchester Subaru were not even done. So please as a fellow Subaru owner, I would really discourage you from using this location ESPECIALLY working with Richard Kerrigan. In my humble opinion, he should seriously be reprimanded by his superiors. More
Hospitalbe, patient, and honest. I gave Mazda White Plains a full star rating because they treat their customers with the utmost respect. They made me feel very comfortable, and I wa I gave Mazda White Plains a full star rating because they treat their customers with the utmost respect. They made me feel very comfortable, and I was not forced or persuaded to purchase something outside of my requests. Everyone I interacted with was very honorable, and I would highly recommend using this dealer if you are in the business to buy a Volvo and or Mazda. The sales team was also very thorough and detailed with training me on the new car purchase. More